Schomp Honda

I am always treated well and promptly when I come in for service and work was performed during the time frame that they said it would and I was out in a half an hour. My questions about coolant and timing b service and work was performed during the time frame that they said it would and I was out in a half an hour. My questions about coolant and timing belt service intervals was answered promptly and I was very satisfied with my visit. More

Customer service – The salaried salesperson and set price approach means I don't have to do the back and forth bartering and the, “I have to get this approved”. Some people may like it – I don’t. Quality approach means I don't have to do the back and forth bartering and the, “I have to get this approved”. Some people may like it – I don’t. Quality of Work – since no service was performed, I didn’t rate this. Friendliness – The staff was very friendly. Overall Experience – This was a painless and smooth buying experience. Price – the price was good. It was fair and below Blue Book. The finance person (I can’t remember his name, but he had only been with Schomp a short time) was friendly, and did a good job offering options without being pushy. More

Upon bringing my car in for 60,000 mile checkup, I realized that Discount Tire had not returned my wheel key when I purchased new tires. The techs at Honda helped me decide what to do and were able t realized that Discount Tire had not returned my wheel key when I purchased new tires. The techs at Honda helped me decide what to do and were able to remove the wheels for brake inspection without damaging the wheels. Also, since I had new tires, I was not charged for rotating and balancing. More

Dealer has a user friendly web-site which made it extremely easy to make an appointment. Appointment was confirmed by email with the name of the service advisor. When I arrived for the appointmen extremely easy to make an appointment. Appointment was confirmed by email with the name of the service advisor. When I arrived for the appointment I was greeted immediately and everything went smoothly and was well explained. Diagnosis was quick and the battery was changed out immediately. Might be a little more expensive than Sears or Firestone, but when these guys say the charging system is OK, I believe them. More

It is always a pleasure to work with the Service Department. They are professional, courteous, friendly, and punctual and I've never had a service issue with any of my three Schomp cars. The complim Department. They are professional, courteous, friendly, and punctual and I've never had a service issue with any of my three Schomp cars. The complimentary shuttle is a huge bonus and Dean's a fun guy to talk with on our trips. More

Didn't receive service at Ralph Schomp dealership, but rather at the Schomp express lube facility on Littleton Blvd. Greeting upon arrival was satisfactory at best. Work was completed in a timely manner rather at the Schomp express lube facility on Littleton Blvd. Greeting upon arrival was satisfactory at best. Work was completed in a timely manner. The cashier explaned what work was performed. Cashier was not very friendly and almost made it seem as if the facility was doing me a favor by performing the work. Need work on customer relation skills. Found a bottle of water on the passenger seat. Nice touch. More

I am always treated with courtesy when I visit either your dealership or the ExpressLube. This time, I visited the ExpressLube for a much needed oil change. They did a very thorough check of all of the your dealership or the ExpressLube. This time, I visited the ExpressLube for a much needed oil change. They did a very thorough check of all of the fluids and my tires which gave me some peace of mind to know that everything was in good shape. Even though it is a long drive from Elizabeth to you, I have had my Honda serviced only through you since I bought it from you in 2001. I trust your service and I value your recommendations. Thank you for your honesty and true concern about my safety! More

I called your service department early on a Saturday morning, (June 18) requesting a 90K service on my 07 Ridgeline and received courteous, prompt service starting with the receptionist all the way down morning, (June 18) requesting a 90K service on my 07 Ridgeline and received courteous, prompt service starting with the receptionist all the way down the line to the service tech. This is my 4th trip for service with your dealership and I am never disappointed with my experience there. I trust your technicians to honestly do what is needed on my vehicle and have never experience any "up selling" for unecessary service or parts. My vehicle is always washed and ready to go with a 30 minute heads-up when service will be finished. I really appreciate that kind of service. Thank you! More

EVERYONE in the shop was pleasant, polite, and professional. The time estimate was right on and the employee who helped me specifically was very respectful of me. I noticed other employees inter professional. The time estimate was right on and the employee who helped me specifically was very respectful of me. I noticed other employees interacting with other customers in a similar manner. He explained the recommended repairs, pros and cons of completing them, and the amount of money it would cost. I didn't feel pressured, and it was exactly that amount of money he stated. I know that is expected, but all too frequently (not at Ralph Schomp) there are numerous extras added sneakily on to the final cost. It is refreshing to have employees tell you the honest, plain truth and not try to nickel and dime you into extras or things you don't need or want. I highly recommend Ralph Schomp whenever the subject of car sales or repairs come up. Thank you! More

I was very pleased with Ralph Schomp Honda. They were very professional yet friendly and I felt very comfortable. The options and prices were explained but they weren't pushed on me. Once I received deli very professional yet friendly and I felt very comfortable. The options and prices were explained but they weren't pushed on me. Once I received delivery of the car it exceeded my expectations. More