Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

Didn't do the recall and lied about it Brought my charger in to perform the recall and an oil change. Took over an hour! In the end recall not performed and service advisor swore the new pa Brought my charger in to perform the recall and an oil change. Took over an hour! In the end recall not performed and service advisor swore the new parts were in the car. He lies. More

REMARKABLE / EXCEPTIONAL SERVICE My perception on service departments throughout the years have been substandard. However; Schumacher of Delray has defied all odds!! When I brought My perception on service departments throughout the years have been substandard. However; Schumacher of Delray has defied all odds!! When I brought my vehicle in for servicing, my assigned service provider was currently assisting another customer. As I waited from him to finish up with that client a gentleman by the name of George, another service provider, greeted me. George had advised that he would take care of me from that point forward so I did not have to wait! Long story short there was also an issue with my computer system in my Jeep. **George went above and beyond his duties to accommodate all my needs. My Jeep is less than a year old and in my opinion should not have had any reason to be in the shop other than for its regular scheduled maintenance. However; opposed to making my experience inconvenient and irritating, George made light of the situation. With all this being said OVERALL GREAT EXPERIENCE!! More

Service is #1 priority Tito Hernandez helped me keep my new jeep wrangler in top condition! His service is top notch! if you ever need anything in the service department, he Tito Hernandez helped me keep my new jeep wrangler in top condition! His service is top notch! if you ever need anything in the service department, he's your go to guy! Trustworthy and efficient. Great service! More

Great service! Tito Hernandez in the service department is the best! Very attentive to his customers . Thoroughly explains vehicle concerns...time frame and cost of Tito Hernandez in the service department is the best! Very attentive to his customers . Thoroughly explains vehicle concerns...time frame and cost of repair/s. Highly knowledgeable in his field. Thx! More

Service advisor Rick was great!!! Service advisor Rick was awesome! I love Schumacher and Rick. They come highly recommended by me! They always take great care of me. My next purchase Service advisor Rick was awesome! I love Schumacher and Rick. They come highly recommended by me! They always take great care of me. My next purchase will be here! More

Ricardo Quinones is awesome!!!!! Delray Schumacher's Ricardo Quinones is awesome! He makes car service so easy! I appreciate his expertise, kindness, honesty and friendly personalit Delray Schumacher's Ricardo Quinones is awesome! He makes car service so easy! I appreciate his expertise, kindness, honesty and friendly personality. He takes great pride in his job and his customer service is outstanding!! It is always a pleasure doing business with Ric!! I highly recommend Ricardo Quinones at Delray Schumacher for all of your service needs!!!! More

Very Good I was greeted on arrival and directed straight to Cindy,the service adviser. She gave me advice and an immediate estimate (which was accurate) and the I was greeted on arrival and directed straight to Cindy,the service adviser. She gave me advice and an immediate estimate (which was accurate) and then escorted me to the lounge. She came for me when the service was complete, went through what was done, answered any questions and suggested when to return for the next service More

Good Service Department The service I received was quick and convenient. Cindy was a pleasure to deal with. I would definitely use them again for my service. Good job. The service I received was quick and convenient. Cindy was a pleasure to deal with. I would definitely use them again for my service. Good job. More

Fast Reliable and Great service! Came in on a Saturday morning desperately needing an oil change. Being I was in the area and not able to get to my selling dealership I stopped by for Came in on a Saturday morning desperately needing an oil change. Being I was in the area and not able to get to my selling dealership I stopped by for an oil change and to check my tires. Service Advisor Tito Hernandez took great care to address my concerns and got all done in a timely and efficient manner. I will definately come back for services and see Tito. Glad to have brought my car in and have great service! More

Schumacher Chrysler/Jeep Agency Delray FL. Frank Santilli in the Service Dept is very professional, knowledgeable, courteous and friendly. We have been working together for a lot of years now a Frank Santilli in the Service Dept is very professional, knowledgeable, courteous and friendly. We have been working together for a lot of years now and I have not had any trouble with service matters in either of 2 Chryslers or the current Jeep that we have while working with Frank. More