Schomp Honda

Since I have started bringing my Honda vehicles to this dealership I have been very happy. My service adviser does just that, advises me. If he thinks something isn't necessary for my vehcile or the way I dealership I have been very happy. My service adviser does just that, advises me. If he thinks something isn't necessary for my vehcile or the way I use the vehicle he tells me. Also, if something can wait he tells me. If the costs at Schomp service are higher than somewhere else he explains to me why. More

I have not been to Schomp service before, but this is the best automotive customer experience that I can remember. Employees are friendly, courteous, respectful, work was accomplished on time, work was spel best automotive customer experience that I can remember. Employees are friendly, courteous, respectful, work was accomplished on time, work was spelled out completely, everything documented extremely well. Everything was simple and easy, and the car was waiting for me when I stepped out the door. Bravo! More

Incredibly low key sales. Excellent information shared. Extremely friendly, knowledgeable and helpful. Best car buying experience yet, from our initial greeting, to our tour of vehicles and options, and wi Extremely friendly, knowledgeable and helpful. Best car buying experience yet, from our initial greeting, to our tour of vehicles and options, and with our financing options and closing. I would highly recommend! More

When Josh examined the car; completed the estimate, he described various options and described his recommendation. I found Josh to be very knowledgeable and provided detailed explanations. The service es described various options and described his recommendation. I found Josh to be very knowledgeable and provided detailed explanations. The service estimate was very close to the actual cost and the job was completed as promised. Josh reviewed the invoice with me and described unexpected problems he had encountered. The overall experience was a step above other repair experiences I've had at other dealerships and independent repair shops. More

Service was fast, I was in and out in no time. Dan took great care of us and was very thurough in explaining service needing to be done. All employees seem to work together as a team very well here. Any ti great care of us and was very thurough in explaining service needing to be done. All employees seem to work together as a team very well here. Any time I go in, I am greeted and well taken care of from start to finish. I appreciate being treated so well as a customer at Ralph Schomp Honda. More

I purchased my car about a year ago and had several problems with the sale - pushy salesman that I caught in a lie about how long the sale would continue, mistake on paperwork resulted in two trips bac problems with the sale - pushy salesman that I caught in a lie about how long the sale would continue, mistake on paperwork resulted in two trips back to dealership - 1st trip, left work early to correct paperwork and after driving from downtown to Littleton, was told that paperwork was locked up and person w/ the key was out of office and 2nd trip they neglected to tell me I actually wasn't needed to correct the mistake so TWO wasted trips that had me leaving my office early for nothing. Also received a doctored invoice that had white-out and a higher price written in pen over the lower correct price for an accessory that had to be added. After getting fed up with Fred, sales manager worked with me and he had major attitude and was rude. Also, the finance dept. tried to sell me the extended warranty by telling me how many parts/components in the car were outsourced and they couldn't guarantee the quality. Made me feel like I was buying a piece of junk BRAND NEW car. Was very disappointed because I bought my first car there from Phil Fornaro and had a WONDERFUL experience and got my mom, my uncle, my best friend, her brother, and their parents all to buy Hondas at Ralph Schomp. This dealership is not nearly the same as it was 15 years ago. I will not buy my next car from here. Horrid experience. I decided to write this after hearing that my friend and her husband who bought TWO cars at the same time had the unfortunate experience of working with Fred and gave him poor ratings after the sale and he followed up with her by calling and telling her off and name calling. TERRIBLE DEALERSHIP! Very disappointed. More

I stopped in for routine maintenance. The employee who greated me did so quickly and was very professional and friendly. She told me what needed to be done and explained they were down a worker so it may greated me did so quickly and was very professional and friendly. She told me what needed to be done and explained they were down a worker so it may take some time to complete my service. I settled in expecting to be there a couple of hours. In about one hour she came and told me it was done. She answered my questions and was very helpful and told me that they had washed my car on top of it. Obviously I would like the service to be cheaper but understand that they are competative. I would recommend this dealership for both purchase of a vehicle and service. More

Re-call software update for 2010 CRV's. and excessive tire wear on original tires. Dealer has made an attempt to credit the tire wear problem. I am still mad that Honda America refuses to acknowledge it tire wear on original tires. Dealer has made an attempt to credit the tire wear problem. I am still mad that Honda America refuses to acknowledge it as a problem. I had the same tire on a 2008 CRV and had to get new tires at 20,000 miles. More

At 48,000 miles the AC "exploded" on my CRV. I was told the best case scenario would be $1800 to fix and the worst case would be around $3400. I was, of course, more than a little shocked! It tur was told the best case scenario would be $1800 to fix and the worst case would be around $3400. I was, of course, more than a little shocked! It turned out that mine was the worst case. I am a care giver for my 89 year old father and we are both on fixed and limited incomes. I had purchased the CRV because my son has such good luck with his and a brother-in-law also said that Honda vehicles really held their value. This was to be the car that I would be able to drive for years. (As a side note, I have a Great Dane, a father who needs a wheel chair or walker and I also haul canopies and goods to craft fairs. My CRV is so perfect for all my needs. My son has since purchased a 2009 CRV and now has a 2011 CRV and my 2004 has more room!) I did a little research and discovered that the AC problem seems to be common in CRV's. I then called Honda America and explained my plight. They contacted your dealership and my final bill was a little over $800. Still not great but much more manageable. I have always serviced my car at Ralph Schomp and Martin has always been my "service guy". He is courteous, friendly and I can get a straight answer from him. When I win the Powerball, I will probably keep my CRV because I love my workhorse but you can be sure I will come and talk to you all about a BMW convertible - unless Honda comes out with some sporty two seater convertible!! More

My experience at Ralph Schomp was wonderful. It was my first time buying a car and I was really nervous. I knew that even with the help of my mom my naiveté would be apparent. Mike Deising was so kind, p first time buying a car and I was really nervous. I knew that even with the help of my mom my naiveté would be apparent. Mike Deising was so kind, patient and helpful it took all my worry away. Had it not been for Mike I am not sure I would have been ready to make a purchase so quickly. He was great! The best thing about it was that I have worked around sales before and he was unlike like anyone I had ever dealt with. He was not pushy or forward. He let me dictate the speed of the process and I felt absolutely no pressure. At all times he made sure I understood everything -- whether it be about the cars functions or any of my package options. He was also just as excited as I was when I got approved—which made the whole process fun. If anyone I know ever wants to buy a car I will definitely recommend Mike. You are lucky to have someone who is so passionate about finding people their dream car with an equally fantastic experience! If you have any way to recognize your employees for a job well done I feel Mike is a more then worthy candidate. More