Schumacher Subaru of West Palm Beach - Service Center

Tire Pressure Check I called service center on Wednesday, 2/4, about problem with low tire pressure light & low pressure in rear passenger tire. Had no appointment but Va I called service center on Wednesday, 2/4, about problem with low tire pressure light & low pressure in rear passenger tire. Had no appointment but Valerie "sqeezed" me in on Friday, 2/6. Found 2 very small nails in tire so it had to be replaced. Only had 9800 miles on car! Total price~ out the door~ was $39 and that included a 'complimentary' external wash. All service staff were very friendly & accommodating. My actual buying experience was miserable but I bought at Schumacher due to reviews/reports that the post-buy service experience was terrific. Buying a new car is only a 'blip' in the car ownership experience. In the long-term, it is the service/maintenance/repair experience which really matters. Schumacher service has exceeded my expectations~ hope it continues in future. I will admit that I miss Rick! Otherwise, very happy I bought from this dealership. P.S. LOVE the free coffee & water! More

Fantastis service Valerie Chrystal is fabulous!! Courteous, efficient, knowledgeable and helpful. She goes above and beyond. Have had several great service people at th Valerie Chrystal is fabulous!! Courteous, efficient, knowledgeable and helpful. She goes above and beyond. Have had several great service people at this dealership but Valerie is head and shoulders above all ithers. More

Great Warranty Service The service team worked diligently to diagnose & correct our problem. They provided no-cost loaner vehicle and were consistently friendly, courteous The service team worked diligently to diagnose & correct our problem. They provided no-cost loaner vehicle and were consistently friendly, courteous and attentive. Steve and Valerie, specifically made the experience positive and reassuring. Stephen Burjan More

very good i had a good experience with service and the sales person who i spent time with looking for a new car would recommend this dealer to anyone i had a good experience with service and the sales person who i spent time with looking for a new car would recommend this dealer to anyone More

Collision Repair My 2012 Subaru Impreza was damaged by a motorcycle accident, shattering the rear windshield, denting the bumper, breaking the tail-light, and denting My 2012 Subaru Impreza was damaged by a motorcycle accident, shattering the rear windshield, denting the bumper, breaking the tail-light, and denting the body. Luckily for me the motorcyclist's insurance covered the costs. They asked me to select from several shops in my area and when I saw that Schumacher was on the list, I immediately selected them. I've been happy with my vehicle purchase and regular service at Schumacher so I felt that I could trust the Collision dept. with the repair. I'm so glad that I did. The job was clearly estimated, a time frame given, and having Enterprise rental car there was a big plus. Despite the inconvenience of the accident, everything was resolved in a quick, efficient, and quality manner. I was very impressed and it exceeded my expectations. Rob Howe did a wonderful job of estimating and delivering a top-notch job by the technicians. The vehicle was also ready a day before the estimated completion date. I will definitely recommend them to anybody that needs bodywork on their vehicle. More

13 WRX Undercarriage Plastic Fixed I came in without an appointment to have a Fender Liner replaced and a few screws, brackets, and clips re-installed on the Front Bumper and Undercarri I came in without an appointment to have a Fender Liner replaced and a few screws, brackets, and clips re-installed on the Front Bumper and Undercarriage Tray. All of the necessary parts were in stock and installed within a few hours that same day. I'd like to thank Tyler Dallin, my Service Manager and Juan, my Service Technician for providing top notch Customer Service and paying attention to detail on the job. More

Good service Car was ready early, rear camera installed, works well. Polite, friendly, and seemingly very happy employees. Very happy I chose Subaru. Love the w Car was ready early, rear camera installed, works well. Polite, friendly, and seemingly very happy employees. Very happy I chose Subaru. Love the way the car operates. Smooth and comfortable. More

Disappointed Leased a Subaru BRZ 2 weeks ago that had a scratch on the interior. Replacement parts were ordered and we received a call to schedule an appointment t Leased a Subaru BRZ 2 weeks ago that had a scratch on the interior. Replacement parts were ordered and we received a call to schedule an appointment to bring it in for a replaced door panel. Window tint was arranged to be applied the same day (quite expensive but supposedly coming with a guarantee) and we were told the whole procedure for both tint and door panel would take 2 hours. We dropped off the car on time and received a call 4 hours later that the windows were tinted but the interior piece, a 30 minute job, could not be completed. As we live more then 30 mins away, this is hard to imagine that a 30 minute job couldn't be completed even if we were willing to wait longer. Nope. We were told to reschedule and come back another day. Well, we're changing dealers for service. No more Schumacher. More

Little Words to Describe Great Product, Great Service!!! Very Happy with my BUBU!!! We are happy with the product and the handling of the Crosstrek and safety. Thanks Walt.. Great Product, Great Service!!! Very Happy with my BUBU!!! We are happy with the product and the handling of the Crosstrek and safety. Thanks Walt... More

Thanks Schumacher! My wife took our Subaru Outback in for an oil change without an appointment. Mr. Reitz accommodated this request on a very busy work day while she wai My wife took our Subaru Outback in for an oil change without an appointment. Mr. Reitz accommodated this request on a very busy work day while she waited. Service has always been exceptional, and we will continue to do business with Schumacher...thanks to the whole team!! More