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Schumacher Subaru of West Palm Beach - Service Center

West Palm Beach, FL

4.1
175 Reviews

175 Reviews of Schumacher Subaru of West Palm Beach - Service Center

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January 27, 2022

I spoke to Arnaud in the Service Dept. He provided transportation to and from Schumacher (at Schumacher's expense) as the repair was going to take about 4 hours, which was completed in that timeframe More

by Hang it up
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnaud Lafforgue (Service Advisor), Walt Parcheta
Jan 27, 2022 -

Schumacher Subaru of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

January 06, 2022

Got me in quickly as I had to leave town the next day and did not have to wait long. More

by sbrookem
Recommend Dealer
Yes
Employees Worked With
Kevin Meyer
Jan 06, 2022 -

Schumacher Subaru of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

December 18, 2021

Exceptional follow up after purchasing a car here by the service department. Brian goes over and above taking care of us when we bring our Outback in and it’s much appreciated! More

by Lgwalter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian - service dept
Dec 20, 2021 -

Schumacher Subaru of West Palm Beach responded

These words go a long way, it motivates us to work even harder, thank you for the review!

December 11, 2021

Yesterday, I brought in my Outback- routine service! Michael Boden, advisor, was professional and knowledgeable! More

by bld909
Recommend Dealer
Yes
Employees Worked With
Devin Nichols
Dec 14, 2021 -

Schumacher Subaru of West Palm Beach responded

These words go a long way, it motivates us to work even harder, thank you for the review we are glad you had a great experience

November 26, 2021

When I have any questions or concerns, Kevin is always available to help out. He’s very kind, professional, and knowledgeable. More

by dburkey11637
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc , Kevin Meyer
Nov 29, 2021 -

Schumacher Subaru of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

November 17, 2021

My service writer Rhonnie is one of the main reasons I return to Schumacher Subaru for service. She is efficient and extremely knowledgeable about all problems and the mechanics of my car. She made sugges More

by Fpullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomasz Matusiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonnie Carulla 6stars, Tyler Archibald
Nov 17, 2021 -

Schumacher Subaru of West Palm Beach responded

Thank you so much for your kind words, Fpullen. We really appreciate you taking the time out to share your experience with us and letting us know how helpful Rhonnie was during your service appointment. Schumacher Auto Group

November 13, 2021

Always friendly, greeting always right away, clean car , great service ! Brian is always my service guy! More

by Kdbass358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian fro service department
Nov 15, 2021 -

Schumacher Subaru of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

September 28, 2021

Awesome dealership with great customer service. Very competitive prices and sales people are very helpful. More

by janacksingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and sales
Sep 29, 2021 -

Schumacher Subaru of West Palm Beach responded

Thank you for choosing west Palm Beach Subaru! These words go a long way, it motivates us to work even harder, thank you for the review!

September 26, 2021

The best service, the friendliest and more organized and professional that we have dealt with in our many years as car owners. We really appreciate it all. More

by atorres1104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Delgreco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Schumacher Subaru of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

September 23, 2021

Made an appointment showed up on time car was serviced in time frame quoted by service agent. What else could you ask for More

by herm92109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonnie
Sep 24, 2021 -

Schumacher Subaru of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

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