279 Reviews of Scott Clark Nissan - Service Center
My experience is great and on time. The service department from the time you drive in is always great.I would like to recognize the service manager Mario and his service team there is no The service department from the time you drive in is always great.I would like to recognize the service manager Mario and his service team there is no one to compare to this team of experts.Thy are truly in a elite call all by there selves. More
Great service provided by Nigel! He is the best and an outstanding helper with guiding me on repairs on my car. I appreciate the love each time I come. He is the best and an outstanding helper with guiding me on repairs on my car. I appreciate the love each time I come. More
They do good work and let you know what is going on with your car. your car. More
They are nice people and they do a good job . okay I didn’t want to say this but sometimes I was told this or that need done and it doesn’t but other than that they are good okay I didn’t want to say this but sometimes I was told this or that need done and it doesn’t but other than that they are good More
I love this service department. Very nice people working here. Have had no issues coming here. Very nice people working here. Have had no issues coming here. More
I had called several days in advance in reference to battery, under prorated warranty, replacement. I spoke with a lady and she stated how much it would. She put me on hold several times to verify prici battery, under prorated warranty, replacement. I spoke with a lady and she stated how much it would. She put me on hold several times to verify pricing; and I gave her the purchase date of battery from another dealership. I scheduled the service and arrived at dealership. I spoke with Nigel Young, service advisor. He stated the price, etc was a different amount then what the employee told me over the phone. I stated to him, time, dare, name, etc of the person I spoke to. Mr. Nigel Young was nasty and didn't care or checked to see if information was correct. This is not the first time I've dealt with Mr. Young. I asked to speak to a manager. While I was in the waiting area, an older man walked with Nigel Young back towards his desk srea and stated to him that he was a cold motherxxxx**. They thought it was funny. I spoke with Mario Herrera, whom did his job as a manager, as a representative for Scott's Nissan, and checked the phone conversation because it was recorded. He was able to verify that what I stated was correct. Mr. Herrera took care of the issue with a smile and understanding as a Manager should do when dealing with customers. Thank you for your help and correction as an employee and as a manager. Thank you for going that extra mile to verify what a customer states that an employee stated to him; otherwise, I would have still been dealing with an employee without compassion, understanding, or just the correct customer service etiquette. Thank you again Mario Herrera. More
The service provided was excellent and the friendliness was outstanding. They’re going to satisfy the customer every time. Thanks for the job well done. was outstanding. They’re going to satisfy the customer every time. Thanks for the job well done. More
Scott Clark service is always very good - always fast, efficient always always with my needs in mind. efficient always always with my needs in mind. More
Always quality customer service. Regular service maintenance every 5000 miles . Am confident of technician checks and recommendations Regular service maintenance every 5000 miles . Am confident of technician checks and recommendations More
Problem quickly solved in the upmost professional manner. The advisor was quickly in identifying the problem and the solution to solved the problem. The advisor was quickly in identifying the problem and the solution to solved the problem. More