Schumacher Chevrolet

Oil change Was treated very well has always been a good experience at Schumacher Northlake Thank You Jessie for another good visit to the chevy service departmen Was treated very well has always been a good experience at Schumacher Northlake Thank You Jessie for another good visit to the chevy service department More

Kelly is awesome! Kelly was a great service advisor. She took care of obtaining a loaner car, figured out what service plan I had, made sure that my car got a spectacu Kelly was a great service advisor. She took care of obtaining a loaner car, figured out what service plan I had, made sure that my car got a spectacular wash and detail, handled all my maintenance issues and found a way to reduce my overall bill by giving me credit for all the cars I have bought at Schumacher over the years! Wonderful! Plus everyone I interfaced with at Schumacher had a smile and a helpful attitude. More

Great Service People. Dave Stadelman is always a great guy. Even the men that take my car back to the bay to have the service done are so polite and always kind. My visit Dave Stadelman is always a great guy. Even the men that take my car back to the bay to have the service done are so polite and always kind. My visit was timely as I was in a hurry due to business meeting and Dave and the crew got me on my way in very good time. I always look forward to seeing my Chevy people in service. More

very pleasant I had an appointment and arrived on time ..my service rep was at lunch someone else checked me in. I am sorry that I do not remember his name, but he I had an appointment and arrived on time ..my service rep was at lunch someone else checked me in. I am sorry that I do not remember his name, but he was very pleasant More

Service repair charges Labor charges are very high compared to the needed low parts charges. We are even charged $39 for the repair orders to be given to the service departm Labor charges are very high compared to the needed low parts charges. We are even charged $39 for the repair orders to be given to the service department. That doesn't make for good relations to bring customers back. More

Excellent service! I dropped off my car and everything was fixed the first time I asked. My service writer understood everything that I wanted fixed and he made sure it I dropped off my car and everything was fixed the first time I asked. My service writer understood everything that I wanted fixed and he made sure it was done correctly. More

New Staff, same great service I have had the same service adviser for the past several years, Patrick Casey, and when I recently called to set up appointment with him I was surpris I have had the same service adviser for the past several years, Patrick Casey, and when I recently called to set up appointment with him I was surprised to learn he had moved on to Infinity dealership. I was referred to a new adviser named Ashanti Dozier and I was very pleasantly surprised. She was friendly, helpful and informative. She also stayed past her time to leave as I was running 10 minutes late and she wanted to meet me in person as all day had been we had only spoken over the phone. Don't tell Patrick but I think I prefer Ashanti! Lol More

Excellent service, friendly crew Service was excellent, Silverado truck battery died, service guys charged it so I could drive to your Service Center to have a new battery installed, Service was excellent, Silverado truck battery died, service guys charged it so I could drive to your Service Center to have a new battery installed, all good! Was puzzled about "failed" inspection recommendation stating, I needed 4 new tires. Only have 22,000 miles on vehicle and my other Silverado's got at least 55,000 miles before new tires. Otherwise I was happy with the service! More

friendly, professional, overall great my appt was with Rob, who had others before me. young lady A. Dozier saw me waiting took my information while Rob was assisting others. this allowed m my appt was with Rob, who had others before me. young lady A. Dozier saw me waiting took my information while Rob was assisting others. this allowed my wait to be less than expected due to having to go back to work. More

Always quick, friendly and easy. Bud is always a pleasure to deal with. This is my 3rd vehicle with Schumacher. Look forward to my next trip. Bud is always a pleasure to deal with. This is my 3rd vehicle with Schumacher. Look forward to my next trip. More