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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews
Call Service Center (610) 692-6000

873 Reviews of Scott Honda of West Chester - Service Center

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July 08, 2021

Good service-prompt attention to reason for visit. Helped with use of coupons for specific work More

by frautennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
Jul 16, 2021 -

Scott Honda of West Chester responded

Your stack of stars is a big compliment to our team... We’re pleased to have earned them.

July 05, 2021

Took car in for service today for an oil change and check tires and liquids. Did so at end of day and was told it would be 1.5 hours. It was done sooner which made me happy More

by Jsbabiecjr
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huntoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bottke, Geoff Rousak, John Rooney, Harlan Hanson, Christian Aponte, Jon Barth, Oswaldo Almanza, Brandon Huber
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Dec 29, 2021 -

Scott Honda of West Chester responded

Thank you kindly for your patience and understanding! Our team values your time, and we are committed to efficient service that gets you safely back on the road as soon as possible. We appreciate you!

July 03, 2021

I could not find my insurance card and Joe Walker took time and effort to call my insurance company! I am always pleased with Scott Honda’s service!, However this was the most I have payed in the last 3 y More

by Pmfaulkner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Report | Print
Dec 29, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your feedback! We love to hear stories of how our team creates 'wow' moments of thoughtful service to earn your total satisfaction. We appreciate you, and look forward to welcoming you back!

July 02, 2021

Great customer service and work done is trust worthy! I would definitely recommend. More

by babe2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2021 -

Scott Honda of West Chester responded

Thanks a million for sharing your 5-star recommendation of our service center and the awesome team at Scott. Earning your trust is our goal, and so hearing it from you is the highest compliment we can receive. See you again :)

July 02, 2021

Brandon was excellent! We got great service and an outstanding customer care. We will definitely be requesting for Brandon in the future . My husband and I were very impressed and satisfied. More

by Abigail
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
Report | Print
Dec 29, 2021 -

Scott Honda of West Chester responded

Hi Abigail, thanks so much for sharing your 5-star review! The team in our Service Center appreciates every opportunity to welcome your family and wow you with thoughtful, professional service :)

June 30, 2021

The service was quick, and any service suggestions made were thoroughly explained with the cost included. More

by sckeiper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Report | Print
Dec 29, 2021 -

Scott Honda of West Chester responded

Convenience and transparency earn your trust and that's a big deal to our team! Thanks for being our guest at Scott Honda!

June 29, 2021

I buy and have serviced last two cars from Scott Honda. They stay in communication by sending reminders and have always had prompt professional service More

by Cathy McGinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Report | Print
Dec 28, 2021 -

Scott Honda of West Chester responded

Efficient communication that values your time is fundamental to earning your satisfaction, which is our recipe for success. We appreciate you Cathy!

June 29, 2021

It was my first service at Scott Honda, Service was outstanding, I was updated throughout the day of the status of the service needed. I highly would recommend this dealer! More

by aln723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Report | Print
Dec 28, 2021 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda and sharing your experience with us. We truly appreciate the feedback!! A 5-star recommendation makes our day, and we look forward to welcoming you back each time :)

June 26, 2021

Efficient and quick. Liked it. Liked even better to have car washed. Thanks More

by cpelli1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
Dec 28, 2021 -

Scott Honda of West Chester responded

It's our pleasure to put that finishing touch on your vehicle service so you drive off feeling safe, shiny and new! Thank you for choosing Scott Honda :)

June 26, 2021

Very organized service department. Everyone very courteous, friendly and respectful to your needs. Keep you very informed about your vehicle and repairs. Feel they are very honest about what is trul More

by lynnehdix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Report | Print
Dec 28, 2021 -

Scott Honda of West Chester responded

Thank you for the 5-star compliments, Lynne. Our service team truly appreciates every opportunity to help with your vehicle maintenance. Transparency and communication are fundamental to accomplishing our mission, and we're so happy we earned your satisfaction!

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