Schomp Honda - Service Center

I have been leasing cars from Ralph Schomp, and using their Automotive Service, for approximately 15 years. The sales person I have dealt with for the past several years is Alex Giner, who I always recom their Automotive Service, for approximately 15 years. The sales person I have dealt with for the past several years is Alex Giner, who I always recommend to my friends and family. Alex has always been friendly, professional, and honest. The Service Department personnel have also been nothing but professional and friendly and have provided the best service available. They have exceeded expectations and are far ahead of any other service department I have dealt with at other dealerships prior to becoming a loyal Ralph Schomp customer. More

Great service as usual. All my questions answered, service explained in detail. They did experience a delay in retreiving my car after the service was done. Usually it is parked at the pickup area, service explained in detail. They did experience a delay in retreiving my car after the service was done. Usually it is parked at the pickup area, and I jump right in, but the car was not there, and the gentlemen working with me had to go and find it. At the same time I was waiting, a women standing near me had the same experience; they couldn't locate her car. Both of us waited more than 10 minutes for our cars to be brought to the pick up area? Not sure what happened. More

Finished much faster than predicted. Everything went very smooth. I appreciate the nice touch of the car wash. I had purchased the Schomp care, and the paperwork was all ready when the car was ready. It was smooth. I appreciate the nice touch of the car wash. I had purchased the Schomp care, and the paperwork was all ready when the car was ready. It was a very smooth and quick process More

Every time I set foot in Ralph Schomp Honda I have the most positive experience in dealing with the Service team. They are all very friendly and helpful. I never feel as if I am being taken advantage of. most positive experience in dealing with the Service team. They are all very friendly and helpful. I never feel as if I am being taken advantage of. You are made to feel like a very important customer and not just another Joe. I have never felt like they were pushing any sort of service that wasn't necessary. I feel it is very important to feel respected and not taken advantage of. I will always bring my car to Schomp for any service I need. More

The staff was friendly and the service was fast. Acording to the price comparison on your wall you are not the cheapest, howevewr my experience was very god. Acording to the price comparison on your wall you are not the cheapest, howevewr my experience was very god. More

Terry in the Service Department did an excellent job providing great service. He took the time to listen to my description of what the issues were, and also didn't rush in trying to figure out the prob providing great service. He took the time to listen to my description of what the issues were, and also didn't rush in trying to figure out the problem. He was also quite entertaining, and made the hour he spent with us a joy. Thank you Terry! More

I am always treated well and promptly when I come in for service and work was performed during the time frame that they said it would and I was out in a half an hour. My questions about coolant and timing b service and work was performed during the time frame that they said it would and I was out in a half an hour. My questions about coolant and timing belt service intervals was answered promptly and I was very satisfied with my visit. More

Dealer has a user friendly web-site which made it extremely easy to make an appointment. Appointment was confirmed by email with the name of the service advisor. When I arrived for the appointmen extremely easy to make an appointment. Appointment was confirmed by email with the name of the service advisor. When I arrived for the appointment I was greeted immediately and everything went smoothly and was well explained. Diagnosis was quick and the battery was changed out immediately. Might be a little more expensive than Sears or Firestone, but when these guys say the charging system is OK, I believe them. More

Didn't receive service at Ralph Schomp dealership, but rather at the Schomp express lube facility on Littleton Blvd. Greeting upon arrival was satisfactory at best. Work was completed in a timely manner rather at the Schomp express lube facility on Littleton Blvd. Greeting upon arrival was satisfactory at best. Work was completed in a timely manner. The cashier explaned what work was performed. Cashier was not very friendly and almost made it seem as if the facility was doing me a favor by performing the work. Need work on customer relation skills. Found a bottle of water on the passenger seat. Nice touch. More

I am always treated with courtesy when I visit either your dealership or the ExpressLube. This time, I visited the ExpressLube for a much needed oil change. They did a very thorough check of all of the your dealership or the ExpressLube. This time, I visited the ExpressLube for a much needed oil change. They did a very thorough check of all of the fluids and my tires which gave me some peace of mind to know that everything was in good shape. Even though it is a long drive from Elizabeth to you, I have had my Honda serviced only through you since I bought it from you in 2001. I trust your service and I value your recommendations. Thank you for your honesty and true concern about my safety! More