Schumacher Subaru of West Palm Beach

Adam was very friendly; responded to my email and text questions very quickly and did everything he could to make the experience a good one. Andre was also very friendly and when a mistake was noticed on questions very quickly and did everything he could to make the experience a good one. Andre was also very friendly and when a mistake was noticed on the lease deal, he showed great integrity and did the right thing to ensure I was a satisfied customer. More

I own two Subarus that I bought at Schumacher. My service advisor Mike Boden, is very knowledgeable and professional and treats his clients with respect and explains everything in detail. Five st My service advisor Mike Boden, is very knowledgeable and professional and treats his clients with respect and explains everything in detail. Five stars. More

Update:VP of Sales called and offered us the car for 37. 5k if we take the reviews down. NOT HAPPENING. That is still 4.7k higher than our agreement! What a ridiculous offer! Honor your original terms if you 5k if we take the reviews down. NOT HAPPENING. That is still 4.7k higher than our agreement! What a ridiculous offer! Honor your original terms if you want these bad reviews to disappear!Worst experience ever. We leased 2023 Subaru Outback 2 years ago and went to buy it out a few days ago. Lucas and financial person are either extremely incompetent or are straight up liars. Either way neither should be employed by Subaru. We were originally quoted 35k to buy the Subaru. While processing payment, the price dropped to $32.8k. We were thrilled. We signed the paperwork and SHOOK HANDS. 2 days later, Subaru calls and tells us the buyout price is 39k and they will not sell it to us for agreed upon price of $32.8k due to their error. This is BAD BUSINESS. STAY FAR AWAY. I took money from my 401k to buy out my lease and Subaru lying to me is now negatively impacting my overall financial health because Subaru gave me bad information that I even signed and agreed to of $32.8k. It should be criminal that a dealership is allowed to waste our time and renegotiate. You will never get our business again, and I will share our experience far and wide, be sure of it. More

Went in for my usual service which was carried out efficiently as usual. Two days before, my car had gone through an EF4 Tornado and it was filthy, I thought the dirt had embedded in the paint, but t efficiently as usual. Two days before, my car had gone through an EF4 Tornado and it was filthy, I thought the dirt had embedded in the paint, but the people who detailed my car (part of the service) had it looking like new. I really appreciate all the extra care that my car received. More

All efforts to receive a credit back from the dealership have failed. Communication among employees is severely lacking. They owe me 150 dollars credit. have failed. Communication among employees is severely lacking. They owe me 150 dollars credit. More

They sell used parts as new and refused to give prompt refunds. Management is a joke they tried to steal $1200 for me how to involve the police and my bank. refunds. Management is a joke they tried to steal $1200 for me how to involve the police and my bank. More

Brought my car in for service on the front brakes. Jonathan was my service advisor. Jonathan kept me in the loop with everything that was going on. Due to a recall issue, I was given a loaner car Jonathan was my service advisor. Jonathan kept me in the loop with everything that was going on. Due to a recall issue, I was given a loaner car. Thank you Jonathan and Schumacher Subaru for excellent service. More

Ernest and sales team were available to answer questions and concerns. Would recommend Schumacher to friends and family and concerns. Would recommend Schumacher to friends and family More

I was disappointed with the diagnosis fee charged to me for the calibration of the windshield / eye site system malfunctioning (3hrs labor charge) due to no fault of mine, despite my warranty still in effe for the calibration of the windshield / eye site system malfunctioning (3hrs labor charge) due to no fault of mine, despite my warranty still in effect til October 31. The windshield was replaced over a year ago and after a thousands miles. This will definitely affect my next purchase in the future, Manny, my service advisor, was very professional and understood my disappointment, but I had no choice in paying $825, no parts were needed for repairs. I would be happy to receive a partial credit to make this right. Thanks Robert More