Scott Clark Honda - Service Center

First time service This was the first time I had used Scott Clark's service dept. It is clean, efficient, customer friendly, and a pleasant experience. I appreciate that This was the first time I had used Scott Clark's service dept. It is clean, efficient, customer friendly, and a pleasant experience. I appreciate that service dept personnel no longer ignore women or talk "down" to them as was my experience in my younger years. More

Service center experience Everything was perfect as per expectation. Guy was very helpful and eager to listen to us as like he was treating his own vehicle. Thanks. Everything was perfect as per expectation. Guy was very helpful and eager to listen to us as like he was treating his own vehicle. Thanks. More

Great customer service Scott Clark Honda have the best customer service. They’re very helpful and friendly. They always get the job done and willing to help you with other p Scott Clark Honda have the best customer service. They’re very helpful and friendly. They always get the job done and willing to help you with other problems. More

Get all work done before you leave Bought a used car with some windshield chips. Noticed them after it was washed leaving dealership. Called that day and was told they will make app Bought a used car with some windshield chips. Noticed them after it was washed leaving dealership. Called that day and was told they will make appt. to have it fixed. Called several times, no call back. Took 2 1/2 hours for inspection yesterday. Very nice young lady was my service rep. She apologized. More

I use to send them customers all the time In March 2018 I purchased a 2013 Honda Pilot which I traded my 2007 Honda Accord for which I also purchase from them and I loved that car, had no prob In March 2018 I purchased a 2013 Honda Pilot which I traded my 2007 Honda Accord for which I also purchase from them and I loved that car, had no problems whatsoever but with this new car they told me it’s newer better etc. I have taking this truck bk numerous of times and they still want fix it telling me it need new tires but when I bought it they told me they were new and now my wiper motor is gone but only one been working the whole time but it passed inspection so I must of broke it. They don’t want to stand behind nothing unless I’m paying outta my pocket and this is not right it’s no way in six months this car should have all these problems and on top of that I have to fill up every two to three days but it’s nothing wrong with my fuel line either More

My BEST CUSTOMER SERVICE EVER My experence with Bobby was very much first Class I will recommend anyone to him and Brian, went in for an oil change and was pointed out about a reca My experence with Bobby was very much first Class I will recommend anyone to him and Brian, went in for an oil change and was pointed out about a recall on my air bag. Which was taken care of before my oil change wonderful service well manerd polite I WILL BE BACK EXCELENLT More

Happy again I had a problem with the tires that came on my Honda CR-V. At first I was told that it was a factory issue and Scott Clark could not help me. After ta I had a problem with the tires that came on my Honda CR-V. At first I was told that it was a factory issue and Scott Clark could not help me. After talking to Scott Phelps, they replaced the two tires that were bad. I would say they went above and beyond on taking care of their customers More

Execellent customer service I have purchased two Honda’s from Scott Clark in 2016 & 2017. I had an issue and the General Manager, JB Buckley, reached out to me and more than com I have purchased two Honda’s from Scott Clark in 2016 & 2017. I had an issue and the General Manager, JB Buckley, reached out to me and more than compensated me for the issues I had. Obviously, customer service matters to Scott Clark Honda. They went above and beyond! I will definitely purchase my next vehicle from Scott Clark! More

Service-Incorrectly charged, failed to contact/correct issue I brought my honda in for service due to some occasional issues with it starting on random instances. They told me i needed a new starter and drive be I brought my honda in for service due to some occasional issues with it starting on random instances. They told me i needed a new starter and drive belt. $794.53 for the starter and $139.26 for the drive belt. Even with applying a 15% discount and $20 off, the total charged didn't make sense. Was charged $964.37? math didn't make any sense on that. I've contacted them 5 times and no response. Since they are a corporate company they don't have the time to sweat the little stuff and they just need to keep plugging away, I can understand that, but customer service is part of the equation when you are operating a business regardless if you are a 1 man operator or a team of 100+. It's not hard to do the right thing.... #dobetter More

First maintenance for 14 Honda Service was quick,thorough and professional. Would definitely recommend the service department for care of my car. The service technician also informe Service was quick,thorough and professional. Would definitely recommend the service department for care of my car. The service technician also informed me that a recall service would be performed at the same time as the routine maintenance. More