Schumacher Volkswagen of West Palm Beach - Service Center

Reese is THE MAN! Great customer service kept me updated on timing made sure I was taken care of and happy. He even made sure they detailed my car it was a nice touch. Great customer service kept me updated on timing made sure I was taken care of and happy. He even made sure they detailed my car it was a nice touch. Thanks! More

The express service was exactly what it was, Alex was top notch when it came to customer service, fast and efficient. notch when it came to customer service, fast and efficient. More

Excellent customer service , Luis from the service department really delivered! Hands down a 5 🌟 experience! department really delivered! Hands down a 5 🌟 experience! More

Great customer service. My Service Advisor Ovik is awesome. My Golf GTI is running great like the first day I got it from Schumacher Volkswagen. For a GTI to be on the road My Service Advisor Ovik is awesome. My Golf GTI is running great like the first day I got it from Schumacher Volkswagen. For a GTI to be on the road after 10 years , says alot about Schumacher Volkswagen and Ovik. Great service ! More

Johnny Bueno is amazing! !! It’s employees like him that make a company great. I was treated with nothing but respect. Johnny went above and beyond to ensure that my time with !! It’s employees like him that make a company great. I was treated with nothing but respect. Johnny went above and beyond to ensure that my time with Schumacher Volkswagen was comfortable and respectful. I wish there were more employees like him working for other companies. More

I just recently moved to Florida so needed a new dealer to service my out of warranty vehicle. I have always preferred to use a QUALITY dealer for servicing my vehicles. The challenge was to find that QUAL to service my out of warranty vehicle. I have always preferred to use a QUALITY dealer for servicing my vehicles. The challenge was to find that QUALITY dealership here in Florida. Long story made very short, my choice of Schumacher Volkswagen of West Palm Beach was right on the money. Jay Hersey, the Assistant Manager of the Service Department, was kind, patient, knowledgeable, personable and willing to answer all of my questions. I have some experience in this industry and recognize and appreciate professionalism when I see it. Finally, my vehicle was competently serviced and the work and materials were billed at fair rates. The only negative was that I had to drive home in torrential rains after Jay had just washed my car as a courtesy :-). More

Very attentive, courteous, thorough and prompt. Johnny oversaw my service and he is the best of the best! I've been gig to Schumacher for years, and they keep getting better. The ultimate in cust Johnny oversaw my service and he is the best of the best! I've been gig to Schumacher for years, and they keep getting better. The ultimate in custoner service! More

This was truly the best experience with a service department from a dealership that I’ve ever had. department from a dealership that I’ve ever had. More

Scheduled an oil service and tire rotation. It was completed in just over an hour and they even washed my car! It was completed in just over an hour and they even washed my car! More

My experience was very good and professional. I took my car in for an oil change. I drop it off and 4 hours later I was able to pick my car up. Nice professional service in a small amount of time. car in for an oil change. I drop it off and 4 hours later I was able to pick my car up. Nice professional service in a small amount of time. More