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Schwan Buick GMC Cadillac

Mandan, ND

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127 Reviews

3812 Memorial Highway

Mandan, ND

58554

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127 Reviews of Schwan Buick GMC Cadillac

March 03, 2023

All as-is means is that you're disclaiming the implied warranty of merchantability. What implied warranty of merchantability means is that something you buy will do what it's suppose to do whether or not More

by wb890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Burger, Josh Ova, and Jayce Schwan, Jayse Schwan
Mar 07, 2023 -

Schwan Buick GMC Cadillac responded

We always want to hear back from our clients thanks for the feedback

February 09, 2023

In June of 2022, I bought a used 2006 Ford F-150 Lariat 4x4 from Schwan Buick GMC in Mandan, ND. They overcharged me $10,000 for the pickup and I have had it less than 9 months and I have had to put almost More

by wb890
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Ova, Jayse Schwan
Feb 10, 2023 -

Schwan Buick GMC Cadillac responded

Thanks for your feedback, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. Your particular situation we do in fact remember and you had the chance to inspect and drive the vehicle before purchasing it and also left once saying you were not going to purchase said vehicle. I think you got a great deal on a used truck and every vehicle is going to need maintenance at some time such as brakes etc... the vehicle was also sold as is no warranty so yes if anything would break or need to be fixed you are responsible as stated in the paperwork. Thanks for your feed back I hope the F150 treats you well in the future. Jayse Schwan

Mar 03, 2023 -

wb890 responded

All as-is means is that you're disclaiming the implied warranty of merchantability. What implied warranty of merchantability means is that something you buy will do what it's suppose to do whether or not the seller makes that claim. A car or a pickup will be safe and reliable transportation unless disclaimed by the seller. And it's always disclaimed by the seller. But, a disclaimer, when you sell the vehicle as-is, doesn't mean that you can break every law under the sun and get away with it. It merely means you are disclaiming the implied warranty of merchantability. In this instance, one of us is a merchant, Schwan Buick Cadillac, and this transaction is governed by the Uniform Commercial Code and as a merchant, Schwan Buick Cadillac had a fiduciary duty to act in good faith whenever they sold me this pickup. What we're talking about here is the breach of the obligation of good faith by the merchant as Schwan Buick Cadillac should have known that the pickup had a faulty right outer tie rod and Schwan Buick Cadillac should have known that I was riding and driving around in a vehicle with BAD rear brakes. The UCC says that parties to a commercial transaction must operate in good faith which is honesty in fact. Honesty. So, Schwan Buick Cadillac, a merchant with a full operating service department, was not in fact acting in good faith whenever they sold me this pickup for $10,000 with a defective right outer tie rod and poor defective rear brakes. This is a concept in the law known as "silent misrepresentation." Misrepresentation is often described as being akin to fraud. Fraud is where I make a false statement to you that you rely upon. And you rely upon it to your detriment and you get hurt and I benefit. Here, I relied upon Schwan Buick Cadillac to have at least inspected the pickup to see if it in fact had a defective right outer tie rod or defective rear brakes which could adversely affect my steering and or braking and Schwan Buick Cadillac either failed to do a minimum inspection before sale of the pickup or neglected to inform me about these two material facts about the pickup. Did I need to ask about these two material facts about the pickup? No. Under the law, Schwan Buick Cadillac was supposed to disclose those two material facts to me the buyer as it would have impacted my decision to buy the vehicle. This is called silent misrepresentation which is something that the dealer knows or should have known but does not tell me or you as the buyer. I had to find out via my first oil change that the right outer tie rod and the rear brakes were defective after approximately nine months of driving the vehicle unsafely with these defects. My family could have been killed due to Schwan Buick Cadillac's silent misrepresentation. So Jayce Schwan can go ahead and attempt to rely on his as-is no warranty story; however, you as the buyer are now aware of how Schwan Buick Cadillac operates by making sales through silent misrepresentation all while maximizing profit to the buyer's detriment. I would definitely avoid Schwan Buick Cadillac like the plague!

