Scott Clark Toyota

I recently purchased a used vehicle from Scott Clark's Toyota Scion. Travis Wilson, Jeff Stroup and Lance were the individuals I dealt with and each were very professional and unlike other dealerships I v Toyota Scion. Travis Wilson, Jeff Stroup and Lance were the individuals I dealt with and each were very professional and unlike other dealerships I visited, I felt no pressure from any of these gentlemen. When my family needs another vehicle we will be back again. More

Great salesman. worth traveling out of state to deal with. Dealership very nice and clean. Prompt phone responses and timely appointments. Large selection on property and a large selection of internet i with. Dealership very nice and clean. Prompt phone responses and timely appointments. Large selection on property and a large selection of internet inventory. No hassle in getting what I wanted. I will go back. More

my wife and i have been dealing with SCOTT CLARK since we moved here over 5 years ago. in july of 2005 i bought a new avalon and my wife leased a corolla. We wnt in this past weekend and the staff could not moved here over 5 years ago. in july of 2005 i bought a new avalon and my wife leased a corolla. We wnt in this past weekend and the staff could not have been nicer.The reason we went was to see if my wife could turn in her lease and take a new corolla, We met FRANCESCO BERTUGLIA at the door and he walked us through the process, he took us upstairs where my wife found the color she wanted. She test drove the car and loved it.We next met MARTY ABERNATHY[ NEW CAR SALES SUPV.] he also explained everthing we needed to know in a very professional manner.We next met KRISTIN WHITE who explained all the different accesories we could purchase. She brought us into PETER MORENO[ FINANCE]he walked through the process of financing the lease. He is so thorough we thought we were taking a course in finance. we then were led outside where the new car was waiting [ beautifully detailed]all in all this was a wonderful experience, i will be going back again in june when trade in my AVALON for a new car.shopping at SCOTT CLARK IS A WONDERFUL EXPERIENCE LINDA and SHELLY SCHRAGER/ MATTHEWS N.C. More

Curtis Lanier was the salesperson who walked us through the entire car buying experience. Not only was the deal great, but he also understood our reluctance to part with that much money. He waited for fo the entire car buying experience. Not only was the deal great, but he also understood our reluctance to part with that much money. He waited for for us to become comfortable. When we returned our deal was still there. He helped us transfer all of our belongings (including our son's disability equipment) from our old van to our purchase. Excellent work Curtis! More

We live in Tennessee, but shopped in Charlotte via phone because both our children live there. This dealership makes the process seamless by taking care of all out-of-state title, licensing requirements, an because both our children live there. This dealership makes the process seamless by taking care of all out-of-state title, licensing requirements, and sales taxes. Travis made the experience very pleasant. We wanted a specific color and interior, and although there wasn't any at their location, he found one for us very quickly. He followed up all verbal conversations and price quotes with emails and also follow-up phone calls. Furthermore, there was no bait and switch as with other dealers. What we agreed upon was what we got. We made an appointment to pick up our new car within a 2-hour time frame, and when we arrived, our car was detailed and waiting for us. We felt we could trust Travis because if he didn't know something, he admitted it, and tried to find the answer -- unlike others who will tell you whatever they think you want to hear. The only reason I rated the price as "good" is because we absolutely despise buying a new car, and we never feel as though we get a "great" price. More

This is by far the nicest dealership I have ever been to and the fastest , easiest experiance I have ever had in buying a car . I worked with Lance and Travis , no hassel , no back and forth , no pressure t and the fastest , easiest experiance I have ever had in buying a car . I worked with Lance and Travis , no hassel , no back and forth , no pressure to buy . Ask for them , they will make you feel special !! More

I have never used a large car dealership, and honestly felt like all car salesman were the same - my expereince has always been that the salesman just want to make a sale and don't really care what the cu felt like all car salesman were the same - my expereince has always been that the salesman just want to make a sale and don't really care what the customers needs or want are. The salesmen at this dealership clearly have a job to do and that job is to sell cars, but by the same token, they made sure that my needs and wants were taken care of. I spoke with Travis by phone and told him that I would follow up, and when I didn't he called me, but wasn't pushy, which I appreciated. All of the pre-work was done quickly and when I went to look at cars, I met Lance. The two of them are an absolute riot. They made the positive experience I was having that much better. Everyone I encountered really showed what great customer service is, and that is not the norm these days. I visited another dealer while searching for a car, and the experience was not the same at all. I had no idea there was a delivery coordinator - really makes the customer feel special. She was just as excited for me as I was for myself. I'm not sure if this position is full time, but this lady needs to be on the front lines in some capacity for this dealership. Her enthusiasm and friendliness is priceless. I work at a retail corporate office, and I think I am more critical because I know what is expected of us in relation to customer service. Lance, Travis, Tony, and Vernita are terrific. I will recommend this dealer to anyone I know looking for a vehicle. More

Tim was very knowledgeable. His professionalism was only surpassed by his ability to communicate and listen to our needs. We really enjoyed the experience and car shopping is not high on our list of thin surpassed by his ability to communicate and listen to our needs. We really enjoyed the experience and car shopping is not high on our list of things to do. I would recommend Tim and Scott Clark toyota to my friends and relatives. More

Abcolutely by far the BEST car buying experince I have ever had...and I have been sold a car by my own father....so that is saying a LOT. Friendly...accomodating....professional !!!! Thanks so much ever had...and I have been sold a car by my own father....so that is saying a LOT. Friendly...accomodating....professional !!!! Thanks so much !! We will be back !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Can you say the deal of the year... not only did I get great service, a great price, but the overall TEAM that worked with me to get the job done was awesome. I started out working with RG who was very f great service, a great price, but the overall TEAM that worked with me to get the job done was awesome. I started out working with RG who was very friendly and helped me until he needed the big guns... so in jumped Robby and Jim. They worked with me to make the deal happen... working with me on my trade-in and the overall purchase price of the very difficult to find Sequoia... I honestly did not think the deal would get done and had mentally moved to my second choice. However Robby kept the lines of communication open and tried and tried... even pushing his boss (and it was not the cheezy sales nonsense either...). And I found out that Robby is good friends with good friends of my wife and I, so I truly know he was doing his best to get the deal done... and then finally, the deal was done...! So in stepped Mike Black who helped me transition from my trade-in to the new Sequoia... he called the insurance company, transferred the tags and had all paperwork being completed while I hung out at the "tower" talking to Robby and Jim... For those of you that have tried to buy a Sequoia know the process... but these guys made it fun and friendly! I would and will do business there again... my wife needs a new mini-van... Sienna is looking good for a fall purchase... Thanks to Robby, Jim, RG and Mike... and Peter in finance team was great too... and don't forget the young lady who assisted me in taking delivery of the car... very, very easy all around! More