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Scott Evans Nissan
Carrollton, GA
86 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 86 reviews
February 06, 2024
Wonderful! Called on Jon Lanham because my oil defuser leaked onto my dash and burned the leather. He sent a leather guy to my house to see if he could fix it Called on Jon Lanham because my oil defuser leaked onto my dash and burned the leather. He sent a leather guy to my house to see if he could fix it right away. That was a no go so he has found someone else for me. Awesome service! More
by C.Ellis
Employees Worked With
Jon Lanham
February 06, 2024
My last review was mistaken. I have since learned that the advisor Lacey was simply confused because another owner with the same vehicle did call the night before and she assumed I have since learned that the advisor Lacey was simply confused because another owner with the same vehicle did call the night before and she assumed my vehicle was that one. I'm sorry for posting misinformed information. More
by Nykolle Hurst
Employees Worked With
Jon Lanham
October 09, 2023
Love my new Rogue! Thanks to Gabe Baker for patiently answering all my questions. Gabe worked hard to find exactly what I wanted. Everyone I encountered at Scott Evans Thanks to Gabe Baker for patiently answering all my questions. Gabe worked hard to find exactly what I wanted. Everyone I encountered at Scott Evans Nissan was so friendly and helpful. My only regret is that I won't be needing a new car for a while but plan to come in for service. Ask for Gabe! More
by thonplayer
Employees Worked With
Gabe Baker, John Haynes
May 08, 2023
Beware of this service department. I took my platinum pathfinder in for a strange noise. They wanted to charge me $4800 for a transfer case. They also performed a full inspection and I took my platinum pathfinder in for a strange noise. They wanted to charge me $4800 for a transfer case. They also performed a full inspection and told me that I needed new breaks and new lower control arms. I refused service and took my vehicle to my long time mechanic who is 1.5 hours away. Turns out my breaks were fine at 70%. 4 bolts on the control arms were suspiciously loose. I had no suspension issues when I brought the truck into nissan but they wanted to charge me $3000 for the repair. My mechanic tightened the bolts for free and said nissan probably loosened the bolts to get more money from me. So dishonest of nissan. And lastly, my mechanic replaced my transfer case for $1800. Final result : $8400 - total estimate from nissan $1800 - total cost from my mechanic. It was worth the 1.5 hour trip to an honest mechanic. Never go to nissan dealership in Carrollton in my opinion More
by Kro60
Employees Worked With
Service advisor
December 03, 2022
Can I put ZERO stars? This place is an absolute joke. I was told a set price when I was called on the outcome of my cars diagnosis. They charged me almost 1k dollars mor This place is an absolute joke. I was told a set price when I was called on the outcome of my cars diagnosis. They charged me almost 1k dollars more than what the set price I was told over the phone! They will find any little thing that you say is a concern with your vehicle and run with it. When I asked them how they came up with a conclusion on how that what was wrong and if they ran any diagnosing tests, they told me well no, we just went with what you said was wrong with it and put and two together. The customer service department is definitely something that needs to be better handled and train there employees to better handle situations with there customer. I HIGHLY recommend not taking your car here! More
by Jessicaaaw1
Employees Worked With
Lacey Hendrix
