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Scott Clark Honda - Service Center

Charlotte, NC

4.7
453 Reviews

453 Reviews of Scott Clark Honda - Service Center

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January 12, 2017

Best dealership experience ever I've had nothing but positive experiences with Scott Clark Honda. They listen to my problems and go above and beyond to resolve the issues. Everyone More

by Sonya P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2017

Outstanding Service Took my Honda in for service and Robert Headley was excellent. Got me squared away. Victoria even took my car and filled it up with gas; a whole bunc More

by Moody1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Headly, Victoria McCleave
January 09, 2017

Very good Mr. Huffman explain everything thatcwas goibg on with my brakes. Mr. Huffman has great customer service. I thank you for your service. Kindness and u More

by Jewel48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will huffman
January 07, 2017

Friendly and not intimidating I was very impressed by how efficient the staff were and how comfortable they made me feel -- no awkward standing around figuring out who to approach; More

by Anita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Huffman
January 07, 2017

Great service Only issue was wish shuttle had more evening trips. Used coupon which helped with price. Like new waiting room. Everyone is very helpful. Pleased with More

by Seattlesilver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 05, 2017

Great Service !!!! Everytring was wonderful and Juan was very friendly, I would recommend my friend to visit this dealer, thank you so much for your service, great serv More

by Molina70
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan
January 01, 2017

ZERO STAR Manager Beckley is a very manipulative person. The dealership could do so much better. Service Manager David White was very sympathetic at first when More

by wireguy07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KEVIN BROWN, DAVID WHITE, JB Beckley
Jan 12, 2017 -

Scott Clark Honda responded

Wireguy, Thank you for taking the time to write your review! I am sorry to hear that you had some issues on your recent visit. We definitely made a mistake with this situation, without a doubt. But to say that us paying $5,000 to repair your truck and offer you other alternatives of transportation and then those alternatives to be declined, that is far from irresponsible. We immediately took responsibility even for a vehicle that was dropped off at our dealership for a friend to repair at no cost. Why, because it was the right thing to do. If there is something I am missing here I would be more than willing to speak with you about it if you would like. You can reach me anytime at 704-814-6410. Thank you, Stuart Phelps Director of Brand Development Scott Clark Auto Group

December 06, 2016

Wonderful experience Anthony in the service department was wonderful. Everyone was so nice and helpful. I was greeted immediately and spoken to like I was intelligent and More

by Deleehm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marciano
December 05, 2016

Handsdown the best Dealership in Honda Charlotte Pleasant experience, No gimmicks, Transparent pricing and Clean work. Would love to do business with then again. They gave me complimentary car wash a More

by Kratos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Huffman
December 01, 2016

Vehicle Maintenance The experience was excellent. Honda makes a great quality product and supports it with great people. I would recommend the Honda product to everyone l More

by Vivaxray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Watts
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