Schumacher Chevrolet

Scheduled Oil Change/Maintenance I've dealt with this dealership for several years. The new vehicle purchase experience was a good one and the Service department does a nice job as w I've dealt with this dealership for several years. The new vehicle purchase experience was a good one and the Service department does a nice job as well. Good Dealership. More

I had a great experience. Everyone was polite & professiona. I gave the rating of a 4 because I was pleased with the service I received. While my Service Provider was busy with another customer, his colleague he I gave the rating of a 4 because I was pleased with the service I received. While my Service Provider was busy with another customer, his colleague helped me out until he could come, and then he took over. They let me know what my fee for service would be first, and then asked if I was ok with the fee before beginning work on my key. Nicholas Jensen also explained to me why my key wasn't working. This Service Team is always very efficient & polite. More

Service They got my problem solved within two days. Since it was covered by warranty they provided me a temporary car. Great customer service only complain is They got my problem solved within two days. Since it was covered by warranty they provided me a temporary car. Great customer service only complain is they fixed my car but did not wash it out(had a weird smell inside) More

We will be back. This is our second time working with Schumacher Northlake Blvd. and what we like is having other options available to look at 1 facility. We started This is our second time working with Schumacher Northlake Blvd. and what we like is having other options available to look at 1 facility. We started looking at one brand and model and ended up trying out four different brands and models all at one dealership. Our salesman Raymond was a big help , we are glad we got to work with him. More

Painless Purchase This is my fourth new car purchase from Schumacher. Very happy with salesmen Arthur (Bud) Cross and Tom Ford-- patient, professionals who worked hard This is my fourth new car purchase from Schumacher. Very happy with salesmen Arthur (Bud) Cross and Tom Ford-- patient, professionals who worked hard to give me the info needed to make the choice. Love my new Equinox! More

service I took car in for oil change, tire rotation and window that dropped into door and would not raise to closed position. Was driven home and brought bac I took car in for oil change, tire rotation and window that dropped into door and would not raise to closed position. Was driven home and brought back same day. First rate service. Thanks Schumacher! More

Dennis is Great! Dennis was my sales guy and was honest as well as a very good listener. If I had one word to describe him it would be genuine. Thank you my friend Dennis was my sales guy and was honest as well as a very good listener. If I had one word to describe him it would be genuine. Thank you my friend for putting me into the most awesome car ever built! More

Eye Opening - 1st Time This past service, Nick ensured that my vehicle got the necessary service it needed, took time to explain everything AND clean it! First time a tech This past service, Nick ensured that my vehicle got the necessary service it needed, took time to explain everything AND clean it! First time a tech took the time for all of that. I will DEFINITELY ask for Nick next time. Service rep prior, Rob, never did that for me. Never took the time to explain. Prior to Nick's service, I was ready to take vehicle elsewhere. I suggest management provides support to employees like Rob, emphasizing that the employees stresses are not the consumers concerns. Nick, keep it up and welcome to South Florida. More

Replacement of radio amp I had never heard of a radio amplifier going "bad" but Kelly explained it all in detail. Kept in contact with me throughout the day with the progres I had never heard of a radio amplifier going "bad" but Kelly explained it all in detail. Kept in contact with me throughout the day with the progress. Also found some discounts I was entitled to!(ssshhhh!) Have had all my major service on my Malibu done at Schumacher and have recommended them to many people. More

RECALL SERVICE MY AIRBAG COMPUTER SOFTWARE UPDATE AND SEATBELT RECALL UPDATE WERE ALL HANDLED QUICKLY AND EFFICIENTLY,FRIENDLY KNOWLEDGABLE SERVICE,IN AND OUT QUCK! MY AIRBAG COMPUTER SOFTWARE UPDATE AND SEATBELT RECALL UPDATE WERE ALL HANDLED QUICKLY AND EFFICIENTLY,FRIENDLY KNOWLEDGABLE SERVICE,IN AND OUT QUCK! COMING BACK NEXT WEEK FOR ALL NEW TIRES AND THEY MATCHED THE PRICE I FOUND ELSEWHERE ONLINE. More