Schomp Honda - Service Center

Aliece Guida/Ralph Schomp Honda superb service We continue to return to Ralph Schomp Honda because of the outstanding customer service - Ali Guida! Ali is always professional, friendly, competent, We continue to return to Ralph Schomp Honda because of the outstanding customer service - Ali Guida! Ali is always professional, friendly, competent, and efficient. She insures our Hondas are running smoothly and safely. More

Fast and Friendly Taking my cars to Ralph Schomp is easy. Dustin was very friendly and professional. The service is done quickly, and they call if there are ever unex Taking my cars to Ralph Schomp is easy. Dustin was very friendly and professional. The service is done quickly, and they call if there are ever unexpected delays. Most important to me is that I never feel like they are taking advantage of me. Thank you so much! More

Overall experience Our dealings with the service department has been great We feel they have treated us well and fair. They have been great for six years so far Our dealings with the service department has been great We feel they have treated us well and fair. They have been great for six years so far More

Easy, inexpensive and gorgeous dealership! I used to be the person who thought that taking my car to the dealer was a rip off, so I always ran it to jiffy lube or grease xxxxxx. Until now. I used to be the person who thought that taking my car to the dealer was a rip off, so I always ran it to jiffy lube or grease xxxxxx. Until now. I got an email coupon to take my 2015 Civic to the new Schomp in highlands ranch, so I thought, why not? Best. Decision. Ever. I used the express service, so no appointment necessary and I was in and out in less then 30 minutes. And they even washed and vacuumed my car for me! I paid less than I do at a local oil change place and the waiting area was beautiful and full of waters, soda and snacks while you wait. Dustin was amazing and I will definitely be using Schomp for all routine maintenance moving forward. Thank you! More

Prompt and professional Samantha proved to be an excellent account/service representative. The "Schomp team" did a good job, as usual, and I'm looking forward to my next vis Samantha proved to be an excellent account/service representative. The "Schomp team" did a good job, as usual, and I'm looking forward to my next visit to their new facility. More

Complete disaster on July 29th--poor service I noticed that you didn't send out your usual survey inquiry after my experience at your dealership on July 29th. In brief, that day was a complete f I noticed that you didn't send out your usual survey inquiry after my experience at your dealership on July 29th. In brief, that day was a complete fiasco--discordant service. More

Service department ROCKS! Ever heard "Don't go to a dealership, they will rip you off" NOT the case here! They are professional, courteous and extremely knowledgeable! I won't Ever heard "Don't go to a dealership, they will rip you off" NOT the case here! They are professional, courteous and extremely knowledgeable! I won't go anywhere else for service because I don't know if I can trust the technicians! I have been coming to RSH for my service needs since 2002 and have even called the service department from other states to have them coordinate my services so I knew I was getting the right thing for my car because I trust the service team at RSH! Thank you Ali, Bill, Doug, Jason and so many more for your amazing loyalty and excellent service! More

5000 mile service - oil and filter change I have been very pleased with Schomp Honda. I am driving my second CRV purchased at this dealership. Although I live in Aurora, I purchase and get m I have been very pleased with Schomp Honda. I am driving my second CRV purchased at this dealership. Although I live in Aurora, I purchase and get my cars serviced at Schomp. The service department waiting area is lovely and the service associates are top notch. I recommend Schomp to all my friends and I would not take my car anywhere else for service. And, they even washed my car once the service was completed. They also have a great website that allows me to set up my own appointments. More

Top Notch Honda Service Department!! I went in to have my 2001 Honda Accord serviced and checked out - it has 231k+ miles. Worked with Tyler, who was helpful, and very up front about rep I went in to have my 2001 Honda Accord serviced and checked out - it has 231k+ miles. Worked with Tyler, who was helpful, and very up front about repairs that needed to be done or could wait. Got the service done promptly, and Tyler and the service tech that worked on my car were very helpful with some repair questions. Will definitely come back to Schomp service in the future! More

Two visits to new location - two disappointments One month ago, weekday morning, around 9:00 am - called to set up an appointment because the miles per gallon indicator was acting strangely, as in te One month ago, weekday morning, around 9:00 am - called to set up an appointment because the miles per gallon indicator was acting strangely, as in telling me I was getting 50 mpg. I was told on the phone I did not need an appointment, just come on in. I went in around 4:30 pm. It took 15 minutes for someone to acknowledge I was there and even then they went first to someone who came in later than I did. I was told that the mpg indicator behavior could easily be normal and if I wanted it checked I need to make an appointment, leave it all day, and if I needed arrange for a rental for the day. I left. Today - I had an appointment for the 5,000 mile oil change/check. I'm told it will take 1 - 1.25 hours. I'm shown to the customer waiting area (which they have done a totally awesome job with). At the two hour mark I go back to the service area, see my car waiting to be driven out. I find a sales rep, who very nicely and quickly takes me to someone in charge (thanks, Sandy!). I'm told the car had just gotten done. As to why it took so long - well, they were down 3-4 technicians. As to that appointment - that's really just a time to meet with the service rep, it is not a guarantee as to when they will take the car in and apparently they do not put appointment work ahead of walk ins. He could tell I was angry and comped the visit. But come on - apparently appointments don't mean anything. And couldn't someone have come to me at the 125 hour mark and tell me it was going to run long? Two hours for an appointment for a oil change. It seems to me that things ran a lot smoother at the old location because they had to, given the cramped quarters. Now that there is plenty of room, it is a different story. I loved this dealership. It pains me to write this. I want to leave the "would you recommend this service center" question unanswered, but it will not allow me to. Right now I'm on the fence on this question. I know they are better than this. I want to believe they are still working out the kinks from the move. Please have this worked out before the next time I have to come in. More