Schomp BMW

My car was purchased in Hawaii and shipped here almost a year ago. It has been in your shop for critical repairs and normal maintenance. All have been handled professionally and the repair work done right t year ago. It has been in your shop for critical repairs and normal maintenance. All have been handled professionally and the repair work done right the first time. Thanks. This Bimmer has never run better since I purchased it three years ago as a used vehicle. More

Looked at the detailed work on my car over the weekend. When the headliner was taken down, there's a small area in the fabric in the back are of my car that's snagged & mis-aligned. It's annoying to look a When the headliner was taken down, there's a small area in the fabric in the back are of my car that's snagged & mis-aligned. It's annoying to look at. Other than that, everything seems to be fine so far. More

Since there is no incentive for dealers to push you to a car that you cannot afford, all of the sales people were very helpful. Multiple people helped give me information instead of passing me off to someo car that you cannot afford, all of the sales people were very helpful. Multiple people helped give me information instead of passing me off to someone else. What initially made me decide to choose this dealership was that the trade-in value of my car was 3k more than a different dealership. Their offer was fair and more in line with other trade-in appraisal website. Basically fair price, helpful sales associates, and no pressure dealings made this dealership very enjoyable. More

Right from the moment of arriving to leaving Schomp I was treated with respect and friendliness that is hard to come by these days. I was given very straight forward information and wasn't mislead about the treated with respect and friendliness that is hard to come by these days. I was given very straight forward information and wasn't mislead about the issue concerning my tire (sidewall bulge). I have been a loyal customer of Schomp for 3 years and will continue to bring them my business as I have not been treated with the same courtesy and respect at other BMW dealers in the Metro area. Thank you Ralph Schomp for being there when I need it most as always. More

I was given "BMW" level service by Tod Courtney while buying a used Nissan Sentra at Schomp BMW, late one Saturday. I arrived so late that the transaction ran past closing time, but still Tod's tre while buying a used Nissan Sentra at Schomp BMW, late one Saturday. I arrived so late that the transaction ran past closing time, but still Tod's treatment of me was first rate. He even went so far as to help me return my rental car up the road. Great experience! More

Overall great experience. Low-pressure salesman, who aren't paid on commission. Alex was great to work with. The no-haggle pricing also helps make the experience simpler and more enjoyable. I would d aren't paid on commission. Alex was great to work with. The no-haggle pricing also helps make the experience simpler and more enjoyable. I would definitely recommend Schomp BMW to my family and friends. And I will definitely be back for future car purchases. More

We love their non-commissioned salesperson sales strategy and the no negotiating policy. We feel we got a great car at a fair price with a fantastic service warranty. It was a pleasant experience and I would and the no negotiating policy. We feel we got a great car at a fair price with a fantastic service warranty. It was a pleasant experience and I would definitely recommend. The showroom is beautiful too! More

Second survey associated with the same visit. Still have not received any feedback from the first survey. Drop-off experience was very good. Reception was friendly, organized, loaner car was ready/waiti not received any feedback from the first survey. Drop-off experience was very good. Reception was friendly, organized, loaner car was ready/waiting, etc. Pick-up experience was not good. No explanation of the work completed (other than shorthand on the work order form) and no one was available to answer questions. I had noted that squeaking brakes continue to be an issue for me-- no mention of what, if anything, was done. They continue to be an issue. No follow-up phone calls or emails-- even after I mentioned I was not entirely pleased with my overall experience. Thank you. More

I had a great experience. All the work was done well and on time. Also, my SA Mike, is extremely personable and a pleasure to work with! Also, the tech who works on my car, Chad, actually came out to talk t on time. Also, my SA Mike, is extremely personable and a pleasure to work with! Also, the tech who works on my car, Chad, actually came out to talk to me about a recurring problem I was having. I really appreciated this and like to know and talk to the person actually working on my car. More

Chris in service seemed to rush me through the process, and was too busy to get all my questions answered. I called Bill after leaving and he did a great job answering my questions. I will ask for Bill to and was too busy to get all my questions answered. I called Bill after leaving and he did a great job answering my questions. I will ask for Bill to be my service advisor from now on... This is our second vehicle that we have serviced at your dealership. More