182 Reviews of Schomp Honda - Service Center
Great experience all around I went in to have my car serviced (routine) and took some time while waiting (only an hour and they quoted 2-it might have been the first time that an I went in to have my car serviced (routine) and took some time while waiting (only an hour and they quoted 2-it might have been the first time that anyone has every finished early) to look at some new cars. The young man that helped me was amazing, showing me cars and their features WITHOUT a hard sell. It was a nice change. Then when my car was finished the service rep went beyond the call of duty and had the detail shop remove a paint scrape (free of charge) that I had not been able to remove. It took all of 5 minutes but it was done with such a sense of urgency on his part that I was in awe. This is the kind of dealership and service shop that sets a good example of everything that we should except from the whole. It was my first visit and will be my "go to" place from now on. I am a thrilled customer and have every reason to believe that I always will be. When I am ready to purchase, I will not go anywhere else because of the respect that they showed me. More
Recall Michael was very helpful and kept me updated on the progress of the car. All of the guys in the shop were great, and thanks for running it thru the ca Michael was very helpful and kept me updated on the progress of the car. All of the guys in the shop were great, and thanks for running it thru the car wash when i picked it up. More
1st Rate Customer Service Went to service department with a minor problem and no appointment. The issue took a little more time and effort than anticipated and Shaun handled ev Went to service department with a minor problem and no appointment. The issue took a little more time and effort than anticipated and Shaun handled everything in a very friendly and professional manner. I could not of asked for a better service experience. More
Service center coordinated effort Tyler Carmichael coordinated the efforts of Jesus Castorena and Chris Patton in adding 12 accessories to my 2016 CR V Touring. He kept me informed an Tyler Carmichael coordinated the efforts of Jesus Castorena and Chris Patton in adding 12 accessories to my 2016 CR V Touring. He kept me informed and updated me all the way. More
Great service I recently had service on my Honda Pilot at the new facility in Littleton. The service agents were all friendly and welcoming, especially Shaun Lewis. I recently had service on my Honda Pilot at the new facility in Littleton. The service agents were all friendly and welcoming, especially Shaun Lewis. Shaun took the time to explain what my vehicle needed, he was knowledgeable and kind. The waiting area was very comfortable and definitely welcoming. I highly recommend Shaun and Ralph Schomp Honda! More
Great Service Bill Organ and Jon Kimble did a fantastic job of getting my vehicle into having the 30,000 maintenance performed and then quickly out so I could be on Bill Organ and Jon Kimble did a fantastic job of getting my vehicle into having the 30,000 maintenance performed and then quickly out so I could be on my way to my meetings More
Excellent Service Department As always, the service department at Schomp Honda is wonderful. They perform the required work on time, most often finish earlier than they stated, th As always, the service department at Schomp Honda is wonderful. They perform the required work on time, most often finish earlier than they stated, they explain what they did, answer any questions I had for them, and thanked me for coming in. Terence also helped me add my new phone to the car when I was ready to leave. He didn't say check the manual, he took the time to set my new phone up, and walked me through how to do it. Thanks Terence! More
Great Facility, Quick Service The new facility is really nice. Loved the options of drinks/snacks while I waited. I was told it'd be about 2 hours to service and only took an hour The new facility is really nice. Loved the options of drinks/snacks while I waited. I was told it'd be about 2 hours to service and only took an hour and a half. Overall very pleased with the service and experience. More
excellent service from customer service rep, Ali Guida! I was on the verge of cancelling my appt for service on my Honda, since the service center had been moved very far from where I live. However, I deci I was on the verge of cancelling my appt for service on my Honda, since the service center had been moved very far from where I live. However, I decided to keep the appointment since I had been happy with their past service. I met with Ali Guida, my service rep. She was knowledgeable, polite, helpful- and she made me feel that I had made the right decision in returning to Schomp for maintenance on my car.. I was extremely happy with the service. So, despite the fact that the dealership is so far from my home, I WILL continue to come to Schomp for future service. Ali Guida is to be complimented on her outstanding assistance. Schomp is LUCKY to have her on their staff. More
Airbag replacement and other issues We came in for airbag recall repair work. We also had a few other minor issues - that we noticed and asked them to check out, that were not originall We came in for airbag recall repair work. We also had a few other minor issues - that we noticed and asked them to check out, that were not originally part of the scheduled appointment. All issues were addressed and fixed. Shaun Lewis was awesome - professional and answered all of my questions. The new dealership / service center is awesome !!!! Thanks again, Shaun. More