Schumacher Subaru of West Palm Beach

great and prompt and friendly servicei would rather pay great and prompt and friendly service i would rather pay a little bit more if needed to come here than a cheaper place Rhonnie is my new service man great and prompt and friendly service i would rather pay a little bit more if needed to come here than a cheaper place Rhonnie is my new service manager and she is awesome at communicating (texts, phone, cell phone) and super efficient and friendly More

We purchased our Forester here and have had our service done here since, although it is a one-hour drive. Brian was a great team leader to deal with. He answered our questions, and was very accommodating i done here since, although it is a one-hour drive. Brian was a great team leader to deal with. He answered our questions, and was very accommodating in overseeing the completion of our service. He answered all our questions, plus noted what we may need in future service visits that was not needed at this time. More

Brian was very courteous and professional. He made my experience easy and was very efficient and knowledgeable. Other staff members were also great in their customer service. experience easy and was very efficient and knowledgeable. Other staff members were also great in their customer service. More

Do not buy a vehicle from Schumacher Auto group. My Wife Bought a 2015 Subaru and got a extended warranty from UDS Inc for Interior and Exterior protection. We filed a claim because there was Tree Sap Wife Bought a 2015 Subaru and got a extended warranty from UDS Inc for Interior and Exterior protection. We filed a claim because there was Tree Sap spots on the roof and the Hood.UDS rejected our claim because they said the Spot was not covered in the warranty. My wife appealed the claim but the claim was either erased or lost by a client Representative We called Schumachacher and was told to set a time for them to send out a independent appraiser to look at the Subaru . 2 weeks after the appraisal was done UDS REJECTED OUR claim saying IN OUR WARRANTY, which we never got. that we had 60 days from when we noticed the Tree Sap spots to file our claim which we did . The product we signed up , Is for 7 years. We have been dealing with this for 6 weeks with Cassie Montalvo without a resolution I have never seen a dealership that taped dance around a problem like this this dealership has. We bought 2 previous but never again .Schumacher is selling a product from a company that won't honor the warranty and they don't appear to want to resolve this problem. In their advertising Schumacher says come join the family . What a crock !!!!!!!!!!!!!! More

Very good, friendly service from Rafael! He was thorough in his explanations regarding further service my car needs. He connected my Bluetooth, and answered all my questions. in his explanations regarding further service my car needs. He connected my Bluetooth, and answered all my questions. More

Nice and professional staff, I told Rafael about my concerns, he listened and delivered. Didn’t take long. They checked out my subaru for other potential problems, there was nothing wrong so no pressur concerns, he listened and delivered. Didn’t take long. They checked out my subaru for other potential problems, there was nothing wrong so no pressure and no hassle, no sales pitch. Great service. More

Raphael was great. I came in with no appointment, a tire nearly flat soon to be flat. They took care of it right away and I was on my way. nearly flat soon to be flat. They took care of it right away and I was on my way. More

One of the worst decisions I have ever made was leasing my vehicle from Shumacher. Since the moment I drove away it has been nothing but a hassle, and in the year and a half I have had my lease, the servic my vehicle from Shumacher. Since the moment I drove away it has been nothing but a hassle, and in the year and a half I have had my lease, the service has gotten worse and NO ONE seems to be able to help me. I purchased a service plan, but it seems the information was "entered incorrectly" so now, every time I go to get what is supposed to be a prepaid oil change, I get charged and have to spend the next 30-45 minutes sorting it out. I have had to wait for over 4 months for a RECALL for an oil pump to be replaced. And NOW I am just finding out that they never submitted the correct paperwork for my trade/ new lease. I am unable to renew my registration for my lease with the DMV because it is showing that I still own the vehicle I traded and does not list the new one. I have talked to numerous people, and no one seems to be able -or willing- to help me sort any of these problems out. I will be looking to trade my lease with another dealership as soon as possible JUST so I never have to set foot in a Schumacher dealership again. More

Appreciated the Excellent service and follow up . Vehicle returned ahead of schedule. Safety precautions in place and I felt safe during service . I love Subaru !! Rhonnie C gets a 5 returned ahead of schedule. Safety precautions in place and I felt safe during service . I love Subaru !! Rhonnie C gets a 5 More

Great Service! I have had my Subaru Foresters serviced at Schumacher Subaru since I moved to Florida. Brian Rodrigues has always taken great care of my cars and me. I have had my Subaru Foresters serviced at Schumacher Subaru since I moved to Florida. Brian Rodrigues has always taken great care of my cars and me. I have recommended Schumacher’s in West Palm Beach to family and friends for purchases and service. Everyone has been pleases. Service is top-notch! More