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Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

Delray Beach, FL

4.7
228 Reviews

228 Reviews of Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

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August 14, 2018

Outstanding Vehicle Service I brought my 2015 Chrysler in to the Schumacher Delray Auto Dealer for an oil and filter change, and the work was done in less then 1/2 hour, includin More

by Customer 4897
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Billock
Sep 12, 2018 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department with Cindy, who is truly an asset to our team! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

July 09, 2018

Dave the Service SuperStar!***** There was a "software update" on my new leased Jeep. Dave (and Craig-Salesman) helped me get it in within a day. They greeted me as I pulled in, had e More

by Lizzy #JeepLife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 12, 2018 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Lizzie, thank you for taking the time to provide this excellent review. I am glad that you had a super delightful experience with everyone in the service department! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

June 17, 2018

terrible I my experience at the dealership was one to forget. My phone calls was never returned, I had to drive to the dealership in multiples occasion to get More

by john511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Servive Adviser: Charles Termini, date of service of service 05/21/2018, Christopher Day
Sep 12, 2018 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

John, thank you for taking the time to offer your input. We appreciate you. The situation you describe does not align with our customer service goals here at Schumacher Auto and I certainly apologize if that was your experience. If you would like to come in, I would be happy to assist in making sure you get the best care possible. Please reach out to me directly. Cortnie Aponte, Customer Expierience Representative 561-656-5003

June 14, 2018

Service Star! Thank you very much Christina (Service) and Craig for helping me today to expedite my Seal Treatment to my new Jeep. Christina was literally running t More

by Lizzy #JeepLife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina , Craig Sabarese
Sep 12, 2018 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

June 05, 2018

Great customer service Schumacher Chrysler was able to accommodated me .I have a very tight schedules .They were very helpful .After the service my car was clean and wax by More

by clif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 12, 2018 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Clif, thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

May 17, 2018

Service with a smile Greeted warmly and professionally by Vicki. Service by Frank was excellent he went over everything to ensure my vehicle was properly serviced and I More

by Jerimiah jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Santilli, Vicki
Sep 12, 2018 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Jerimiah, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with the service department! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

May 13, 2018

Exceptional customer service This is my 4th jeep and I can honestly say that Schumacher Jeep is by far the best experience I have had so far. They offer the highest level of custo More

by BrittanyW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie and the wonderful ladies in the service dept when you check out
Sep 12, 2018 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Brittany, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience at Schumacher Automotive! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

May 03, 2018

Prompt service and outstanding attention! My Service Advisor, Frank Santilli was knowledgeable, attentive and made me feel welcome. The problem was identified and corrected during this servic More

by Lewia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Santilli, Jr.
Sep 12, 2018 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Bruce, thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department, which is what we strive for! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

April 26, 2018

Great customer service from Geo!! He kept me up to date through out the complete process, I would highly recommend him to anyone looking for a great service person and they are hard to More

by johnny99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service employee, Geo.
Sep 12, 2018 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for your positive review Johnny, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

February 15, 2018

Excellent service for my two Mercury Grand Marquis cars. My Service Advisor DAVE ADAMS is totally excellent. DAVE ADAMS is courteous, very intelligent and knows every aspect of Lincoln and Mercury cars. More

by STUART123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVE ADAMS
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