62 Reviews of Schomp MINI - Service Center
They don't fix my car and they offer to fix it or return my money I Spend 1600 dollars they don't fix my 2016 countryman my money I Spend 1600 dollars they don't fix my 2016 countryman More
Everyone at Schomp Mini is top notch! Christian my service manager and Adrienne, my service technician were very professional and ultra communicative. I liked this company so much that I Christian my service manager and Adrienne, my service technician were very professional and ultra communicative. I liked this company so much that I returned 2 days later and traded in my 2013. Countryman for a 2024! My salesperson, Charlene spent so much time with me throughout that process making certain that I was happy with every aspect of my trade in and purchase. I am a Schomp customer from here on out! More
Lisandio was great. . attentive and really helpful. I walked away from the deal and I made a counter offer and it was accepted… love my new Mini… the Schomp space is unb . attentive and really helpful. I walked away from the deal and I made a counter offer and it was accepted… love my new Mini… the Schomp space is unbelievable! More
Jared and Schomp both rewrote my expectations of a dealership. In my 25 years of owning cars, Jared blew me away with his responsiveness, his attention, and his service. Within 20 minutes of being a c dealership. In my 25 years of owning cars, Jared blew me away with his responsiveness, his attention, and his service. Within 20 minutes of being a customer of Schomp, it was obvious they take the highest level of pride in their work that I’ve ever experienced. It’s not just the dealership, but the employees I interacted with exude the same pride in their work. It’s so refreshing. I’ve only had service work on my car here, but we will be back for our next vehicle. More
Schomp Mini and Jared were both especially efficient, friendly and communicative. It is always a pleasure to have this interaction and feel satisfied upon leaving. friendly and communicative. It is always a pleasure to have this interaction and feel satisfied upon leaving. More
I love Schomp MINI. Their service department is excellent. Stephen Good is wonderful to work with. He explains in detail everything that’s recommended and also lets me Their service department is excellent. Stephen Good is wonderful to work with. He explains in detail everything that’s recommended and also lets me know what things might be OK to wait doing. I have been requesting to have my Mini serviced with Stephen for several years. Today, when their car wash wasn’t working he even drove my car next door for a wash so I could go home with a clean car. I also love how the service department does a video of my car and the undercarriage showing what they are doing and what they recommend. More
Excellent service department. I've always been treated respectfully and the staff make sure everything gets done efficiently but thoroughly. I have no hesitation taking my 06 Mini to them. They recently respectfully and the staff make sure everything gets done efficiently but thoroughly. I have no hesitation taking my 06 Mini to them. They recently did a massive ($6k) restoration and they went above and beyond. My Mini has 184k miles and I have no doubt with Schomp doing the service it'll last for another 200k. More
I would like to publicly thank Cole for his outstanding customer service. He has always been very pleasant and helpful every time we have been into the dealership. He is very pleasant and helpful. Thank Yo customer service. He has always been very pleasant and helpful every time we have been into the dealership. He is very pleasant and helpful. Thank You very much Cole More
Run don’t walk away from this dealer I bought a certified countryman 3 years ago and from day one had to fight this dealership for everything I was promised. Every time I have been to the I bought a certified countryman 3 years ago and from day one had to fight this dealership for everything I was promised. Every time I have been to the service department over the 3 year period I have had hassles just trying to get an oil change. I have had a different answer from 10 different people concerning the maintenance schedule, and the coverage paying for it I was promised at purchase. I was also guaranteed free oil changes for 6 years or 100,000 miles. Today I was told they had no record of this and there wasn’t anything they could do about it. I drove over 100 miles one way to have service at Schomp. If you purchase a vehicle from Schomp have everything signed in front of a notary! More
Timely quality service Jeff and the staff were very helpful and friendly. The service was prompt and was finished quite a bit ahead of time. Thank you for the fine service. Jeff and the staff were very helpful and friendly. The service was prompt and was finished quite a bit ahead of time. Thank you for the fine service. More