Schumacher Chevrolet of Clifton

I contacted this dealership because I was looking for a specific vehicle. I used to buy from another dealer and was talking to them when the salesperson accidentally mentioned that Crane Chevrolet had the specific vehicle. I used to buy from another dealer and was talking to them when the salesperson accidentally mentioned that Crane Chevrolet had the vehicle I was looking for. So I went on their site and found the internet managers name. He was very friendly and helpful. I explained that I had credit issues and he said stop in and let's see how we can help you. No high pressure pitch at all! When I got there he showed me the truck and several others that were similar and I picked the one I wanted. We went and worked out the price and that I was happy with and then we discussed my credit situation. The other dealer wanted to get my credit info right away to see how much they could make off of me! Mark introduced me to the Business Manager Joe and a short time later I was driving home in my new Colorado a very happy man. When I got home I had a couple of questions so I called Mark the next day. he answerd my questions and suggested I stop back in to go over some more of my questions in person so I could see exactly what he was talking about. He even got the service director Luke out to go over something he wasn't 100% sure about. I like that he went the extra step to make sure I was getting my questions answered correctly. I will recommend them to everyone! More

I recently purchased a 2011 Chevy Silverado Z71 and the dealership lost me after my first service appointment. Not only were they incompetent at following simple instructions, they were lead by a General dealership lost me after my first service appointment. Not only were they incompetent at following simple instructions, they were lead by a General Manager “TOM” that made sure I will not spend another dollar at his dealership, all over a $100 part that his service department made a mistake on. My truck came with a contractor package that the dealer installed only for the bed rail protectors to fall off two weeks later. I had contacted the dealership and informed them about the faulty bed rail protectors, and I was informed that it must have been the wax coating on the vehicle that caused the sticky tape not to stay on. I scheduled an appointment to have the bed rail protectors replaced and informed the service representative “Dennis” to contact me when they were going to work on the truck, in order for me to tell them where to notch the bed rail protectors, around the light bar that had been installed. I waited until 4pm and didn’t receive a call so I drove to the dealership to find two technicians working on my bed rail protectors. One side had been cut so badly that we decided not to use and the other side we cut and placed on while I was there. I was told they would order a new one and reschedule to have it replaced. I stopped by 6(six) days later and found out they had 4 pairs of bed protectors in stock however the general manager “TOM” would not replace them. I do not understand, how I ask for them to contact me before they work on my truck and they fail to call me. The part was ruined and was not used on my vehicle; however the dealership would not replace it. This dealership has seen the last of my money and if you want to be taken for a ride like I did, I would seriously reconsider your dealer options. More

I went to this dealer to test drive a Chevy Camaro to make my mind before purchasing a new car. I also went to test drive Ford Mustang and Dodge Challenger as well, both gave me their cars and I was able make my mind before purchasing a new car. I also went to test drive Ford Mustang and Dodge Challenger as well, both gave me their cars and I was able to test drive. The guy in the Chevy dealer told me that Camaro is a hot car and I cannot test drive it. I could only test drive it in the parking lot, which is funny, that is a muscle car, I couldn't even put it to second gear in the lot. He told me that it is their managers rule that no test drives for Camaro were allowed. I told him that I wanted to speak with their manager, but he told me that he was not there. (I was pretty sure that he was.) I left him my phone number asking to give it his manager to call me, no one called (one month passed.) The sales person I talked with also did not know anything about the card, did not give me any information. He looked he was very tired and did not want to do anything but just sit and wait for the hours to pass. More

I have purchased many vehicles from Crane Chevrolet. I have found it to be very competitive and honest. I have always been treated in a professional manner. My service experience has been extraordinary. E have found it to be very competitive and honest. I have always been treated in a professional manner. My service experience has been extraordinary. Everyone i have encountered has been extremely friendly and helpful. I would strongly recommend this dealership to everyone. More

It's always tought trying to find someone that you can trust to service your vehicle with. So many places will reccomend too much service, some places don't have qualified technicians working on your veh trust to service your vehicle with. So many places will reccomend too much service, some places don't have qualified technicians working on your vehicle. Since your only real contact after the sale is service having a service writer that knows his stuff and is trustworthy is a must in my opinion. I'm so glad that I found Keith at Crane so my truck can get the right service at the right times. I'll always service my truck at Crane. More

STAY AWAY.. STAY FAR AWAY from this dealership. After signing a contract and leaving a 2 grand deposit on a SUV,theday we went to pick up our vehicle we were told by the SErvice Manager that the SUV was signing a contract and leaving a 2 grand deposit on a SUV,theday we went to pick up our vehicle we were told by the SErvice Manager that the SUV was sold to someone else.. when we went to the dealership in person, the manager had mastered the art of BEEBADA BEEBAADA BOO and then tried to intimidate us as to a whole other BS excuse for the vehicle not being there. Rude, Shabby dressers, unprofessional and all around dead beats. So very happy to have an attorney already working on this one. More

Albert is a great guy. Very nicely mannered and was a great overall experience. I will definately buy my next car from him. great overall experience. I will definately buy my next car from him. More