Mar 03, 2023 -

wb890 responded

All as-is means is that you're disclaiming the implied warranty of merchantability. What implied warranty of merchantability means is that something you buy will do what it's suppose to do whether or not the seller makes that claim. A car or a pickup will be safe and reliable transportation unless disclaimed by the seller. And it's always disclaimed by the seller. But, a disclaimer, when you sell the vehicle as-is, doesn't mean that you can break every law under the sun and get away with it. It merely means you are disclaiming the implied warranty of merchantability. In this instance, one of us is a merchant, Schwan Buick Cadillac, and this transaction is governed by the Uniform Commercial Code and as a merchant, Schwan Buick Cadillac had a fiduciary duty to act in good faith whenever they sold me this pickup. What we're talking about here is the breach of the obligation of good faith by the merchant as Schwan Buick Cadillac should have known that the pickup had a faulty right outer tie rod and Schwan Buick Cadillac should have known that I was riding and driving around in a vehicle with BAD rear brakes. The UCC says that parties to a commercial transaction must operate in good faith which is honesty in fact. Honesty. So, Schwan Buick Cadillac, a merchant with a full operating service department, was not in fact acting in good faith whenever they sold me this pickup for $10,000 with a defective right outer tie rod and poor defective rear brakes. This is a concept in the law known as "silent misrepresentation." Misrepresentation is often described as being akin to fraud. Fraud is where I make a false statement to you that you rely upon. And you rely upon it to your detriment and you get hurt and I benefit. Here, I relied upon Schwan Buick Cadillac to have at least inspected the pickup to see if it in fact had a defective right outer tie rod or defective rear brakes which could adversely affect my steering and or braking and Schwan Buick Cadillac either failed to do a minimum inspection before sale of the pickup or neglected to inform me about these two material facts about the pickup. Did I need to ask about these two material facts about the pickup? No. Under the law, Schwan Buick Cadillac was supposed to disclose those two material facts to me the buyer as it would have impacted my decision to buy the vehicle. This is called silent misrepresentation which is something that the dealer knows or should have known but does not tell me or you as the buyer. I had to find out via my first oil change that the right outer tie rod and the rear brakes were defective after approximately nine months of driving the vehicle unsafely with these defects. My family could have been killed due to Schwan Buick Cadillac's silent misrepresentation. So Jayce Schwan can go ahead and attempt to rely on his as-is no warranty story; however, you as the buyer are now aware of how Schwan Buick Cadillac operates by making sales through silent misrepresentation all while maximizing profit to the buyer's detriment. I would definitely avoid Schwan Buick Cadillac like the plague!

December 31, 2019

Super friendly staff and incredible service. Purchased my past vehicle here and because of the service I received for the last seven years I decided to purchase my next vehicle here as well. I highly recomm More

by jennifer
Recommend Dealer
Yes
Employees Worked With
Jeff and Ronnie were great to work with!!, Jayse Schwan
December 23, 2019

Purchase of a 2020 Yukon Schwan GMC is a great dealership. The sales folks are professionals and Ronnie Pearson is the best. Steve Schwan has built the business on customer s More

by Ed Schafer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Schwan, Brady Schwan, Ronnie Pearson, Marshall Becker, Josh Ova, Jayse Schwan
December 22, 2019

Good experience Quick service. Easy to understand. Courteous people. Overall a good experience as always at Schwan’s. Everything was explained in a manner I could und More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Klein
December 20, 2019

Great customer service The sales and service staff at Schwan Cadillac are the best. This is the 4th vehicle we have purchased from them and they are always very helpful, pl More

by Caddyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady Schwan, Tyler Glasser
December 13, 2019

brought vehicle in because of vibration mike found out what was causing vibration and fixed it then explained the problem all in service department were friendly and area was very clean More

by schatzes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike in service
November 19, 2019

Quick and easy everytime Every time I visit, these guys are organized and quick to respond. Even on a Saturday morning when the lines are longer. These guys take the time to More

by Lorraine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayse Schwan
November 16, 2019

These guys always do a great job at getting the work done quick and do great work at the same time. Thanks for always working with our schedule when we are in town. More

by thenke14
Recommend Dealer
Yes
Employees Worked With
Mike, Jayse Schwan
November 07, 2019

Quick service. Quick service, pleasant and polite employees. Will continue to use this service for all our vehicles. Offered more services but not too pushy when I r More

by dianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember any names
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