Schumacher Buick GMC of North Palm Beach

This is the third vehicle I have leased or purchased from this dealership. I have dealt with both Steve Handy and Michael Castro as sales people and finance managers and have been extremely satisfied with bo this dealership. I have dealt with both Steve Handy and Michael Castro as sales people and finance managers and have been extremely satisfied with both of them. I have been extremely satisfied with every transaction we have concluded and will definitely be using them again in the future. I highly recommend Michael Castro and his professionalism in helping you select your next vehicle purchase or lease. More

Great dealership, start to finish no games low stress 😊 In sales Yaris moved things along super quick and in finance Sam was amazing and straightforward easy to deal with - would definitely recommend and I In sales Yaris moved things along super quick and in finance Sam was amazing and straightforward easy to deal with - would definitely recommend and I would return! More

Always a good experience with shoemarker dealership and Michael Castro is a great guy to work with Michael Castro is a great guy to work with More

In all my years of car buying experiences, this was by far the best! Starting with Don Myers, our Sales Consultant. I was not looking forward to buying a new car, but Don actually made the experience ve far the best! Starting with Don Myers, our Sales Consultant. I was not looking forward to buying a new car, but Don actually made the experience very pleasant. I can honestly say this was the first time I have ever been in and out of a car dealership in such record time!! Steve in Finance was also amazing. He was straightforward, honest and most of all, not pushy! He left all decision making up to us after giving us all the facts we needed. Julia More

Extremely attentive and friendly staff. The sales team was very accommodating and professional experienced especially Mr.John Graner who answered all of my questions throughout the process. The sales team was very accommodating and professional experienced especially Mr.John Graner who answered all of my questions throughout the process. More

My husband and I had the pleasure of meeting John Graner, Sales & Leasing Consultant when we purchased our new 2023 GMC Yakon XL. John was super kind and not pushy at all for us to make a purchase. He knew w Sales & Leasing Consultant when we purchased our new 2023 GMC Yakon XL. John was super kind and not pushy at all for us to make a purchase. He knew we were serious buyers and gave us all our options and practical options as parents of 3+ children. He made the purchase and payment process very smooth. I highly recommend this location. All staff was so friendly and professional. More

John Curry refused to fix my car due to I put up a review up on the bad service I was receiving at the time and also them trying to charge me for parts that I have warranty on. He blocked my review after he up on the bad service I was receiving at the time and also them trying to charge me for parts that I have warranty on. He blocked my review after he called me and yelled at me stating he just got yelled at for my review. He was done and was not going to fix a issue that began while in there hands, while I paid for that service. My car left the dealer today with more lights on the dash then I had when I took it there this am. Now, I am forced to take my car to get fixed at another shop and pay for what they have messed up when I bought a alternator just a year ago. More

La mejor experiencia que he tenido al comprar un auto. Wow, el Profesionalismo, Amabilidad, Conocimiento y Cordialidad de mi vendedor Robert Neyra fue increíble. Èl hizo que todo el proceso fuera súper fá Wow, el Profesionalismo, Amabilidad, Conocimiento y Cordialidad de mi vendedor Robert Neyra fue increíble. Èl hizo que todo el proceso fuera súper fácil, claro y supo exactamente lo que yo estaba buscando .Estoy SÚPER FELIZ con mi nuevo TiguanSE R-Line 2022. Recomiendo 100% este Dealer Shumacher en Northlake, More

Very good experience…knowledgeable staff especially Noam Shmueli…lots of patience and we would surely recommend him to our friends Shmueli…lots of patience and we would surely recommend him to our friends More

SO DISCUSTED WITH THE SERVICE DEPARTMENT! I have been buying cars from this dealership for the past 7 years from Tom Ford who is absoultely AMAZING! However, the service department is total I have been buying cars from this dealership for the past 7 years from Tom Ford who is absoultely AMAZING! However, the service department is totally incompentent and the New Service Manager is a complete tool. I started having electrical problems with my car (brand new 2018 GMC Acadia Denali )in January. I took my car to be looked several times and they were not able to determine what was wrong. I started taking videos every time my car would start going crazy. Sometime it would not lock, sometimes it would not shut off, no sound on the radio, numerous error codes and the most recent, transmission & engine failure. I would send these videos into the service department and still could not detetrmine what was causing these issues. April 2022 they determined that my electronics were getting wet causing the issue and they replaced a black rubber boot inside the door frame. (not sure how this is possible but I rolled with it) . Within a week the same issues started happening again. They had my car for 14 days and said they just dont see anything wrong. (I forgot to mention that when I picked up my car they had hit something with it. It had black scuff marks all over the front bumper).As I picked up my car we dropped my daughters brand new car off to have the oil changed. When we picked that up the next day it has a quarter size ding in the passengers side door. Thankfully my servicewriter (who also is amazing) Wilson fixed both cars. I continued to video the electrical problems I was having as there was nothing they could do for me. Last week I received a error message of Transmission failure and engine failure. I took it back to Schumacher and they determined the electronics were getting wet and wanted me to pay $1500 to fix the leak that they thought they fixed 6 months ago. Do they not warranty their work? My service writer went to the Service Manager and told him that it should be under warranty and he said absoulutely not. I reached out to my Sales guy Tom Ford and the Finance Manager Johan Velez(as he has done my loans on the last 6 cars I bought it.)They along with the Sales manager went to the Service Manager to see about getting this issue resolved and he told them to kick rocks. The sales department (who always go way above and beyond) decided to pay the $1500 for me as I have been a loyal customer for many years. I went to pick up my car today after it being there for the past 6 days to find out that they "let the electronics dry out" instead of replacing them. They should have replaced them the first time and there would not have been a 2nd time. I got in my car and pulled out only to hear this rush of water sound rolling around the roof of my car. I continued to work because I was already late and on my way I saw my ceiling was wet and they didnt even put the car back together. So now tomorrow morning I have to take the car back to have them dry out the electronics for a third time. This will be the 5th time I have had my car there for the same issue. Schumacher Service Dept, You and your service manager suck! More