Schumacher Subaru of West Palm Beach - Service Center

I love this place! Everyone is so accommodating! I usually get Brian, who is FANTASTIC!! But...I spoke to a woman on Saturday, approximately 4:00 when I got a flat on the Turnpike, who was quite the usually get Brian, who is FANTASTIC!! But...I spoke to a woman on Saturday, approximately 4:00 when I got a flat on the Turnpike, who was quite the opposite, very uncaring!! More

As always service on my Crosstech was excellent. Arnnaud continues to be the most consistent and pleasant service manager to work with. I am 90 and in my 75 years of driving and car ownership, he is my numb continues to be the most consistent and pleasant service manager to work with. I am 90 and in my 75 years of driving and car ownership, he is my number one for service. More

Always treated with care and concern when I go in for service. Ronnie was very helpful in explaining what needed to be done to the car. I had to leave it then come back another day when all the parts wer service. Ronnie was very helpful in explaining what needed to be done to the car. I had to leave it then come back another day when all the parts were received. Ronnie arranged Uber rides for me and I never waited more than 5 minutes. Would recommend this dealership for service to anyone. Staff were all cordial and assisted me with all needs. I commend Ronnie for her courtesy and patience going the extra mile to get a courtesy repair done. More

great and prompt and friendly servicei would rather pay great and prompt and friendly service i would rather pay a little bit more if needed to come here than a cheaper place Rhonnie is my new service man great and prompt and friendly service i would rather pay a little bit more if needed to come here than a cheaper place Rhonnie is my new service manager and she is awesome at communicating (texts, phone, cell phone) and super efficient and friendly More

We purchased our Forester here and have had our service done here since, although it is a one-hour drive. Brian was a great team leader to deal with. He answered our questions, and was very accommodating i done here since, although it is a one-hour drive. Brian was a great team leader to deal with. He answered our questions, and was very accommodating in overseeing the completion of our service. He answered all our questions, plus noted what we may need in future service visits that was not needed at this time. More

Brian was very courteous and professional. He made my experience easy and was very efficient and knowledgeable. Other staff members were also great in their customer service. experience easy and was very efficient and knowledgeable. Other staff members were also great in their customer service. More

Very good, friendly service from Rafael! He was thorough in his explanations regarding further service my car needs. He connected my Bluetooth, and answered all my questions. in his explanations regarding further service my car needs. He connected my Bluetooth, and answered all my questions. More

Raphael was great. I came in with no appointment, a tire nearly flat soon to be flat. They took care of it right away and I was on my way. nearly flat soon to be flat. They took care of it right away and I was on my way. More

One of the worst decisions I have ever made was leasing my vehicle from Shumacher. Since the moment I drove away it has been nothing but a hassle, and in the year and a half I have had my lease, the servic my vehicle from Shumacher. Since the moment I drove away it has been nothing but a hassle, and in the year and a half I have had my lease, the service has gotten worse and NO ONE seems to be able to help me. I purchased a service plan, but it seems the information was "entered incorrectly" so now, every time I go to get what is supposed to be a prepaid oil change, I get charged and have to spend the next 30-45 minutes sorting it out. I have had to wait for over 4 months for a RECALL for an oil pump to be replaced. And NOW I am just finding out that they never submitted the correct paperwork for my trade/ new lease. I am unable to renew my registration for my lease with the DMV because it is showing that I still own the vehicle I traded and does not list the new one. I have talked to numerous people, and no one seems to be able -or willing- to help me sort any of these problems out. I will be looking to trade my lease with another dealership as soon as possible JUST so I never have to set foot in a Schumacher dealership again. More

Great Service! I have had my Subaru Foresters serviced at Schumacher Subaru since I moved to Florida. Brian Rodrigues has always taken great care of my cars and me. I have had my Subaru Foresters serviced at Schumacher Subaru since I moved to Florida. Brian Rodrigues has always taken great care of my cars and me. I have recommended Schumacher’s in West Palm Beach to family and friends for purchases and service. Everyone has been pleases. Service is top-notch! More