Schumacher Subaru of West Palm Beach - Service Center
West Palm Beach, FL
170 Reviews of Schumacher Subaru of West Palm Beach - Service Center
Repair The service was fast and the car fixed properly. The technician was professional and efficient. He was also very helpful and accommodating. Everything The service was fast and the car fixed properly. The technician was professional and efficient. He was also very helpful and accommodating. Everything was great. More
Happy with service I was pleased with the communication and the ease of setting up an appointment. They had the car done quickly. The people were friendly and I will b I was pleased with the communication and the ease of setting up an appointment. They had the car done quickly. The people were friendly and I will be back. The only thing I have disliked so far is that this review has to be 25 words long. More
saved our trip Our Outback was under warranty when the battery went out right before a trip we had to make to NC to have the car inspected. The dealership gave us a Our Outback was under warranty when the battery went out right before a trip we had to make to NC to have the car inspected. The dealership gave us a loaner for the rest of the day and told us if they didn't get a battery in the next day, they would put a loaner battery in the car so we could make our trip. The battery came in and we were able to make our appointment. we work out of the country and keep the car in FL so it was imperative we get this taken care of. The service department listened to our needs, was accommodating and provided us with excellent service. Thank you all so much. We love our Outback! More
Unexpected Car Problem While traveling for work I experienced issues with my car. Without having an appointment, the staff at Schumacher’s service department gladly took a While traveling for work I experienced issues with my car. Without having an appointment, the staff at Schumacher’s service department gladly took a look at my vehicle. They were able to determine the issue and cleared my car to drive back home to complete the service there as the parts needed were three days away. Although they knew I would not complete the work at their dealer, they never stopped being polite and were always looking for my best (and my car’s) best interest. Thanks so much! More
Service Center Fixed my problem in rapid time. Great service. Several different service people kept me informed on the progress of my repairs and expedited my depart Fixed my problem in rapid time. Great service. Several different service people kept me informed on the progress of my repairs and expedited my departure. More
Great service Service advisor very helpful in a timely manner. The driver of the shuttle service was very good. Pick up was easy and the car was washed and clean. Service advisor very helpful in a timely manner. The driver of the shuttle service was very good. Pick up was easy and the car was washed and clean. Thank you. More
Satisfied customer Went in for our first 6000 mile check-up scheduled through the initial salesman. Some confusion at first. No one was expecting us. Once the service de Went in for our first 6000 mile check-up scheduled through the initial salesman. Some confusion at first. No one was expecting us. Once the service department took charge, things went smoothly - including answers to questions we had that were answered clearly and authoritatively by the service technician (e.g., how to change the clock, how to use the GPS, etc.). Next time, we'll schedule appointments through the service department experts. :-)) More
Mechanic Foreman Tony is a Great Guy We have been to many dealerships' service department in our time and we can tell you that this service department is positively different than the mos We have been to many dealerships' service department in our time and we can tell you that this service department is positively different than the most out there. The level of excellent all-round services that they provide create pleasant experience every time you visit there for any auto-service needs that you may have. We also love Tony (Mechanic Foreman). He is a wonderful personality and he delivers excellent work. More
Friendly, knowledgeable and efficient. The title says it all; or most of it. When I complained that the rear gate wouldn't open from the rear and the rear window washer didn't work my guy v The title says it all; or most of it. When I complained that the rear gate wouldn't open from the rear and the rear window washer didn't work my guy very gently pointed out what I was doing wrong. That was very nice! More
NON APPLICABLE GREAT CUSTOMER SERVICE EVERYONE WAS POLITE AND WOULD CHECK BACK & FORTH TO MAKE SURE YOU WERE COMFORTABLE WHILE YOU WERE WAITING, AND I WOULD RECOMMEN GREAT CUSTOMER SERVICE EVERYONE WAS POLITE AND WOULD CHECK BACK & FORTH TO MAKE SURE YOU WERE COMFORTABLE WHILE YOU WERE WAITING, AND I WOULD RECOMMEND YOUR DEALERSHIP TO EVERY ONE More