Schmelz Countryside Volkswagen

Service was great! My appointment was on time and communication was great. The waiting area was also clean and a decent place to work while I waited. My appointment was on time and communication was great. The waiting area was also clean and a decent place to work while I waited. More

I had great communication all the way through my appointment. Everything was very fast and efficient. Great service all around! Would definitely come back for future service. appointment. Everything was very fast and efficient. Great service all around! Would definitely come back for future service. More

Friendly staff, very clear instructions on what they intended to work on, included me along the way with all decisions. intended to work on, included me along the way with all decisions. More

Staff is always helpful and willing to work with schedules and accommodate early/late drop offs. schedules and accommodate early/late drop offs. More

Their service department staff are efficient, professional and friendly. The service work is always done properly and timely. professional and friendly. The service work is always done properly and timely. More

It was about a 40 minute wait and I had an appt. but I arrived early . First time customer and it wasn’t clear where to check in. A clean waiting area with sofas and coffee or tea was nice. A thorou but I arrived early . First time customer and it wasn’t clear where to check in. A clean waiting area with sofas and coffee or tea was nice. A thorough explanation of the services was provided. More

One of the few independent dealers still in business. They take pride in customer satisfaction and loyalty. Definitely recommend them for sales and service. They take pride in customer satisfaction and loyalty. Definitely recommend them for sales and service. More

The staff at This dealership are friendly and knowledgeable. They are careful about your time waiting for work to be done. Appointments are easy to get for your timing needs. knowledgeable. They are careful about your time waiting for work to be done. Appointments are easy to get for your timing needs. More

Kolleen Feit was our sales agent. Kolleen was wonderful to work with and did an excellent job teaching us everything we needed to know about our 2026 Tiguan SEL. Kolleen was wonderful to work with and did an excellent job teaching us everything we needed to know about our 2026 Tiguan SEL. More

As usual, they did a great job and got the car fixed in one day. Shevon is great! one day. Shevon is great! More