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Schumacher Subaru of West Palm Beach

West Palm Beach, FL

4.7
432 Reviews
Welcome to Schumacher Subaru of West Palm Beach, where our passion for Subaru and dedication to our customers sets us apart. Located in the heart of West Palm Beach, we proudly serve Subaru enthusiasts across South Florida, offering a vast selection of new and certified pre-owned Subaru vehicles. Our mission is to make your car-buying journey smooth, enjoyable, and tailored to your needs. At Schumacher Subaru of West Palm Beach, customer satisfaction is at the core of everything we do. Our knowledgeable sales team, finance experts, and certified service technicians work together to provide a seamless experience—from finding the perfect Subaru model to securing the best financing options. Whether you're exploring the versatile Outback, the sporty Crosstrek, or Subaru’s electric vehicle future, we are here to assist you every step of the way. We are honored to serve West Palm Beach and the surrounding areas, including Wellington, Palm Beach Gardens, Royal Palm Beach, Loxahatchee, and more. When you visit Schumacher Subaru of West Palm Beach, you become part of our Subaru family, experiencing firsthand our commitment to Subaru’s 'Love Promise.' Experience the Schumacher difference at West Palm Beach—your premier destination for Subaru sales, service, and a dealership that genuinely cares.
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3031 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 432 reviews

November 20, 2024

Adam was very friendly; responded to my email and text questions very quickly and did everything he could to make the experience a good one. Andre was also very friendly and when a mistake was noticed on More

by Jeff L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Andre Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stasinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I own two Subarus that I bought at Schumacher. My service advisor Mike Boden, is very knowledgeable and professional and treats his clients with respect and explains everything in detail. Five st More

by jdwconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Boden
November 18, 2024

Update:VP of Sales called and offered us the car for 37. 5k if we take the reviews down. NOT HAPPENING. That is still 4.7k higher than our agreement! What a ridiculous offer! Honor your original terms if you More

by paul_crutchfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tomasz Matusiak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Andre Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Green
Nov 18, 2024 -

Schumacher Subaru of West Palm Beach responded

Dear Mr. Crutchfield, Thank you for sharing your concerns. We understand how frustrating this experience has been for you, and we sincerely regret that we were unable to meet your expectations during this process. Our goal is to always provide accurate information and exceptional service to our customers, and we recognize that an error occurred in this case. While we’ve attempted to resolve this matter to the best of our ability, we understand that our efforts may not align with your expectations. We value your feedback and will take it into consideration as we work to improve our processes and prevent similar situations in the future. We respect your decision and sincerely wish you the best moving forward.

Nov 18, 2024 -

paul_crutchfield responded

Adam and friends, you provide this disingenuous response after threatening my wife calling my reviews slander. You can type whatever you want sounding professional on this site, but we both know you bullied my wife. You chose profit over doing the right thing. You are a bad business. People deserve honest information about local business experiences. Our experience also included you telling us to take down this review. There is nothing slanderous about anything I shared. You just don't want transparency. Maybe if you were a good business, you wouldn't mind transparency.

Nov 18, 2024 -

Schumacher Subaru of West Palm Beach responded

Dear Paul, Thank you for your feedback. At Schumacher Subaru, we are committed to professionalism and transparency in all our interactions. We regret that your experience has led to this level of dissatisfaction. While we understand your concerns, we firmly stand by the actions we took and the principles that guide our business. We respect your right to share your experience and wish you the best moving forward.

November 16, 2024

Went in for my usual service which was carried out efficiently as usual. Two days before, my car had gone through an EF4 Tornado and it was filthy, I thought the dirt had embedded in the paint, but t More

by Rosita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
November 15, 2024

All efforts to receive a credit back from the dealership have failed. Communication among employees is severely lacking. They owe me 150 dollars credit. More

by clowenfels80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Boden, Michael
Nov 15, 2024 -

Schumacher Subaru of West Palm Beach responded

We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we would like to discuss this. Please reach out to our Customer Experience team at 561 253 6733.

October 30, 2024

They sell used parts as new and refused to give prompt refunds. Management is a joke they tried to steal $1200 for me how to involve the police and my bank. More

by mwhitmore2014
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim jones
Oct 31, 2024 -

Schumacher Subaru of West Palm Beach responded

Monica, thank you for leaving your comments. We have spoken and the credit has been applied to your card. Sorry for any inconvenience this may have caused.

October 11, 2024

Brought my car in for service on the front brakes. Jonathan was my service advisor. Jonathan kept me in the loop with everything that was going on. Due to a recall issue, I was given a loaner car More

by pcasado732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in the Service Dept.
Oct 16, 2024 -

Schumacher Subaru of West Palm Beach responded

Thank you for taking the time to offer your great 5-star rating and review. We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

September 20, 2024

Ernest and sales team were available to answer questions and concerns. Would recommend Schumacher to friends and family More

by sts48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomasz Matusiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Andre Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest
Sep 26, 2024 -

Schumacher Subaru of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

September 19, 2024

I was disappointed with the diagnosis fee charged to me for the calibration of the windshield / eye site system malfunctioning (3hrs labor charge) due to no fault of mine, despite my warranty still in effe More

by rleventoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 20, 2024 -

Schumacher Subaru of West Palm Beach responded

Thank you for your feedback. We are sorry that your experience at Subaru of West Palm Beach didn't quite match your expectations.

August 28, 2024

Wonderful experience, in and out in an hour. Diego Solano was amazing, no pressure, no hassle, smooth process. Ariel Suarez in finance was just as easy to work with. Easiest car buying experienc More

by CHRIS B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomasz Matusiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Suarez, Diego Solano
Sep 11, 2024 -

Schumacher Subaru of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

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