Schumacher Chevrolet of Denville - Service Center

Worst service people, don't know what they are doing. ..and charged me over $800 of work that never fixed the problem...Eventhough the guaranteed what they did was the problem. Now, they want me to spe ..and charged me over $800 of work that never fixed the problem...Eventhough the guaranteed what they did was the problem. Now, they want me to spend another $800 to fix something else. Never again go there....when it was Gearhart Chevy it was the best More

Better plan ahead if getting serviced Made an appointment to have my oil changed at 12:30. They didn’t bring my car in to get serviced until an hour later. Don’t bother making an appointme Made an appointment to have my oil changed at 12:30. They didn’t bring my car in to get serviced until an hour later. Don’t bother making an appointment, they don’t care. And better plan to be there for a couple hours cause they take their time with everything More

Worst service department Brought my car in AT LEAST 7 times for a reoccurring issue with my engine light. Every time they said it was something different and every single time Brought my car in AT LEAST 7 times for a reoccurring issue with my engine light. Every time they said it was something different and every single time within driving not even two minutes off the lot, the light came back on. Doesn’t seem like they test drive the cars after at all considering the light has come back on literally every time before being even a mile away from the dealership. They hassle you to bring the loaner car before even making sure your vehicle is fixed. Gary was nice but the service team and techs need to do a better job. More

lemon law disaster Filed lemon law claim on my 2016 Chevy Silverado after months of trying to correct defects under warranty was told today to remove my truck from their Filed lemon law claim on my 2016 Chevy Silverado after months of trying to correct defects under warranty was told today to remove my truck from their property by top management. Loaner car was no longer being paid by GM Truck has been in shop all summer. Worst customer service ever from GM and now from dealership. The last 5 car payments made with vehicle in shop does Mrs Schumaker care lets see More

Very friendly Very helpful and friendly dealership. Everyone was so nice. Work was done quickly and the service area was very comfortable I highly recommend any se Very helpful and friendly dealership. Everyone was so nice. Work was done quickly and the service area was very comfortable I highly recommend any service or sales More

Horrible service!!! Bernie Fearon is the rudest most pompous xxx I have ever met. I would like to launch a formal complaint. He left me in the dark, tricked me into payin Bernie Fearon is the rudest most pompous xxx I have ever met. I would like to launch a formal complaint. He left me in the dark, tricked me into paying for a loaner car without telling me I would be charged until I came to pick up my vehicle after 2 weeks and says he's doing me a favor!! Unethical, mean, unsympathetic person. Could not afford Christmas gifts because of this man. Bernie. Was unwilling to speak to my insurance claims adjuster. Was rude and a wise guy, unprofessional on the phone and in person. I believe to be entitled to gas money which he made me pay for personally and not my insurance company who should pay it and money back for deliberately keeping me in the dark on the loaner which was supposed to be courtesy and then tells me I owe money for the loaner at pick up time, after 2 weeks. I will be filing a lawsuit!! More