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Schumacher Subaru of West Palm Beach - Service Center
West Palm Beach, FL
175 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
175 Reviews of Schumacher Subaru of West Palm Beach - Service Center
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November 20, 2024
I own two Subarus that I bought at Schumacher. My service advisor Mike Boden, is very knowledgeable and professional and treats his clients with respect and explains everything in detail. Five st My service advisor Mike Boden, is very knowledgeable and professional and treats his clients with respect and explains everything in detail. Five stars. More
by jdwconsulting
Employees Worked With
Mike Boden
November 16, 2024
Went in for my usual service which was carried out efficiently as usual. Two days before, my car had gone through an EF4 Tornado and it was filthy, I thought the dirt had embedded in the paint, but t efficiently as usual. Two days before, my car had gone through an EF4 Tornado and it was filthy, I thought the dirt had embedded in the paint, but the people who detailed my car (part of the service) had it looking like new. I really appreciate all the extra care that my car received. More
by Rosita
Employees Worked With
Justin
November 15, 2024
All efforts to receive a credit back from the dealership have failed. Communication among employees is severely lacking. They owe me 150 dollars credit. have failed. Communication among employees is severely lacking. They owe me 150 dollars credit. More
by clowenfels80
Employees Worked With
Boden, Michael
October 30, 2024
They sell used parts as new and refused to give prompt refunds. Management is a joke they tried to steal $1200 for me how to involve the police and my bank. refunds. Management is a joke they tried to steal $1200 for me how to involve the police and my bank. More
by mwhitmore2014
Employees Worked With
Tim jones
October 11, 2024
Brought my car in for service on the front brakes. Jonathan was my service advisor. Jonathan kept me in the loop with everything that was going on. Due to a recall issue, I was given a loaner car Jonathan was my service advisor. Jonathan kept me in the loop with everything that was going on. Due to a recall issue, I was given a loaner car. Thank you Jonathan and Schumacher Subaru for excellent service. More
by pcasado732
Employees Worked With
Jonathan in the Service Dept.
September 19, 2024
I was disappointed with the diagnosis fee charged to me for the calibration of the windshield / eye site system malfunctioning (3hrs labor charge) due to no fault of mine, despite my warranty still in effe for the calibration of the windshield / eye site system malfunctioning (3hrs labor charge) due to no fault of mine, despite my warranty still in effect til October 31. The windshield was replaced over a year ago and after a thousands miles. This will definitely affect my next purchase in the future, Manny, my service advisor, was very professional and understood my disappointment, but I had no choice in paying $825, no parts were needed for repairs. I would be happy to receive a partial credit to make this right. Thanks Robert More
by rleventoff
Employees Worked With
Manny
March 14, 2024
The service department is excellent: clean, competent, friendly, very knowledgeable. Our service rep is always very accommodating and well qualified. friendly, very knowledgeable. Our service rep is always very accommodating and well qualified. More
by johnfhayden
Employees Worked With
Arnaud - service rep
November 27, 2023
Customer service and everything else is outstanding. Every time I have taken my car for service I have had an outstanding experience. Thank you. Every time I have taken my car for service I have had an outstanding experience. Thank you. More
by soszar1
Employees Worked With
Mike Boden
November 09, 2023
I have only used Schumacher Subaru in West Palm Beach’s service department since moving to south Florida and find their prices fair, their service done professionally and accurately and their customer wait service department since moving to south Florida and find their prices fair, their service done professionally and accurately and their customer waiting area to be very comfortable. My current service advisor, Mike Boden, explains everything clearly, listens to my concerns and sees that I am clear on everything my car needs and am satisfied when each service is completed. More
by JM
Employees Worked With
Mike Boden
