Schmelz Countryside Volkswagen

Our sales person was very pleasant and knowledgeable of the vehicle we wound up purchasing the vehicle we wound up purchasing More

Great experience every time I bring in my VW for service. Most recently, Martin was very helpful, communicated well and explained everything well. I appreciate knowing that I’ll get great service whenever I Most recently, Martin was very helpful, communicated well and explained everything well. I appreciate knowing that I’ll get great service whenever I need it. More

Was sold an overpriced car that the dealership knew was defective. Dishonest salesman and finance officer. Was not given all the options to buy the car I did want to buy. Gas gauge was less than 1/4 tank defective. Dishonest salesman and finance officer. Was not given all the options to buy the car I did want to buy. Gas gauge was less than 1/4 tank. Asked the salesman to put more in and he said he would but didn’t because he knew the fix sensor light would go on when the gas cap was open and gas was put in. The warning light came on the next morning after purchase when o put gas in. I also need to put in a quart of oil every 400 miles. Now I own a lemon with 133000 miles and a 12000 loan. More

I have had my 13 year old VW serviced at Schmelz several times and they have provided excellent service each time. I absolutely loved when they sent me a link to a diagnostic video made by the technician wo times and they have provided excellent service each time. I absolutely loved when they sent me a link to a diagnostic video made by the technician working on my car. It was clear and easy to understand! I highly recommend Schmelz! More

The staff are very helpful and they explain well what needs to be done and upfront in informing the charges. needs to be done and upfront in informing the charges. More

Good service. They were very friendly and easy to communicate with. They completed the work in the time they said they would. No waiting. They were very friendly and easy to communicate with. They completed the work in the time they said they would. No waiting. More

Always had very good service very friendly people to deal with. They finish on time and even wash the car. with. They finish on time and even wash the car. More

Good selection of vehicles, helpful staff, and no high-pressure sales tactics. So happy with my new car! high-pressure sales tactics. So happy with my new car! More

Friendly service consultants, pleasant waiting area, no suprises from the service department. Wish. VW has a plug in hybrid SUV. suprises from the service department. Wish. VW has a plug in hybrid SUV. More

Our family has been going to Schmelz VW since 2004. At one time we had 4 VW models in the family and have all are service done at Schmelz. At one time we had 4 VW models in the family and have all are service done at Schmelz. More