Scott Clark Honda
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I was referred by Kadijah Harden who recently purchased a Lexus from Crown Honda. I cannot remember the sales managers name...but he was also a VERY nice gentleman. All of the staff that dealt with us wer Lexus from Crown Honda. I cannot remember the sales managers name...but he was also a VERY nice gentleman. All of the staff that dealt with us were very courteous and friendly. I would recommend this dealership to a friend. More
We were not informed of ongoing specials - some accessories were included due to a promotion at the time we bought the vehicle. The louvers on one air vent were broken. Rather then tell us that i accessories were included due to a promotion at the time we bought the vehicle. The louvers on one air vent were broken. Rather then tell us that it needed further repair the louvers were just placed into the vent opening. The next time I tried to adjust the louvrers they fell out just like during the intitial inspection of the vehicle. We were told that detailing on 5 or 7 visits (can't remember which)to the dealership would be included as a promotion but we did not receive any paperwork/booklet for this promotion. I would still recommend Crown because I did not get the impression that the dealership is dishonest. More
There are so many words to describe the service that we received. Arthur and Crystal went above and beyond to service us and make sure our needs were met. We were upside down in our 07 Mazda and tried seve received. Arthur and Crystal went above and beyond to service us and make sure our needs were met. We were upside down in our 07 Mazda and tried several dealerships in Charlotte and none of them were able to help us the way Honda has! The deal went smoothly and we had to come back to sign paperwork over again because the interest rate went lower so we were able to get a lower payment than originally signed for. We had such a welcoming feeling that we decided to trade our 2007 Ford in for a Civic and received exceptional service on this visit also. Crystal went out of her way to make sure we were satisfied with the test drive right to the final drive off of the vehicle. We were treated like we were family and the atmosphere was very relaxing! We worked with Arthur on this trade also and we also had to come back to sign paperwork due to a lower interest rate and got a lower car payment! We requested to have the windows tinted on this vehicle and they graciously took it and had it done as a "thank you" to us for being returning customers! I HIGHLY recommend this dealership and will send customers to them. Our daughter will be graduating soon and we plan to come back when she is ready for a vehicle. More
I have spent the last two months trying to find a Cvic coupe for my daughter. I have talked to, either via internet or by phone, or face to face to many Honda salespersons in NC, GA, and SC. Most were som coupe for my daughter. I have talked to, either via internet or by phone, or face to face to many Honda salespersons in NC, GA, and SC. Most were somewhat helpful, but many tried to sell me something other than what I wanted. A couple of dealerships pulled the old "bait and switch" after tentative deals had been reached. One after they had secured a deposit. Finally I made contact with Paul at Crown Honda. We made a deal within a few hours on the exact car I wanted. I saved alot of money as well. When I went to pick up the car I was greeted warmly by staff and treated great by everyone, especially Paul Stachura. I am 51 years old and have bought many new cars, 6 of which were Hondas. Paul stands heads above any salesman I have ever dealt with. A man of high integrity, very honest, friendly and a true pleasure to deal with. Thank You Paul. More
I had to pay $499 to Crown Honda to service my vehicle (a 2007 Honda Fit) when I purchased it out of the lease. My husband is a mechanic and was not allowed to service it himself (which he would have been ab 2007 Honda Fit) when I purchased it out of the lease. My husband is a mechanic and was not allowed to service it himself (which he would have been able to do for a 10th of the price) as they are assuming liability. That's fair enough. BUT what does the $499 cover? 4 weeks later with my new baby in the car - my car started to make strange noises when I applied the brakes. When my husband heard it he said the brake pads were gone....we looked with a flashlight, and sure enough there was less than 1/8" of pad left. We were told today that the $499 does not cover them looking properly at the brakes. It does not cover them removing the wheels - no tire rotation, no wheel balancing, no alignment, no proper checking of brakes for $499. It basically seemed to be a basic inspection ($30) and oil change for $499. So before you buy any used car from them, make sure you have your own mechanic look it over to ensure it is safe to drive. My husband and I relied on their service this time and have regretted it. $499 for a service that doesnt cover a basic safety item - will never never trust a car dealership again. From now on my husband is the car's only mechanic...if a dealership ever needs to be involved again for any reason I want my mechanic there to see what work they perform and that it is up to standard. $499 for an inspection and glorified oil change .....UNBELIEVABLE & UNSAFE How many other used cars of theirs have little to no brakes left??? More
Both Bill Swart (Sales) and David Britigan (F and I) were very pleasant and good communicators. I felt cared about and that they were very professional and informative in my experience there. Also Sam who wa very pleasant and good communicators. I felt cared about and that they were very professional and informative in my experience there. Also Sam who was the manager was very good and I felt he was very friendly and helpful to me. they were both very thorough with all the paperwork and answered all questions and concerns I had. Bill and David both knew what they were talking about and I felt that they were taking me along the steps of the sales with a lot of skill. Bill went on the test drive and was personable and very helpful. He knew the product and stated so. I would recommend Crown Honda to anyone as they treated me so well. David Allport 203-400-0397 cell More
Everyone at this dealership went out of their way to help me meet my price and get my new vehicle. After the sale I had questions and everyone took the time to answer all of my questions and set up all the me meet my price and get my new vehicle. After the sale I had questions and everyone took the time to answer all of my questions and set up all the appointments I needed. They were helpful both before and after the sale, not just when trying to gain my business. I feel comfortable asking any questions about the vehicle and enjoy dealing with the staff. They were all very nice and great to work with. I will definitely contact this dealership first when looking for my next new vehicle. More
This was a hassle-free visit. Fay and Joe made the process a painless one by anticipating my needs and taking care of the details. I've always had great service here, and today just confirmed what I a process a painless one by anticipating my needs and taking care of the details. I've always had great service here, and today just confirmed what I already knew. I liked the fact that there were no games. I was in and out in a relatively short period plus I came away with a great deal. Thank you! More
We visited the dealer on Friday morning to check out their cars and Bob Johnson ( Sales person) helped us test drive 2 models. When we said to him that we will think about the cars and we might come aga their cars and Bob Johnson ( Sales person) helped us test drive 2 models. When we said to him that we will think about the cars and we might come again, he was not pushy, understandable and did not pressure us to buy the car right that day as other dealers will do. Saturday afternoon, we came back and we saw again Bob, we tested the 2010 Honda Accord this time. Bob was very knowledgeable and very professional. We worked on a fair price and then trade in our old car. Everything was smooth. I had the chance to talk to other employees and they were very friendly and nice. MY 4year old daughter was with us at all time and they made us feel like we are at home. Surely, we will come back to this dealer and we greatly recommend it and recommend Bob Johnson for his friendliness and professionalism. Thank you Bob ! More
Over the past 17 years we purchased three vehicles from this dealership. When we visited on a recent weekday morning (it was not busy at all), we were greated by a very inexperienced salesman who was still this dealership. When we visited on a recent weekday morning (it was not busy at all), we were greated by a very inexperienced salesman who was still chewing on his morning snack when he approached us on the lot. We asked for the salesman who had helped us on our previous dealings and were informed that he no longer worked there. Their inventory was poor and neither he nor the sales manager on duty that day seemed to be very knowledgeable regarding upcoming shipments. We were surprised when we failed to hear from the dealership within a few days of our visit. In fact, we never heard from them again. Their service facility is very nice and they do good work, but with an independent service facility a mile down the road (Compact Car Service) doing excellent work and undercutting them significantly it is difficult to justify using Crown for service. More