Schomp Honda

Top Notch Honda Service Department!! I went in to have my 2001 Honda Accord serviced and checked out - it has 231k+ miles. Worked with Tyler, who was helpful, and very up front about rep I went in to have my 2001 Honda Accord serviced and checked out - it has 231k+ miles. Worked with Tyler, who was helpful, and very up front about repairs that needed to be done or could wait. Got the service done promptly, and Tyler and the service tech that worked on my car were very helpful with some repair questions. Will definitely come back to Schomp service in the future! More

Two visits to new location - two disappointments One month ago, weekday morning, around 9:00 am - called to set up an appointment because the miles per gallon indicator was acting strangely, as in te One month ago, weekday morning, around 9:00 am - called to set up an appointment because the miles per gallon indicator was acting strangely, as in telling me I was getting 50 mpg. I was told on the phone I did not need an appointment, just come on in. I went in around 4:30 pm. It took 15 minutes for someone to acknowledge I was there and even then they went first to someone who came in later than I did. I was told that the mpg indicator behavior could easily be normal and if I wanted it checked I need to make an appointment, leave it all day, and if I needed arrange for a rental for the day. I left. Today - I had an appointment for the 5,000 mile oil change/check. I'm told it will take 1 - 1.25 hours. I'm shown to the customer waiting area (which they have done a totally awesome job with). At the two hour mark I go back to the service area, see my car waiting to be driven out. I find a sales rep, who very nicely and quickly takes me to someone in charge (thanks, Sandy!). I'm told the car had just gotten done. As to why it took so long - well, they were down 3-4 technicians. As to that appointment - that's really just a time to meet with the service rep, it is not a guarantee as to when they will take the car in and apparently they do not put appointment work ahead of walk ins. He could tell I was angry and comped the visit. But come on - apparently appointments don't mean anything. And couldn't someone have come to me at the 125 hour mark and tell me it was going to run long? Two hours for an appointment for a oil change. It seems to me that things ran a lot smoother at the old location because they had to, given the cramped quarters. Now that there is plenty of room, it is a different story. I loved this dealership. It pains me to write this. I want to leave the "would you recommend this service center" question unanswered, but it will not allow me to. Right now I'm on the fence on this question. I know they are better than this. I want to believe they are still working out the kinks from the move. Please have this worked out before the next time I have to come in. More

Great experience all around I went in to have my car serviced (routine) and took some time while waiting (only an hour and they quoted 2-it might have been the first time that an I went in to have my car serviced (routine) and took some time while waiting (only an hour and they quoted 2-it might have been the first time that anyone has every finished early) to look at some new cars. The young man that helped me was amazing, showing me cars and their features WITHOUT a hard sell. It was a nice change. Then when my car was finished the service rep went beyond the call of duty and had the detail shop remove a paint scrape (free of charge) that I had not been able to remove. It took all of 5 minutes but it was done with such a sense of urgency on his part that I was in awe. This is the kind of dealership and service shop that sets a good example of everything that we should except from the whole. It was my first visit and will be my "go to" place from now on. I am a thrilled customer and have every reason to believe that I always will be. When I am ready to purchase, I will not go anywhere else because of the respect that they showed me. More

Personalized and genuine I plan on coming back to Schomp for future purchases. I didn't feel like an item on a conveyer belt. The experience was personalized and genuine. I plan on coming back to Schomp for future purchases. I didn't feel like an item on a conveyer belt. The experience was personalized and genuine. More

Recall Michael was very helpful and kept me updated on the progress of the car. All of the guys in the shop were great, and thanks for running it thru the ca Michael was very helpful and kept me updated on the progress of the car. All of the guys in the shop were great, and thanks for running it thru the car wash when i picked it up. More

Superior experience from beginning to end My wife and I dealt with Michael Diesing. Pleasant, efficient, organized and well informed. He was the best I have ever dealt with in many new car My wife and I dealt with Michael Diesing. Pleasant, efficient, organized and well informed. He was the best I have ever dealt with in many new car transactions. More

1st Rate Customer Service Went to service department with a minor problem and no appointment. The issue took a little more time and effort than anticipated and Shaun handled ev Went to service department with a minor problem and no appointment. The issue took a little more time and effort than anticipated and Shaun handled everything in a very friendly and professional manner. I could not of asked for a better service experience. More

Quality service Always well treated by the service crew at Schomp Honda. Shaun Lewis does a tremendous job taking care of my family and our Pilot, thanks! Always well treated by the service crew at Schomp Honda. Shaun Lewis does a tremendous job taking care of my family and our Pilot, thanks! More

Easiest Vehicle Purchase Ever I had two cars destroyed by a storm, and within days needed to move out-of-state. Schomp got me in a new car with minimal fuss. Josh Jack was The Man- I had two cars destroyed by a storm, and within days needed to move out-of-state. Schomp got me in a new car with minimal fuss. Josh Jack was The Man--he took care of everything and, once I had made the decision on which car I wanted, had the paperwork done and me out the door within an hour. Everything went smoothly and I made it to my new home. Easy and solid recommendation. More