Scholfield Honda

Great dealership, Daniel Carlos fantastic to work with, planning next purchase from Scholfield Honda. Wylie planning next purchase from Scholfield Honda. Wylie More

My experience at Schofield Honda was absolutely hands down extremely pleasant!! Mr. Doug Porter, who upheld the standard of honesty & integrity, was consistently available through the whole process to en down extremely pleasant!! Mr. Doug Porter, who upheld the standard of honesty & integrity, was consistently available through the whole process to ensure my experience was excellent. This customer service focus was uniform throughout the store when I dealt with other departments as well. I never one time felt like I shouldn't be there. Each department I was introduced to displayed professionalism & knowledge, without arrogance. I highly recommend Schofield Honda for vehicle purchases. More

I have serviced a GMC and Hyundai at Scholfield Honda within the past month. Service was wonderful and they send you the inspection via text to review and pictures with their recommendations. 10/10 in within the past month. Service was wonderful and they send you the inspection via text to review and pictures with their recommendations. 10/10 in communications and customer service, pricing is fair and work is completed in a timely manor. They do have a loaner car fleet, one of my parts did not come in and they gave me a car to drive for the evening. Give them a call today. More

Best dealership in Wichita to buy a car from. I enjoyed the clean buildings and the sales process from start to finish. I enjoyed the clean buildings and the sales process from start to finish. More

I wanted to give 5 stars so badly. I purchased a vehicle at the West location on Friday and things went downhill from there, it ended with Tyler Alderman saying you can bring the car b I purchased a vehicle at the West location on Friday and things went downhill from there, it ended with Tyler Alderman saying you can bring the car back. All over car mats! I am BIG on customer service and would have been happy with even a small attempt to meet me in the middle. Funny thing is Scholfield Honda has always been my favorite Wichita car dealership, this would have been my fourth vehicle purchased at one of their dealerships. It’s disappointing to see that my dollar is not valued. If I remember correctly Mr. Alderman said “there is no need to sully our reputation over this so you can just go ahead and bring the car back.” WE DID! More

Military Veteran, First Responder My experience. ..Over the years, I have bought new vehicles from Scholfield Honda, Wichita, KS and never had any issues. September 2022, I bought a 2018 Kia Optima ..Over the years, I have bought new vehicles from Scholfield Honda, Wichita, KS and never had any issues. September 2022, I bought a 2018 Kia Optima with 52,000 miles for $20,000 (which was the highest market value of an issue-free/worry-free 18 KIA Optima w/52k miles) and in the first two weeks of owning the vehicle my wife told me that the engine was making a noise. Because I am busy, I did not get to check the vehicle for another week and decided to check the oil which was barely visible on the dipstick. I checked the oil again and it was low enough to where no oil was visible on the dipstick. I called Scholfield Honda and told them about the issue and they said to bring it in. The service writer wanted to charge me $166 to confirm what I was telling them. I had to get a manager involved to waive the $166. They kept my car for the majority of the day only to return my car and confirm it was burning oil. I asked what to do with the vehicle and they said, "take it to Kia". I took the car to a Kia dealership and was instructed to drive the car 1k miles for an oil consumption test. Scholfield provides an unlimited mile powertrain warranty but did not offer to work on my car, conduct an oil consumption test or to reach out to Kia for an engine replacement. Because Scholfield sent me on my way, I had to deal with the Kia dealership with the car, have them do the work and get the warranty approved through Kia USA. My new car sat at Kia, with a 60 day tag, longer than we drove it. So, for the first two weeks of owning our new car the engine was shot and making noises. Scholfield would not honor any warranty and told me to take it to Kia because it still had a factory warranty. Kia evaluated the engine and said it would need to be replaced. Our new car sat at the dealership for 37 days until the engine was replaced. During the time my vehicle was getting a new engine, I learned my car was from an auction from the used car sales manager. Had I known this car was from an auction I would have never bought it, I would pass onto the next one. I asked Scholfield for a different car, for a cash value return of my car (they said my car was worth $13,000, at auction, and could probably do $16,500) I asked for the $1500 I had to pay for a rental car while my car was getting a new engine. Scholfield rented and charged me for a rental car. I posted a review about this experience before and a representative from Scholfield called me about it. I removed the review hoping Mr. Cox would settle with me on this matter. No such luck, here it is March 30, 2023 and I still have the Kia, $1500 debt on my credit card and no resolve. SO, my review is back and I hope customers can make an informative decision before buying a car from Schlofield Honda. The Attorney General, Federal Trade Commission, BBB or even Small Claims Court may help customers with similar situations with any dealerships. This situation involves: a vehicle with a warranty (meeting Magnuson-Moss Warranty Act), down vehicle more than 30 days and deceptive business practices customers need to be aware of. Scholfield Honda reads every review and from my experience, not sure what they care more about here. More

Hailie was a fantastic help in finding my dream vehicle. I was confused throughout the entire process and she patiently explained everything for me so I could understand! 12/10 best saleswoman anywhere arou I was confused throughout the entire process and she patiently explained everything for me so I could understand! 12/10 best saleswoman anywhere around! More

I wish I could give less than 1 star. I took my car in to get a routine oil change done last week and could not have had a worse experience. I took my car into this dealership thinking th I took my car in to get a routine oil change done last week and could not have had a worse experience. I took my car into this dealership thinking that they would be a trusted provider, and I was looking for a new place to get serviced in a new town. First, after specifically noting regular oil change on my booking, they filled my car with synthetic oil (a more expensive type that my car does not need). When I asked them why they did that, they told me first that "that is just what my car took" and then when I told them I have NEVER put synthetic oil in my vehicle, they "must not have seen my note". After this, they came back out with over $1200 of recommended services that "required immediate attention". This included a brand-new battery, front and rear brakes, filters, and fluids. Mind you, I had just gotten my car serviced less than 90 days ago, with my trusted service provider back home, who did not mention any of these things as a concern. I felt uneasy and unsure about this situation, and even though I would absolutely service my car if it needed it, something about it felt wrong. So I went to someone my coworker trusts to get a second opinion, and after inspecting my car they concluded NOTHING WAS WRONG. They genuinely could not figure out why I was being quoted with the services at the other dealership and said they would feel completely safe driving my car, with no need for a new battery/brakes/fluids/filters/etc. I would avoid going to Schofield Honda West at every single cost, especially if you are young, alone, or female. More

“We charge MSRP plus our protection package of $2455 as well as a out of state mark up of $2000 if you registering it outside of Kansas. “This was the response I got from your dealership. It’s really sad t well as a out of state mark up of $2000 if you registering it outside of Kansas. “This was the response I got from your dealership. It’s really sad that your pricing is horrible. Not only are you making people wait for up to 3 months for a car but then tack on $4500 in charges over msrp. Poor customer service shame on you guys for gouging customers in this economy. I don’t think I’ve ever had a dealer try to discourage potential customers from buying a car. Also it asked for an employee’s name on this survey it’s not the sales persons fault for pricing that’s management fault. More