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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
876 Reviews

876 Reviews of Scott Honda of West Chester - Service Center

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May 19, 2021

Excellent service; Eli was extremely professional and was attentive to our timeline needs. Car runs and looks new!!While the charges are not inexpensive, the quality of the work is excellent. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
May 26, 2021 -

Scott Honda of West Chester responded

Hi Bill, we appreciate your feedback that you find value in your experience here at Scott. It's important to our team because earning your complete satisfaction is the promise we make each time you choose us. No doubt, Eli is excited to hear that you are satisfied with your most recent visit!

May 18, 2021

I’ve been coming here for years. The service is consistently excellent. This dealer knows me and knows my car. I trust their recommendations implicitly. More

by SCran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
May 26, 2021 -

Scott Honda of West Chester responded

We appreciate you! It is simply a pleasure to be the team you know you can trust to provide thoughtful service for you and your Honda. You always have a choice, and it's a huge compliment that you continue to choose us. We make it our mission to continue earning your 5 stars each time!

May 14, 2021

I had my car inspection this morning. Service was excellent and Service Advisor, Christian Aponte was very pleasant and a please you to deal with.. More

by Marvamlhms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
May 26, 2021 -

Scott Honda of West Chester responded

We love to hear it!! Thanks for your recent visit and sharing 5-star compliments for the service Christian provided you and your Honda. He appreciates it, we're certain! Enjoy the miles 'til we see you again :)

May 13, 2021

At check in for oil chg always same person (now on other side)and had Waldo today for inspection. Great people explain everything, knowledgeable and make it a good experience even though I know gotta spend More

by Justjerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth, Oswaldo Almanza
Jun 02, 2021 -

Scott Honda of West Chester responded

We're so glad to earn your feedback that our team created moments of thoughtful service for you to enjoy from start to finish. It's important that you drive away with a smile, and no matter who your service advisor is when you visit, earning your 5 stars is our promise. Thanks for being our guest!

May 11, 2021

Fantastic service department!! They are honest, never try to make you buy things you don’t need. They are always professional. Absolutely the very best! I wouldn’t take my car anywhere else! More

by rosemarieford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
May 12, 2021 -

Scott Honda of West Chester responded

We appreciate you, Rose Marie! Your feedback helps us know that the team is committed to our mission.... that's the difference you feel when you're our guest here at Scott. We can't wait to share your compliments with our team - they are sure to make their day!

May 10, 2021

Everything was great . They did all things that needed be doneCar was promised on time. I would go back there again. Oswald was friendly and showed me all the charges and work performed. More

by Markg4465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
May 12, 2021 -

Scott Honda of West Chester responded

Hi Mark, thanks for choosing our team to help keep your Honda running like new. It is wonderful to hear how Oswaldo earned your satisfaction through thoughtfulness and transparency. These are the compliments we love to receive. We appreciate you!

May 09, 2021

I requested quick service due to personal issue. Request granted. Good service. Wife has health issues could not leave her alone for any length of time More

by Chazz0007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown. Was in express line2010 Honda acvord, John Cross, Harlan Hanson
May 10, 2021 -

Scott Honda of West Chester responded

Our team is committed to thoughtful customer care, and that means making your Honda maintenance convenient, whatever that looks like for you. We appreciate the opportunity to show that we value your time so you can get back to what matters most. 'Til next time, take care!

May 05, 2021

Fast and efficient No other comments Fast and efficient No other comments Ok Ok Ok Ok Ok Ok Ok ok ok ok ok ok ok ok ok ok ok ok ok More

by HondaCivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
May 06, 2021 -

Scott Honda of West Chester responded

Fast & efficient— enough said, haha! You are right to the point. I think these are two important things for others to hear, and we're glad for your matter-of-fact reviews. Thanks for giving us your 5 stars for friendliness, quality, pricing, and customer service. We appreciate you.

May 04, 2021

The service is always good and staff is always friendly and professional.Both indoor and outdoor waiting area a definite positive during the pandemic. Kudos More

by Brilliance516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
May 07, 2021 -

Scott Honda of West Chester responded

Thank you for sharing what you appreciate about your visits to Scott Honda. That's how we know to focus on what's important to you. It's our pleasure to welcome you each time you choose our team to help with your vehicle service :)

May 02, 2021

Nick and William did a wonderful job in explaining everything as service advisors! I trust their judgment and felt comfortable with the whole process! Thank you! More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Scott Honda of West Chester responded

This is wonderful feedback, Neil! Being the team you trust for your Honda maintenance is an important job, and one our team takes very seriously. That's why we make good on our commitment to thoughtful customer care each and every time you visit. We appreciate you!

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