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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
876 Reviews

876 Reviews of Scott Honda of West Chester - Service Center

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March 15, 2021

Work was completed promptly and Harlan kept me informed of the progress and when it will be ready. He explained what was done and the pricing. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
Mar 16, 2021 -

Scott Honda of West Chester responded

Hi Jim, our team is committed to making your routine Honda maintenance a comfort and convenience when you choose Scott. Kudos to Harlan for thoughtful, friendly service to show we value your time. We appreciate you!

March 15, 2021

All good, fast, efficient, polite. Have been coming here for some years now, would highly recommend. Good car, good service. Nothing else to say about it. More

by Wfm7771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Mar 16, 2021 -

Scott Honda of West Chester responded

Welcome back and thanks so much for sharing a review about your most recent visit. We love to hear from our longtime guests, and have the opportunity to let you know that our team promises to earn your satisfaction at each and every time!

March 13, 2021

Scott Honda service department is excellent. They keep you informed, are polite and I trust them. They are very helpful and informative and it’s always a positive experience. More

by walleyrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Eli Souther
Mar 15, 2021 -

Scott Honda of West Chester responded

We're so happy to know that our team has earned your trust! Friendly and communicative service is the type we have learned our guests want, so that's our promise... your feedback becomes our focus, along with expert Honda care. Thank you for sharing your 5-star compliments!

March 13, 2021

I love coming to Scott Honda to get my CRV serviced.They are friendly and do excellent work! Reasonable wait time until the vehicle is done. More

by denacrv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Souther
Mar 15, 2021 -

Scott Honda of West Chester responded

That's great news... thank you for being our guest at Scott! Our team values your time and we are happy to make your visits a convenience. Friendly service from Eli means you don't have to dread your routine Honda maintenance. It's our pleasure to get you back on the road :)

March 12, 2021

The Service Department at Scott Honda of West Chester, PA is superb. The staff and waiting areas are beyond comparison to any other dealer I have used in recent years. The Service Manager Oz who assist More

by LoveCRVLX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Ashamole, Rob Gill, Oswaldo Almanza
Mar 12, 2021 -

Scott Honda of West Chester responded

We love your feedback... thank you for sharing with us! It's important to us that you feel how much we value and appreciate your choice to shop for and service your Honda here at Scott. The whole team is celebrating your satisfaction :)

March 08, 2021

Excellent customer service as usual!! Everything was explained ahead of time. Christian was great! COVID protocol was followed and I was done in about an hour. More

by syd_ness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Mar 08, 2021 -

Scott Honda of West Chester responded

We're so glad to hear you are 5-star satisfied with your recent visit with our service team! Christian is committed to making sure you feel comfortable and valued when you trust us to care for your Honda, and it's our pleasure to welcome you back each time. Happy driving, 'til next time :)

March 08, 2021

Service was fast and friendly. Area felt clean and safe. Inspection results were all explained. Cost was reasonable. Car was washed and it was a good experience. More

by Bbushman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
Mar 08, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your feedback. We love to hear all the things that matter most when you choose where to service your Honda... and we're glad to be the team you trust! For sure, Brandon appreciates your 5-star recognition!

March 08, 2021

Excellent service experience.Wouldn’t go anywhere Excellent service experience. Wouldn’t go anywhere else! Staff is very friendly and caring COVID sensitive environment Great cafe, food is great More

by GR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber, Armando Charriez
Mar 09, 2021 -

Scott Honda of West Chester responded

Thank you for being our guest! We love to hear all the thoughtful ways that our team has made your visit comfortable and convenient. It's exciting to know we're the team you trust and we can always look forward to welcoming you back!

March 06, 2021

As always service was excellent! I recommend Scott to family and friends.I switched to Scott back in 2012 from Roberts Honda and it was the best decision! More

by Carol
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Mar 08, 2021 -

Scott Honda of West Chester responded

We appreciate you Carol! Our team is committed to thoughtful, professional service, so making you feel welcome is our priority, and we're so glad you can feel the difference here at Scott!

March 04, 2021

Great Service Department. Today Nick Huntoon provided excellent customer service and attention to all my concerns. Service was completed in a reasonable length of time. More

by Jackie S
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Scott Honda of West Chester responded

Hi Jackie, thanks for chatting with us - we're relieved to know that Nick indeed earned your 5-star satisfaction at your recent visit, as that is always our goal! Thank you so much for choosing the team at Scott to help maintain your Honda - we appreciate you!

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