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Schumacher Chevrolet
Little Falls, NJ
189 Reviews
Schumacher Chevrolet in Little Falls, NJ, also serving Wayne, NJ and Clifton, NJ is proud to be an automotive leader in our area. Since opening our doors, Schumacher Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Schumacher Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.
Schumacher Chevrolet has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Schumacher Chevrolet offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 189 reviews
April 15, 2023
****WILL NEVER RETURN **** TOOK MY NEW 2022 SILVERADO TRUCK IN FOR A RECALL AND SCHEDULED MY SERVICE 2 WEEKS IN ADVANCE AND WHEN I ARRIVED THEY NEVER ORDERED THE PARTS, I WAS SO MAD, THE UNDERWITER AND S TRUCK IN FOR A RECALL AND SCHEDULED MY SERVICE 2 WEEKS IN ADVANCE AND WHEN I ARRIVED THEY NEVER ORDERED THE PARTS, I WAS SO MAD, THE UNDERWITER AND SERVICE MANAGER HAD NO EXPLANATION AND SAD IT WAS GM'S FAULT. I HAVE A LETTER FROM GM STATING THAT THE DEALER MUST ORDER THE CORRECT PASTS PRIOR TO SCHEDULING MY SERVICE APPOITMENT. I'M SELF EMPLOYED AND LOST A DAYS PAY BECAUSE I HAD TO CANCE MY WORK TO TAKE THE DAY OFF. I MADE A COPLAINT TO GM AND ASKED THAT THE DEALER CONTAC ME WITH AND EXPLANATION AND NEVER HAD A CALL FROM THEM, BESIDED THAT I WAS TOLD BY THE SERVICE MANAGER AND THE WRITER NEVER TO RETURN TO THE DEALERSHIP. ANYONE LOOKING FOR GM SERVICE STAY AWAY FROM SCHUMACHER CHEVY ( LITTLE FALLS NJ). More
by C BIRKNER
Employees Worked With
December 08, 2022
If you like to get cheated, please see Mr. Gene Christiano, Service Advisor at Schumacher Chevrolet. I dropped off my car to replace a catalytic converter, which is under warranty, and he trie Gene Christiano, Service Advisor at Schumacher Chevrolet. I dropped off my car to replace a catalytic converter, which is under warranty, and he tried to sell me another service that was not under the warranty for $800. When I told him that I will repair my car elsewhere, he told me I still had to pay a $165 diagnostic fee. I asked for the invoice to note the part is “flex part” but he refused to give me an invoice and instead offered to drop the diagnostic fee. I will also send this review to Chevy headquarters. More
by zuzu8767
Employees Worked With
Gene Christiano
July 18, 2022
The buying experience was fine but the service department is disorganized and they have no idea how to do customer service. After being on their wait list for 3 months for a recall I received an email and s is disorganized and they have no idea how to do customer service. After being on their wait list for 3 months for a recall I received an email and scheduled an appointment. They sent me several reminders and they had 6 days to review the appointment. Only when I arrived did they bother to tell me they didn't have the part and that it would be another 3 months to get it. The service advisor told me they would get my car back to me immediately. I asked her when they discovered this and she said 30 minutes ago. I asked if they had tried to contact me to save me the trip and she said no and seemed surprised that I would expect them to do that. I went outside and after 5 minutes I noticed a service tech get into my car and drive it away. After another 5 minutes he returned and when I asked him where my car was he said with the mechanic. No one bothered to tell him to return the car to me. If you ever expect to need service I would suggest going to a different dealership. More
by BenC
Employees Worked With
Don Schlosser
June 27, 2022
Just leased a 2022 equinox. My salesman Paul Wurst was excellent. Very personable and accommodating. The sales manager Joe Pugo was also accommodating and friendly. Would highl My salesman Paul Wurst was excellent. Very personable and accommodating. The sales manager Joe Pugo was also accommodating and friendly. Would highly recommend. More
by SW271@aol.com
February 08, 2022
Victor is the man to work with if your looking for a new ride. He was great to work with and got me and my wife the best deals possible. thank you victor. ride. He was great to work with and got me and my wife the best deals possible. thank you victor. More
by bmistrette
Employees Worked With
Victor
October 07, 2021
Just be careful with this dealership. They sell you vehicles with warranty but won’t fix anything. The worse part is they give you a price but when you sign the paperwork it has a totally different pr vehicles with warranty but won’t fix anything. The worse part is they give you a price but when you sign the paperwork it has a totally different price. We trusted them and never stop to look and read all the details. We just found now because we’re in the process of trading for another vehicle. No wonder the salesman doesn’t work there no more. The dealership we’re working with are the ones who told us and point to all the crazy stuff they did. More
by claudia Velasquez
February 18, 2021
Our Last Purchase we had Marlena , who we found to be reliable for all things we needed to know about the new car. However, Judy & Stephen are the tops.! reliable for all things we needed to know about the new car. However, Judy & Stephen are the tops.! More
by ariagain21
Employees Worked With
Marlena Hetzer
December 26, 2020
Leo Hernandez at Schumacher Chevrolet in Little Falls, BEST salesman ever! Easy to work with and not only beat every other dealers price, but also beat another Schumacher dealer’s price! Ask for him! BEST salesman ever! Easy to work with and not only beat every other dealers price, but also beat another Schumacher dealer’s price! Ask for him! More
by Lainie
Employees Worked With
October 21, 2020
Leo Hernandez was exceptional with my purchase experience . He is patient, professional and knowledgable . He is the best Sales person there , Thank you Leo Hernandez . He is patient, professional and knowledgable . He is the best Sales person there , Thank you Leo Hernandez More
by Jv
Employees Worked With
