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Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

Delray Beach, FL

4.7
228 Reviews

228 Reviews of Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

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September 21, 2021

Had a good experience. Wait time was reasonable. They just forgot to run the truck through the wash. More

by john.dion
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Settles
Sep 21, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

September 18, 2021

I schedule an appointment because I had a check engine light on. I brought it in for service and they did not address the check engine light but did a California recall on my jeep so I had to reschedule a More

by Rk lake worth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
2 different service writers
Sep 21, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

RK, thank you for sharing your experience at the dealership, we are sorry to hear that our standard was not met during your interaction with us. We can’t fix the past, but you have my personal commitment to improving the way our staff serves every customer going forward. thank you for your comments, Schumacher Auto.

September 08, 2021

The service department was excellent! They had me in and out without any problems. They were friendly and helpful as well. I would return for my next service More

by Fonta122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Sep 10, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Hi,Fonta122. Thank you very much for your rating! We are glad you had a pleasant experience.

Sep 10, 2021 -

Fonta122 responded

You're welcome

August 09, 2021

Must say that Service Advisor Kevin McGlynn was exceptionally good and thorough in handling my somewhat intricate request and got my 2010 Dodge Challenger properly fixed. Must say that he returned More

by GMussenden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McGlynn [Service Advisor]
Aug 10, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Hi G. Mussenden. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

August 05, 2021

I dropped my car off on a Saturday for an oil change and tire rotation using the mopar app, I did the mobile check in so I didn't have to wait. I got a call an hour later about what recommendations they had More

by caschu22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 06, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

July 28, 2021

Very fast and courteous service. Scheduled for a recall, had me scheduled for an appointment quickly, went to Schumacher in Delray first thing on the morning of appointment, very pleasant and helpful staff. More

by AKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Billock
Jul 28, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Hi AKM. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

July 14, 2021

This was my first visit to a Jeep dealer for a scheduled service with my 2020 Wrangler Unlimited Sahara in Florida. I just moved to Delray Beach and had some concern regarding how the service experience wo More

by Jeep - USA!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmelo
Jul 14, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

May 17, 2021

Excellent service, excellent and courteous staff the car came back cleaner than when it was dropped off, the communication was perfect and the facility was clean and comfortable! More

by Wdigia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Billock
May 17, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you very much for your rating! We are glad you had a pleasant experience.

May 07, 2021

Carmelo has a great attitude, proactive, willing to help. And goes above and beyond. I had made a mistake on the appt date and but he made sure I wasn’t going to waste my day for going there without an appoi More

by Alf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmelo Nieves
May 07, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you so much for your kind words Alf. We really appreciate you taking the time out to share your experience with us.

March 22, 2021

Chris took care of my issues from the start. It took a while to get the parts needed but Chris kept me informed and even assisted in getting me to Enterprise to rent a car. Highly recommend this dealersh More

by joanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service not sure of last name
Mar 22, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you so much for your kind words, Joanie. We really appreciate you taking the time out to share your experience with us. Cheers, Schumacher

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