Schumacher Subaru of West Palm Beach - Service Center

Service Kevin was professional and explained everything being done through the process, answering any questions that I had. Explained what services were need Kevin was professional and explained everything being done through the process, answering any questions that I had. Explained what services were needed in a way I understood. More

Tire service Got fixed expeditiously; courteous service. Even the sales staff helped me when I had a flat tire. Everyone was willing to pitch in. Only negative: Got fixed expeditiously; courteous service. Even the sales staff helped me when I had a flat tire. Everyone was willing to pitch in. Only negative: where was my bottle of water? More

First Experience at Schumacher Subaru (WPB) This was my first visit to the dealership for service. The staff was most attentive. The service was very quick and I was kept informed during the pr This was my first visit to the dealership for service. The staff was most attentive. The service was very quick and I was kept informed during the process. The reception area was very comfortable and well equipped for my stay. I would definitely recommend the service at Schumacher Subaru. More

They Delivered I arrived a half hour early for a 9:00 am appointment. The technician indicated it would take about one hour to complete the service, including one mi I arrived a half hour early for a 9:00 am appointment. The technician indicated it would take about one hour to complete the service, including one minor problem I am not sure was a problem. I was back on the road at 10:05 am, which I believe was within the time period promised, given the one small problem. The problem was: If the Forester was parked in an open lot for 30 minutes the internal temperature would require up to 20 minutes to correct with the car a/c running at full volume. Given this is south Florida in July, and the ambient temperature was between 92 and 98 degrees, it may not be an operational problem. All steps promised were done, including the free car wash (interior and exterior). They tested the a/c by measuring the air flow and temperature, which were normal. They indicated that if the problem continued or got worse to schedule a revisit. More

Best experience yet! I got my 2016 Crosstrek a while ago so I've been to a couple different Subaru locations for service on my vehicle. Every time I took my car in was jus I got my 2016 Crosstrek a while ago so I've been to a couple different Subaru locations for service on my vehicle. Every time I took my car in was just an okay experience. However, most recently, when I went, Corey Livermore was my service adviser. He really went above and beyond to make sure my car was taken care of. Being a Subaru fanatic who likes to have fun in their car, I really appreciate the care and time he put into my car. I definitely appreciate everything he did and any dealership would be lucky to have him on their team. Keep it up! You're gonna go places! More

Outstanding My appointment was at nine and they took me five minutes early and the wait was only 45 minutes which was outstanding. I highly recommend Schumacher My appointment was at nine and they took me five minutes early and the wait was only 45 minutes which was outstanding. I highly recommend Schumacher dealership for the outstanding service they give More

Happy experience My 1st visit to the Okeechobee Bllvd Subaru was pleasant and very informative. At 72, I'm not that technically savvy so was glad that not only did Br My 1st visit to the Okeechobee Bllvd Subaru was pleasant and very informative. At 72, I'm not that technically savvy so was glad that not only did Brian, the Service manager, answer some of my tech questions but I was told I could take free classes (Alma) to learn about how to navigate the buttons and tabs on my 2018 Subaru More

9,000 mile service oil change and filter replacement I had an appointment to have my 2017 Subaru Forester for an oil change and filter replacement. I'm happy to report it was done by a highly skilled te I had an appointment to have my 2017 Subaru Forester for an oil change and filter replacement. I'm happy to report it was done by a highly skilled technician in a very timely manner. Thank You Sabaru More

Corey Livermore, my service advisor Corey was absolutely a professional in every way. He went above and beyond to make my service experience the best it cpuld possibly be. This guy knows Corey was absolutely a professional in every way. He went above and beyond to make my service experience the best it cpuld possibly be. This guy knows what he's doing and deserves a raise!!!!! More

Oil change and tire rotation Today's service was easy with no hassles. I got a ride to my office and back again to pick up my car. Bryan, the service writer made it seamless. Today's service was easy with no hassles. I got a ride to my office and back again to pick up my car. Bryan, the service writer made it seamless. More