Schomp Honda

My experience at Ralph Schomp w/ Jonny was great. My experience making the appointment, however, was not. I spoke with a woman named Rosemary. I almost hung up and called back and asked to speak with so experience making the appointment, however, was not. I spoke with a woman named Rosemary. I almost hung up and called back and asked to speak with someone else. I had a lot of questions regarding the appointment, such as: how much? what does the 75K check-up include? can I get a ride to work? a ride back? These were very legitimate questions which needed answering before I could commit to a time/day, etc. But, I felt - the entire conversation - that I was being a big pain in the butt (for Rosemary). I almost cancelled. I was vey glad to be cordially greeted by your staff (as usual) upon my arrival and by Jonny in particular. He left me with a good impression of Schomp (as I have always had). Thanks for listening and thanks for finally sending me some coupons. I really appreciate that! Lori More

I have used Ralph Schomp for both sales and service for 11 years. I have been very pleased with their service. I have only one complaint and that is the use of coupons. I never have been able to used th 11 years. I have been very pleased with their service. I have only one complaint and that is the use of coupons. I never have been able to used them, alway expired, at the time of my service. This visit was the first time I could use one and it was a big deal, it took quite a bit of time because of the new program they're using. Good luck with this! More

The Sales Rep; Finance People and Managers were very friendly and answered all our questions. They took the ntime to explain everything. Kept us hydrated and even fed us at the outdoor tent with Hamburg friendly and answered all our questions. They took the ntime to explain everything. Kept us hydrated and even fed us at the outdoor tent with Hamburgers & Hot dogs. It was a very relaxed atmosphere. Option were presented but no pressure was exerted; we made our own choices. More

estimate was accurate, had a coupon that made the price for the service much more economical than it usually is with SCHOMP. The shuttle service is the best! thanks for that. and they fixed the visor cl for the service much more economical than it usually is with SCHOMP. The shuttle service is the best! thanks for that. and they fixed the visor clip that broke charging me only for the clip not the labor. That was very annoying and disappointed that honda would make such a cheap piece for the visor? never in my life had a visor clip break. over all good experience with the service. Tell marketing to keep up with the coupons. love to use the dealer but hate paying high prices for basic car maintenance. More

Michael responded to us timely, he gave us all the information we needed, he was organizied, he took care of us quickly, and he gave us a great review of the car's functionality. I would definitely bu information we needed, he was organizied, he took care of us quickly, and he gave us a great review of the car's functionality. I would definitely buy from him again. Bill More

My husband purchased a car from here in late March. Upon going to register our vehicle with the DMV after nearly 2 months, we were told that the title paperwork was not submitted to the county. The DMV empl going to register our vehicle with the DMV after nearly 2 months, we were told that the title paperwork was not submitted to the county. The DMV employee called Schomp to see what the delay was, and she was told that there was no good explanation. She also mentioned that the employee she spoke with seemed clueless. I went to the dealer to try to rectify the situation. I was given an apology and 2 free oil changes for my missed work time while at the DMV and inconvenience. The finance employee also promised to call back and follow up once the title paperwork was sent in. She also recognized the incompetency of the title agent at the dealer. After 2 more weeks, I did receive a message to follow-up. I went to the DMV a week and a half later on 6/20 and was told that the title paperwork just had been received on 6/17 at another facility, so it had not been entered in yet (thus it was not entered in when she had called). This was nearly 3 months after purchasing the vehicle. I had to wait again for the DMV employee to expedite the paperwork and enter the data into the system, so I could receive my tags. Schomp Honda caused me to miss many hours of work to deal with the title paperwork that wasn't processed in a timely manner, due to their incompetency. I was highly recommended to Schomp by 2 co-workers, but I am very certain I will not purchase a car from them in the future. My time is worth money, for which they seem to have no regard. In addition, they continue to employ certain people that don't seem to care either. It's sad to say that I was treated better by the county/DMV staff than the Schomp dealership. More

Jesse did an excellent job in helping me look for my new car. He was very friendly and informative. This was a big and kind of nerve wracking decision for me, but Jesse was not pushy and helped with several car. He was very friendly and informative. This was a big and kind of nerve wracking decision for me, but Jesse was not pushy and helped with several different options so that I felt very comfortable with this decision. I am very satisfied with my experience and have already told my friends about it. More

Ralph Shomp is fair and friendly. You always know the price of service coming in the are happy to work with you on time of service. Their sales staff is professional and willing to help. price of service coming in the are happy to work with you on time of service. Their sales staff is professional and willing to help. More

Always a good experience with you folks. Easy to make appointment and the car is always ready on time. A little pricey would be my only complaint. appointment and the car is always ready on time. A little pricey would be my only complaint. More

I have worked with Jimmie over the years, and he has always been very professional and has gone out of his way to be helpful. Chris was also very pleasant and professional and both are an asset to the always been very professional and has gone out of his way to be helpful. Chris was also very pleasant and professional and both are an asset to the dealership. Keep up the good work! More