353 Reviews of Schumacher Chevrolet - Service Center
Service experience Nick Jensen... first class. Best customer service. Very easy to get in contact with. Great communicator. Explained bill and service well. Also have r Nick Jensen... first class. Best customer service. Very easy to get in contact with. Great communicator. Explained bill and service well. Also have reasonable options! More
Nick Jensen is the Best I brought my Wife's Tahoe in for Oil change and service. Nick did the write up and said he would call me when the car was done, He estimated about 1 I brought my Wife's Tahoe in for Oil change and service. Nick did the write up and said he would call me when the car was done, He estimated about 1 hour. Sure enough about 1 hour later I received a call that all was finished and car was ready for pickup, Great guy very polite does what he says he will. I will be back. Thanks Nick. More
Oil change and rotate tires Excellent service, friendly staff and pleasant relaxing environment. The oil change was performed in a reasonable time and when they brought my car ba Excellent service, friendly staff and pleasant relaxing environment. The oil change was performed in a reasonable time and when they brought my car back they had also washed the outside. More
Great experience as always. It was just routine service but always, my Service Advisor gave me an on target estimate of the time it would take! Couldn't be happier. It was just routine service but always, my Service Advisor gave me an on target estimate of the time it would take! Couldn't be happier. More
Repair Service Repairs were made in a sufficient time and they even gave me a loaner vehicle to drive for the day. Service manager was top notch and very nice. My on Repairs were made in a sufficient time and they even gave me a loaner vehicle to drive for the day. Service manager was top notch and very nice. My only concern is the drive train may be compromised because of a common failure in the fuel pump on my GM vehicle and my drive train warranty is almost up. If any damage was done, it won't surface before the warranty is up. Fuel pump was leaking gas into the crankcase. Fuel breaks down oil and in turn, cause parts to wear prematurely. Very dissapointed that GM will not warranty the fuel pump with this known issue or will they cover the damage that it may have caused. More
No hassle service Got in early and got out close to time promised. Was a little over on time expected and was given acard for free oil change. Thanks Nick Got in early and got out close to time promised. Was a little over on time expected and was given acard for free oil change. Thanks Nick More
Quick, timely, nice, professional Nick was so pleasant to work with. As a client he made me feel comfortable and made sure that my vehicle would be done correctly and efficiently. In m Nick was so pleasant to work with. As a client he made me feel comfortable and made sure that my vehicle would be done correctly and efficiently. In most dealerships you feel like a number but Nick truly made me feel like a member of the Schumacher family. Thanks Nick! More
The service was impeccable This is the third time I come to your dealership for service. Each time the service has been to my complete satisfaction. Jay was prompt with my need This is the third time I come to your dealership for service. Each time the service has been to my complete satisfaction. Jay was prompt with my need and I have been very happy with the service More
Best service Always have great results at Schumacher Service Dept every time I come. Treated like they care about me and my truck. I’ve had Tom Backman as my ser Always have great results at Schumacher Service Dept every time I come. Treated like they care about me and my truck. I’ve had Tom Backman as my service associate several times and very good and knowledgeable More
Great service and follow through Jesse and staff were great. Brought vehicle in for transmission problem. Jesse got me in quickly and the mechanics were able to diagnose my problem. H Jesse and staff were great. Brought vehicle in for transmission problem. Jesse got me in quickly and the mechanics were able to diagnose my problem. Helped me tremendously. Thank you More