Scott Clark Honda - Service Center

Great service department. Communication and car service is top notch! Highly recommend! Wouldn’t trust my car anywhere else Communication and car service is top notch! Highly recommend! Wouldn’t trust my car anywhere else More

I recently had the pleasure of visiting Scott Clark Honda of Charlotte and I must say, the service provided by Scott Hall, the service advisor, and the technician (whose name I unfortunately do not know) was of Charlotte and I must say, the service provided by Scott Hall, the service advisor, and the technician (whose name I unfortunately do not know) was truly exceptional. From the moment I walked in, I was treated with utmost respect and professionalism. Scott Hall, the service advisor, went above and beyond to ensure that my needs were met. He listened attentively to my concerns regarding the molding on the right rear off hood, which was popping. Scott took the time to thoroughly explain the issue and the steps that would be taken to resolve it. His knowledge and expertise were evident, and I felt confident that my car was in good hands. The technician, whose name I regrettably do not know, did an outstanding job in fixing the problem. The molding on the right rear off hood was repaired flawlessly, and I couldn't be happier with the results. The attention to detail and precision exhibited by the technician truly impressed me. Overall, the team at Scott Clark Honda, led by Scott Hall, provided me with exceptional customer service. They were friendly, efficient, and went above and beyond to ensure my satisfaction. I am grateful for their expertise and dedication in resolving the issue with my car. I highly recommend Scott Hall and the entire team at Scott Clark Honda of Charlotte for their outstanding service. They have certainly earned my trust and future business. Thank you, Scott Hall, and the technician, for your professionalism and for taking such great care of my car. More

Always great service, love the associates, everyone so helpful and professional, wonderful customer service every time! helpful and professional, wonderful customer service every time! More

Nothing spoken at signing is included. I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to pay for maintenance. Tire rotation is included wherever I purchase tires - but not for me at Scott Clark Honda. At signing , I was told I could split payments- I can’t. I’m so uphappy with the car, service, financing and contract. More

The service at Scott Clark Honda was excellent. Service manager Wesley Rassmusen and his team have many years of experience and it shows in their work. I highly recommend Scott Clark Honda! Service manager Wesley Rassmusen and his team have many years of experience and it shows in their work. I highly recommend Scott Clark Honda! More

I’m always satisfied with the service at Scott Clark Honda. They are friendly and quick. Honda. They are friendly and quick. More

The service writer Paul was outstanding. He was very friendly and knowledgeable about the recent recall on my 2018 CRV. The dealership overall was clean but lacking in brochures for all Ho He was very friendly and knowledgeable about the recent recall on my 2018 CRV. The dealership overall was clean but lacking in brochures for all Honda models. I was interested in the new CRV and wanted to see what accessories was available. There was some type of catalog on display but it was outdated for most models. In the waiting area for service, there was no information or direction for any beverages or snacks. As part of the service writer's job it would be nice to mention this to the customer before entering that area. More

Scott Clark Honda here in Charlotte has consistently been quick to accommodate my requests for service. They are responsive to my request of detailed explanations of service they recommend and are helping me quick to accommodate my requests for service. They are responsive to my request of detailed explanations of service they recommend and are helping me get the most longevity out of my vehicle. In particular, service advisor Bryan Funez, has guided my service in my most recent visits and has been helpful with monitoring the progress of my service. Also Wesley Rasmussen has been instrumental and helpful with my service over the years. More

Our Honda Pilot has been going to Scott Clark Honda. We always request the same service manager Scott Who does a fantastic job and keeps us informed on everything from the minute the car goes into servi We always request the same service manager Scott Who does a fantastic job and keeps us informed on everything from the minute the car goes into service. Thank you for all the hard work and attention to customer experience we have. More