Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center
Delray Beach, FL
228 Reviews of Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center
I schedule an appointment because I had a check engine light on. I brought it in for service and they did not address the check engine light but did a California recall on my jeep so I had to reschedule a light on. I brought it in for service and they did not address the check engine light but did a California recall on my jeep so I had to reschedule appointment two weeks later featuring I was doing damage to my vehicle with a check engine light on brought it in again for service and was told they were too busy to deal with it. I then went to Apex Auto and he took care of me immediately and repair the car within one day perhaps Mr. Schumacher you need to address your service department in Delray More
The service department was excellent! They had me in and out without any problems. They were friendly and helpful as well. I would return for my next service out without any problems. They were friendly and helpful as well. I would return for my next service More
Must say that Service Advisor Kevin McGlynn was exceptionally good and thorough in handling my somewhat intricate request and got my 2010 Dodge Challenger properly fixed. Must say that he returned exceptionally good and thorough in handling my somewhat intricate request and got my 2010 Dodge Challenger properly fixed. Must say that he returned my trust in dealership work! More
I dropped my car off on a Saturday for an oil change and tire rotation using the mopar app, I did the mobile check in so I didn't have to wait. I got a call an hour later about what recommendations they had tire rotation using the mopar app, I did the mobile check in so I didn't have to wait. I got a call an hour later about what recommendations they had for my car, I splurged on a new pair of wipers and an alignment. They sent me a digital invoice where I could see the total and pay for it before I picked up my vehicle. So convenient, simple and, efficient, I will definitely be back. More
Very fast and courteous service. Scheduled for a recall, had me scheduled for an appointment quickly, went to Schumacher in Delray first thing on the morning of appointment, very pleasant and helpful staff. had me scheduled for an appointment quickly, went to Schumacher in Delray first thing on the morning of appointment, very pleasant and helpful staff. Cindy Billock, my service advisor, answered my questions quickly and professionally, even did a quick checked on my truck with other issues to see if still under warranty! She was very helpful and knowledgeable. Feeling comfortable I went to breakfast next door, came back and waited in comfortable lounge area, then when done just signed paper...no charge , of course, a recall, then got in my truck and went home and had a wonderful day! More
This was my first visit to a Jeep dealer for a scheduled service with my 2020 Wrangler Unlimited Sahara in Florida. I just moved to Delray Beach and had some concern regarding how the service experience wo service with my 2020 Wrangler Unlimited Sahara in Florida. I just moved to Delray Beach and had some concern regarding how the service experience would go where I may be viewed as a northern invader who did not purchase his vehicle new at this dealership. I was treated like a fellow American with a Jeep. Very pleasant experience! Carmelo was my service manager and he was awesome. Really nice guy who told me what was going to be performed and how long it would take and he was right on the money! Very professional, kind and courteous experience. I look forward to trading in my lease asap and getting a new one at Schumacher! More
Excellent service, excellent and courteous staff the car came back cleaner than when it was dropped off, the communication was perfect and the facility was clean and comfortable! came back cleaner than when it was dropped off, the communication was perfect and the facility was clean and comfortable! More
Carmelo has a great attitude, proactive, willing to help. And goes above and beyond. I had made a mistake on the appt date and but he made sure I wasn’t going to waste my day for going there without an appoi And goes above and beyond. I had made a mistake on the appt date and but he made sure I wasn’t going to waste my day for going there without an appointment and did it with a fun happy attitude. More
Chris took care of my issues from the start. It took a while to get the parts needed but Chris kept me informed and even assisted in getting me to Enterprise to rent a car. Highly recommend this dealersh while to get the parts needed but Chris kept me informed and even assisted in getting me to Enterprise to rent a car. Highly recommend this dealership! More