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Schumacher Chevrolet of Denville - Service Center

Denville, NJ

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33 Reviews

33 Reviews of Schumacher Chevrolet of Denville - Service Center

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April 15, 2014

bad customer service I went in to get my truck fixed and they wouldn't fix it because I signed a paper that said as is but I also signed a paper a lemon law paper if you f More

by debbie66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 15, 2014 -

Schumacher Chevrolet of Denville responded

Dear Valued Customer, This review is very upsetting to our dealership, the vehicle in question was a 2007 Chevy Tahoe with over 123,000 miles on it being sold AS IS from our family owned dealership. It was made very clear that the vehicle was being sold as is and you signed the paperwork that states the AS IS sale. There were no warranties expressed or implied.

February 25, 2014

Updated review..... Gary Capone has gone above and beyond for our service visit. After unsatisfied with our first attempt Gary took control and made sure our vehicle was repaired properly and was even More

by signguy1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Capone
February 18, 2014

Excellent customer care @ Gearhart .....Mr Andrew Garcia was very professional with the communication and availability on a part (strut bar) I wanted for my Camaro. The cost was very reasonable, I am very More

by JohnVRed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Garcia
May 14, 2013

After a long winter in NJ my Camaro needed a new windshield due to a rock cracking it. Andrew Garcia was able to assist me in ordering a new one and having it installed during my leisure. I droppe More

by Interlux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 07, 2013

Andy is great, when there's a problem with your car he gets it check it out and explains everything to you do it can be understood. Repairs are done right and at a fair price, everyone is super friendl More

by izachsteven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 17, 2013

My son has had some issues with his 2007 Impala ss since we bought the car back in september of 2012 but the service department has gone above and beyond what most dealerships would have done and the issues More

by stin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Keller
February 15, 2013

to start off with i would like to tell you that i bought my first car at gearhart checrolet in 1971..since then i have bought or leased chevy station wagons. impalas. chevelle,and my last 5 cars have been More

by thmac
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : bernie fearon mary keller. joe and gary service deptment
February 07, 2013

Got a 2007 Impala SS for my son back in september 2012 since then car has been great but had an issue with the power steering leaking called mary keller brought it right down ordered a part next day all s More

by stin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Keller
January 21, 2013

At about 40,000 miles my 2009 Chevy Silverado's transmission went. Luckily it was under warranty so I brought it back to Gearhart Chevy. I informed Gary in the service department that I would nee More

by HML
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gary
September 18, 2012

I came in for an oil change and left with a car ... I was given very good advise from Gary in the service dept as to why i should trade my 07 impala LT for an 07 impala LTZ,,and if it were not for Walter I More

by tzweig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Capone, Mary Keller,Bernie, Marc Weber