Scoggin-Dickey Chevrolet Buick

Great experience with them price was ok I was happy enough to go ahead and buy there are probably better deals to be found but not a better experience. I was able to complete the entire deal in about enough to go ahead and buy there are probably better deals to be found but not a better experience. I was able to complete the entire deal in about 2 hours and they have been absolutely great in the maintenance department. Highly recommend based off of my experience. More

I had to travel 250 miles to get a good deal on a vheicle. I have bought 3 vehicles from Jeff Guthrie with no trouble, what so ever (new Buick, new Silverado, and a used Jeep). Jeff has handled all vheicle. I have bought 3 vehicles from Jeff Guthrie with no trouble, what so ever (new Buick, new Silverado, and a used Jeep). Jeff has handled all aspects of the sale and service required with professionalism rarely seen at dealerships. He is the one who will sell me the my next new vehicle. I would recommed the dealership and recommend they talk to Jeff for a salesmam. More

Mike Duran is a very very rude and condescending salesman. He didn't want to help us at all. He had talked to my husband and said we were go to go to come get the car we wanted. Well after driving 2 salesman. He didn't want to help us at all. He had talked to my husband and said we were go to go to come get the car we wanted. Well after driving 2 hrs. to get there he tells us no ur credit will require a cosigner or 50% down. Then he just left after talking bad about my credit union loan officer. We had to go ask him to come back so we could speak to him. We asked him why we were told that and he said he has been in this business 22years (like that makes a difference). Never answering what I asked him. We will never go back there again or recommend them to anyone. That was the worst experience I have ever had with a salesperson. He needs some customer service classes. This is why I gave the rating I did. We were treated as if we weren't worth his time. More

I have purchased several vehicles from Scoggin-Dickey as far as I am concerned there is no other Dealership I would consider.First rate service dept,and John keyes and joe Gilbert will do whatever they can far as I am concerned there is no other Dealership I would consider.First rate service dept,and John keyes and joe Gilbert will do whatever they can to make your visit First Rate.I recommed Scoggin Dickey to all my freinds and Family and look forward to many more years of doing business with them. More

These guys robbed my wife of $48 for a $13 air filter when she went in for a 'complimentary' oil change. This is not right to take advantage of women. Sorry sorry business, I will never do business with when she went in for a 'complimentary' oil change. This is not right to take advantage of women. Sorry sorry business, I will never do business with them again, they are crooks. I'd expect this from a svc station on the street corner, but not from a dealership. I am very disappointed. More

My truck broke down and I called them to tow me so they could fix my truck. They said they were sending a wrecker for me but the tow truck never showed up and I couldnt even get them to pick up the phone i could fix my truck. They said they were sending a wrecker for me but the tow truck never showed up and I couldnt even get them to pick up the phone in service! I ended up calling a different dealership and having it towed to Gene Messer. More

I have been doing business with Scoggin Dickey over 2 years purchasing 4 new cars. During this time sales, management, service, and body shop have been outstanding. I can say that I don't know any deal years purchasing 4 new cars. During this time sales, management, service, and body shop have been outstanding. I can say that I don't know any dealerships in Lubbock that honors a loaner at no cost when your new vehicle is in the service department or body shop. Being the main provider for my family transportation is a must at all times for me. I can say that the sales department is always willing to go above and beyond the call of duty for all customers. As for the service department I'm always informed either by a phone call or an email of the status for repairs. When I have done business with the body shop my car wasn't released until I visited with the manager of that deparment. I don't know if it's policy, but to me that shows caring. If there is something wrong they will get right on it to make it right before the vehicle is released. Finally management, I can honestly say that they make me feel like family. When I have come in the past with a situation they put their heads together and come up with a solution. There are not many businesses out there that have the family atmosphere and very professional. This dealership has my highest and up most respect and recommendation for all new car buyers. More

Initial visit paid $650 for a battery and two cables on my corvette. I wouldn't usually pay that much, but I was assured it would fix my electrical problem and it had to be all factory equipment. Didn't my corvette. I wouldn't usually pay that much, but I was assured it would fix my electrical problem and it had to be all factory equipment. Didn't fix my problem so it was time for round 2 and I was not as trusting as the first. I decided to look into some parts pricing from my first bill and the second quote. I called their parts department and the parts necessary were much cheaper over the counter than through the service department. (never asked for a discount from the first bill, but figured they would help me some on the second)-(Not trying to get anything for FREE) Informed my service advisor that it was cheaper to walk in and purchase the items than go through him and he let me know that's how they do business. "I was welcome to walk the parts from parts department to service, but he wouldn't warranty their work at that point." Almost $1600 later they had my Corvette ready to go. If they were knowledgable about what was going on it would have only been a $400 part and couple hours labor. Good Luck if you want to deal with these Crooks!! More

Horrible service dealership. They will void warranty and not work on your car using the dumbest excuse possible. Since when are tinted windows a mod that voids warranty? Marmolejo ("service manager") will not work on your car using the dumbest excuse possible. Since when are tinted windows a mod that voids warranty? Marmolejo ("service manager") will do anything to not get his hands dirty. Issues with misaligned panels? They wont cover it. Issues with AC? "Oh we didnt do anything but its working the way its supposed to". Transmission is missing shifts? "Oh you need a Tranmission flush" (mind you its a sealed transmission that isnt flushed). When they do cover a part, its takes them MONTHS to get the part in, and then you need to schedule a few weeks ahead of time and leave them your car the entire day for them to replace a molding or even a small part. Stay away, they suck, worst service in TX. Ive had my car serviced in San Antonio and Austin, and these individuals suck at service. Just based on that my next car wont be bought at scoggin dickey. More

They beat all other Chevy dealerships in the Lubbock area on price....they were well below (several thousand dollars)!!!!! Buzzy was a pleasure to work with. The deal was done and hands shook within 20 mins on price....they were well below (several thousand dollars)!!!!! Buzzy was a pleasure to work with. The deal was done and hands shook within 20 mins. Fastest car deal that I have ever been a part of. Everyone was very friendly and eager to do whatever to sell me my new truck. More