Schomp MINI

Excellent service is always provided from the advisors' desk to the top-notch mechanics who handle the repairs. Explanations for repairs are readily provided by the advisors who work to keep customers in t desk to the top-notch mechanics who handle the repairs. Explanations for repairs are readily provided by the advisors who work to keep customers in the loop during the service visit. Overall, the folks at Schomp Mini make the entire process seamless and simple. More

I had a windshield replaced. I mentioned a rattle that was driving me crazy. Not only was the windshield done correctly, but the rattle was fixed as well. All for the price that was quoted over the phone was driving me crazy. Not only was the windshield done correctly, but the rattle was fixed as well. All for the price that was quoted over the phone with no surprises! Plus the price was as low as any other price I was quoted. So not only did I get a great deal on the windshield, but the rattle was fixed at no additional charge. More

Walking into Schomp is like walking into the bar, Cheers. Everyone there knows your name, and offers their assistance. Everything from test driving and making the selection, to working on the trade-in and Everyone there knows your name, and offers their assistance. Everything from test driving and making the selection, to working on the trade-in and financing, to driving my Mini home (with a big fat smile on my face) was easy. The thoughtfulness that goes into the communication afterward is very appreciated. I am so pleased that we found a dealer (being somewhat new to Colorado) that will take care of me and my Mini for the long-term, it's a security blanket! :) More

The overall experience was good, but when I initially sat down to sign the financing paperwork on my new MINI Countryman no one had even provided me with an inkiling as to the cost of the payment, although I down to sign the financing paperwork on my new MINI Countryman no one had even provided me with an inkiling as to the cost of the payment, although I had inquired numerous times. Then the price was much higher than I could afford. After 2 days of negotiations I was able to purchase my MINI, but the payment is still nearly $60 more than I truly needed. Lance and Natasha were very helpful overall and did everything they could to make my expereience a positive one. My only issues were with the financing numbers not being provided earlier in the sale, my wheel locks were not installed and were instead mailed to em later to install myself, and there were 2 scratches on my paint and a scratch on my tinted windows that were not, and have still not been addressed. These scratches should have been repaired before I was ever given my vehicle. More

My 1 day old new mini covertable brokedown in Dumas Texas. Remote and without services, Mini made arrangements for me and my car to be taken to Denver. There I was given a car to drive until a part a Texas. Remote and without services, Mini made arrangements for me and my car to be taken to Denver. There I was given a car to drive until a part arrived to fix my car. Although not the new car experience I would have thought, I was treated with concern and kindness. Thank you. More

My radiator was replaced due to two holes that had leaked fluid for about a month. The radiator was replaced but the mess that I made on the skid plate underneath was never cleaned off. I would seem to me fluid for about a month. The radiator was replaced but the mess that I made on the skid plate underneath was never cleaned off. I would seem to me that the cleaning of the plate would be part of the replacement process. I will have it cleaned myself so that I know in the future if there are any more leaks. Sad that the good service is marred by a short sited procedure. Hartman More

Andrea pays great attention to details. Listens well. Has an excellent rapport with her mechanic. Has timely follow up. Discreetly promotes mini accessories when appropriate. And often delivers my little min an excellent rapport with her mechanic. Has timely follow up. Discreetly promotes mini accessories when appropriate. And often delivers my little mini all clean! She also fixed what I had already asked another service rep to do. The only thing that did not get completed was delayed to not having the part in stock! Thank you! Lonna More

Don was always responsive and accessible. I was concerned that my trade-in would not be fairly valued and that this would make the transaction more complicated. I received a fair offer for my trade and all that my trade-in would not be fairly valued and that this would make the transaction more complicated. I received a fair offer for my trade and all of my accessories and add-ons were completed in a very timely manner.This was easily the smoothest auto purchase I have ever experienced. More

This dealership and staff are different than others we have used in the past. These people are really Mini enthusiasts and there is a genuine enthusiasm and desire to help you get the Mini you want. I have used in the past. These people are really Mini enthusiasts and there is a genuine enthusiasm and desire to help you get the Mini you want. I could not be happier with my experience. Lance and Vince really made the extra effort to make sure we were making the right buying decision and adding to our excitement with our new Mini! More

Overall a very good experience. When test driving the cars I asked Phil about the remote key fob-I asked about using it remotely like other brands of cars I tested (not having to have it inserted) and he cars I asked Phil about the remote key fob-I asked about using it remotely like other brands of cars I tested (not having to have it inserted) and he affirmed that it worked that way with this brand of car also. However upon delivery of my car, I found out I needed a specific accessory package to have my key fob work that way. I was very disappointed that I didn't have that option. I would have chosen a different car if I had known that. Upon reflection of my initial consultation with Phil, I would have appreciated him going over the option packages so I could get everything I wanted on my new car. More