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Scott Clark Nissan - Service Center

Charlotte, NC

4.8
279 Reviews

279 Reviews of Scott Clark Nissan - Service Center

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November 02, 2015

Excellent experience from beginning to end. Work performed quickly and notified as soon as the vehicle was ready. Vehicle was also washed at no charge. More

by Kaveman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Zambrano
October 26, 2015

Service advisor Alfredo Zambrano is the best of the best My family and I have been dealing with Alfredo for over 5 years now and he has always remember our names and treat us like we were members of his fami More

by fantis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Zambrano
October 26, 2015

They are the best team Thank you to Scott Clark Nissan for their excellence service they provide, especially Alfredo Zambrano. He always gives great attention every time I'v More

by Minissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen, Alfredo Zambrano, Stephen St. Pierre
October 21, 2015

In and Out in a Flash I brought my car in to get an oil change. Ronald Taylor was very helpful. They were so fast! I wouldn't go to any other dealer Scott Clark Nissan is t More

by Mhiatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Taylor, Ronnie Taylor
October 20, 2015

Service is second to none! I purchased my car in June from here. First time I brought my car in an oil change, Alfredo took care of me. I was prepared to take care of my bill More

by LovemyAltima2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Zambrano
October 17, 2015

Great Customer Service Bobby Jackson wrote my service ticket and explained everything concerning my visit in a friendly,courteous and professional manner. Bobby Jackson is a More

by Senior Citizen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Jackson
October 13, 2015

Fantastic service! Went to dealership to get an inspection so that I can get my 2016 sticker. Michael Redwine was very courteous as he explained that car passed, but in More

by D. Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Redwine
October 07, 2015

Excellent Customer Service I went in to get my car checked and was very well satisfied. Happily nothing was wrong but the service was amazing, Bobby helped me out at first and w More

by MaKayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Taylor , Bobby Jackson, Ronnie Taylor
September 30, 2015

Poor Service I can confirm with the other reviews that this dealership is terrible. It's the epitome of why people hate dealerships because they lie and only have More

by CarGal27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronnie
Oct 16, 2015 -

Scott Clark Nissan responded

Hello Shannon, I am sorry to hear of your experience in our service department. We came to the conclusion that your issue was being caused by a bad wheel bearing because that is the most common cause, and there was no check engine light, or trouble codes to prove otherwise. We would have been more than happy to replace the transmission on your vehicle under warranty, or any other way, but that could not be done until it was confirmed that it was indeed the transmission making the noise at 50 mph and above. Thank you, Marty Abernathy - General Manager.

September 24, 2015

Excellent first service visit Bought my Rogue in January and just reached 5000 miles so due for first inspection and service. Drove in and was promptly welcomed by Ronnie Taylor. More

by dpd0843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Taylor, Ronnie Taylor
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