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Schumacher Subaru of West Palm Beach - Service Center
West Palm Beach, FL
175 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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175 Reviews of Schumacher Subaru of West Palm Beach - Service Center
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November 08, 2023
Bought my Outback from Schumacher about a decade ago. They have always provided good service, which keeps this great car going into its second decade. They have always provided good service, which keeps this great car going into its second decade. More
by leebranscome
Employees Worked With
Arnaud
April 03, 2023
The one star is because they gave me a loaner for my appointment and I appreciated that. I dropped the car off Monday at 9 a.m.. I requested a tire rotation, equalize the air pressure in the tires as th appointment and I appreciated that. I dropped the car off Monday at 9 a.m.. I requested a tire rotation, equalize the air pressure in the tires as the rear drivers side tire was high, a bumper protector for the rear bumper and we test drove the car to determine what was causing 2 noises. The sunroof was determined to be one issue and they could not conclude what the other noise was. I called 5 days later, on Friday and they had not done any work to repair the sunroof. I needed my car for the weekend so I picked it up. Upon my arrival, my service tech was short and unfriendly. He told me the tires were rotated but no other work was done. When I got in the car, the rear drivers tire pressure was high, indicating they did not rotate the tires and I was lied to. They had my car for 5 days and did nothing, then lied to me and were rude when I said the tires were not rotated and asked that they at least equalize the air pressure for me. They then took the car for 5 minutes and brought it back. They added air to the passenger rear tire and left the front two under inflated. I drove to Costco and fixed it myself. Now I have a pretty new car that has some issues that are covered under warranty and I do not trust the service center to fix it. I may trade it in for a Lexus or Toyota and get better service. Very disappointing. More
by Beccawojo
November 24, 2022
From the moment i drove in there service yard the experience was outstanding, it is a team of professional with expert advice and fast service, wish I could get same kind of treatment at my home deal experience was outstanding, it is a team of professional with expert advice and fast service, wish I could get same kind of treatment at my home dealership in Canada. More
by francoiscarriere01
Employees Worked With
Michael Boden and the person who took in my car wen arriving
October 20, 2022
Always professional, courteous, ensuring that all questions are answered and making sure that we are comfortable while our vehicle is being serviced. Service job is always 100%!! KUDOS to the Schumac questions are answered and making sure that we are comfortable while our vehicle is being serviced. Service job is always 100%!! KUDOS to the Schumacher group! More
by gitaDo
Employees Worked With
Mike
September 25, 2022
The best service at dealerships in our area in my opinion. I use them for years and can compare with other competitors. Clear, informative, always in time, a comfortable waiting area, tire prices (we opinion. I use them for years and can compare with other competitors. Clear, informative, always in time, a comfortable waiting area, tire prices (well, I am "lucky" catching nails on the road) beat all dealers and tire shops around. More
by Alex
Employees Worked With
Jonathan
August 06, 2022
Michael was my contact. I could not have asked for a better guy. I felt like someone who had my best interest at heart was helping me. . Car dealers don't usually have that I could not have asked for a better guy. I felt like someone who had my best interest at heart was helping me. . Car dealers don't usually have that but Mike did. I expected to be in and out in about 2 hours. I was wrong, Mike ( and the team) had me in and out in about 45 minutes. I hope the managers at Subaru are aware of the asset they have in Mike, he brings us customers back. Thanks Mike, good job yesterday, Dennis Conroy More
by capcon52
Employees Worked With
Michael Boden
June 08, 2022
This my 1st time at this dealer for service on my Subaru Forester. It was a super experience especially because of my agent Rhonni. She made us feel welcome and confident. I will continue to do my car busin Forester. It was a super experience especially because of my agent Rhonni. She made us feel welcome and confident. I will continue to do my car business through them More
by Margaret
Employees Worked With
Rhonni
