Schumacher Chevrolet of Clifton

Terrible experience I had a terrible experience at Schumacher in Clifton. I was told I would have power seats. When I received the car there were no powered seats and n I had a terrible experience at Schumacher in Clifton. I was told I would have power seats. When I received the car there were no powered seats and no mats. More

Painless and pleasant I have been to a few car dealerships before, but by far the service at Crane was the best. The company i work for has our work trucks serviced there, I have been to a few car dealerships before, but by far the service at Crane was the best. The company i work for has our work trucks serviced there, so I figured I will give them a shot. Went there on a Saturday with tons of questions. Doug greeted me at the door and took a lot of his time to show me numerous trucks and answer all my questions. Once we found the truck I wanted they contacted my insurance company and I was driving home with it in an hour. Joe was also great. Extremely satisfied. More

Professional and helpful It was great working with Stephen. He was professional and gave me an awesome deal. I would consider going back to this dealership in the future. It was great working with Stephen. He was professional and gave me an awesome deal. I would consider going back to this dealership in the future. More

The people at Crane were raised properly! We had just come from one of the typical shark infested dealerships, where you must struggle to leave amidst the harangue of barking salesmen. At C We had just come from one of the typical shark infested dealerships, where you must struggle to leave amidst the harangue of barking salesmen. At Crane, we were met at the door by a fine young man. At such a young age; a gentleman. The atmosphere in this immaculate showroom was calm, friendly and relaxed. The young salesman knew his products well and explained them thoroughly. There was no pressure, nor urgency to make a commitment. Test drives were more extensive than the typical jolt around the block. Price negotiations were fair, reasonable and conducted in a manner of mutual respect. Color non-availabilty issues were solved overnight and the car we wanted was sitting reay to go the next evening. Credit issues were dealt with successfully and the closing paperwork was as painless as one could hope for. Overall, the experience was one which many of us wish for, but rarely get; it was genuine. It felt right. I expressed these remarks to the business manager, who responded, “it’s deliberate. It’s how we would want to be treated.” Crane Chevrolet gets an A+++ More

Worst Experience EVER Purchased a used 2007 Ford 150 from Crane Chevrolet 999 Route 46, Clifton NJ 07013. Within 2 weeks found the motor to be bad. This was determined to b Purchased a used 2007 Ford 150 from Crane Chevrolet 999 Route 46, Clifton NJ 07013. Within 2 weeks found the motor to be bad. This was determined to be the case by a Ford dealer, as the Crane Chevrolet service dept. couldn't find an issue with truck after seeing this video AND after having the truck for 4 days. Crane offered me a remanufactured Jasper motor which they wanted me to pay HALF for. $3500. The Jasper motor is $4600, and then $1000 back for the core. So about $3500 for motor. At a Jasper certified installer, the total job is about $7000. Crane Chevy wanted to do the job in house, thus saving the cost on labor, getting the core money back, and having me pay $3000. They did not want to pay half to have a certified Jasper installer do the job. Crane Chevy has my truck for 14 days now. Ive had in my possession for 29. No rental car. No loaner car. No offer of either. More

This has been my best new car buying experience. Steven, the internet salesperson, listened to me and worked quickly to arrange my deal over the phone. Angel was just fantastic when I came to the dealershi the internet salesperson, listened to me and worked quickly to arrange my deal over the phone. Angel was just fantastic when I came to the dealership, making me feel welcomed, confident, and took advantage of circumstances to find me a better car than I originally intended, without me asking and without extra cost. He even picked me up to get the car, and gave me a full tank of gas. Joe went out of his way to take care of my courtesy plates (which can be challenging). The entire team was so very friendly, genuine and professional.zed? ! Crane Chevrolet has certainly earned our business and referrals from now on. More

Short Version: Superior customer service, excellent price. I HIGHLY recommend this dealership. Long Version: Guess I was a bit spoiled, my last 4 cars were BMW (2), Infiniti, and Lexus. You know... price. I HIGHLY recommend this dealership. Long Version: Guess I was a bit spoiled, my last 4 cars were BMW (2), Infiniti, and Lexus. You know... "the brands to be seen in if you can't afford a Bentley". Never in a million years did I even slightly consider purchasing a Chevy... until I drove a friend's 2013 Malibu. Finally, an interior from an American auto manufacturer that I actually enjoyed looking at. Seating surfaces that did not look like Walmart beach chairs, controls in all the right places. Woa! An engine and trans combo that didn't shake and hesitate when I became a bit demanding or more importantly, when I had to get out of the way of a truck. Chevy... you guys finally did it congrats! Ok so let's buy one I said and that's when I started to get a bit nervous. Non high end brands tend to be sold by pushy sales people with nasty attitudes and unquestionably questionable sales tactics. Bail might be more than the down payment I thought to myself and almost drove past Crane Chevy in Clifton, NJ. Anyway, I walked in and was kind of impressed by the fact that I wasn't swarmed by salespeople. They actually let me look at the cars without bothering me. After about 5 minutes a friendly voice greeted me and introduced himself. John Case was his name. One of the nicest people I have had the luck of meeting. I told John exactly what I was looking for, we sat down to negotiate, of course I said no to the first offer but within 10 minutes he and sales manager Jim Brown came back to the table with an offer I could not refuse. Joe Mastbeth, also did a great job with getting me approved at a great rate, explained every penny on the contract in detail and had me laughing the whole time. There was a sense of calm, honesty and clarity about the entire process. Not once did I feel pressured, not once did they try to push me into a car I did not want, not once did I even for a second feel angry or frustrated. This is how auto buying should be!!! Oh and yes, I got an EXCELLENT deal. So, not only did Crane win a customer for life but Chevy did as well thanks to the exemplary customer service at Crane. Disclaimer: Since everyone doubts everything nowadays, I do not work for Chevy or Crane. I wrote this long review because I was blown away by the entire experience. This is a super rare occurrence and I have never written a review for any dealership before. More