Schomp MINI

This is my 3rd MINI. I have had service for each of them at Ralph Schomp. Not sure how long Robert has been there but he has always been so helpful. When I go in there he always recognizes me and knows my n at Ralph Schomp. Not sure how long Robert has been there but he has always been so helpful. When I go in there he always recognizes me and knows my name. They always offer a loaner, wait time has always been just as they said it would be. This time a part needed to be ordered And I know they will call or e-mail when it arrives. More

My experience with the dealership was outstanding. The sales manager and the sales staff could not have been more helpful. The detail I received from the sales staff regarding the vehicle operation was th sales manager and the sales staff could not have been more helpful. The detail I received from the sales staff regarding the vehicle operation was thorough and exciting. Thank you! More

Devon was very friendly and knowledgeable about the mini's. Vince was very friendly as well and they helped introduce us to the mini club. mini's. Vince was very friendly as well and they helped introduce us to the mini club. More

I know I purchased near the end of the business day, but the detail folks could have done a better job cleaning the car. There were noticeable swirls and remaining dirt on the passenger side and across a g the detail folks could have done a better job cleaning the car. There were noticeable swirls and remaining dirt on the passenger side and across a good portion of the sunroof. The price was nearly out of my range, and despite repeated attempts for a lower deal, I ended up paying more than I had intended. Don't get me wrong, Devin was great! But for a 2011 at the end of August, I had expected a little more dealing room. Overall, I'm very happy with my experience and my new car. My quibbles are small in comparison to my satisfaction, but they are still worthy of note. More

From my first contact with Schomp through the web site to walking into the dealership to driving away in a new Mini, my experience was amazing. Don made the sales process easy at every step, and although it walking into the dealership to driving away in a new Mini, my experience was amazing. Don made the sales process easy at every step, and although it was a very busy Saturday, I felt like I could have been the only customer in the place because I was treated so well. Very impressive experience, and I would definitely tell my friends to go to Schomp if the question ever comes up. Thank you! More

The whole transaction was very good with one minor exception, communication with finance was spotty, although to be fair my situation was very unique and posed a challenge for them. I would buy from exception, communication with finance was spotty, although to be fair my situation was very unique and posed a challenge for them. I would buy from them again. More

There is a little magic in the way this dealership approaches business. We had visited this dealership at 5 times or more over 9 months as we explored purchasing a mini. Love, love, love the relaxed a approaches business. We had visited this dealership at 5 times or more over 9 months as we explored purchasing a mini. Love, love, love the relaxed atmoshphere. We were not ignored (even when it was busy) but we were also left alone to explore until we were ready to talk to someone. The Mini's sell themselves (if you have a love for this type of car). No two cars are alike in features and having knowledgable sales staff was key in learning about the different features/packages. Love my new mini (we have two - a CooperS convertable and now the hardtop) - Mini-Me and Mini-Too. Don owned a Mini and could speak from personal experience. Tyler provided a great overview of the car - including the Mini-Connected system. We had a good understanding of the features before we left, but there was more to explore on our own. More

The only poor mark I can give is that the response to my financing request took so long. However, my credit union took just as long to process, so it's likely that this was due to my personal situation. I financing request took so long. However, my credit union took just as long to process, so it's likely that this was due to my personal situation. It would have been nice if the finance team could have called me with updates, even if they didn't have one, though. Overall, my experience was very pleasant. I never felt pressured and new through research that I was getting a GREAT deal on the car! Don Bailey was wonderful to work with and made the experience more pleasant than I could have expected. Jennifer and Monica from the finance team were also very friendly and informative. More

Great people who worked with us over a long time and were wonderful. They were more like our knowledgeable guides on a fun trip Thames sales people. wonderful. They were more like our knowledgeable guides on a fun trip Thames sales people. More

Don did a great job supporting my needs quickly and accurately. He was able to get the details I needed to me in a timely manner, via email, so that I could make the decision to drive up and buy the ca accurately. He was able to get the details I needed to me in a timely manner, via email, so that I could make the decision to drive up and buy the car. Great job guys! More