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Schmelz Countryside Volkswagen

Maplewood, MN

4.9
276 Reviews

1180 East Highway 36

Maplewood, MN

55109

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Showing 276 reviews

December 17, 2025

Schmelz is a Friendly, honest, and helpful place to get our VW’s serviced. They send us a video each time they work on our car, explaining what they did! More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevaun
Dec 17, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your kind words about our service. Sharing videos is part of how we keep you informed. Thank you for trusting Schmelz Countryside Volkswagen.

December 13, 2025

My wife was driving our Touareg when it failed 150 miles from home. The service advisor was helpful and kind. It was just before Thanksgiving, but the problem was diagnosed quickly…repairs were complete a More

by davel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon, Marcus Haus
Dec 13, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate you highlighting the service you received during a tough situation. Our team at Schmelz Countryside Volkswagen works to provide clear communication and dependable repairs. Thank you for sharing your experience.

December 12, 2025

Great staff, thorough service. Always goes above and beyond to make it affordable. Shevawn is amazing! More

by LVEEYORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn , Marcus Haus
Dec 13, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your kind words about our team and the service at Schmelz Countryside Volkswagen. Thank you for recognizing the efforts to keep services affordable.

December 07, 2025

Great customer service and work was completed quickly! Everything went smoothly, I would highly recommend Schmelz Countryside Volkswagen! More

by sara0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Dec 07, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for recommending Schmelz Countryside Volkswagen. We're glad the service and work met your expectations. We appreciate your feedback.

December 02, 2025

If you’re looking to get your car repaired, I recommend this place and see Siobhan in service. She’s an awesome person and will get everything done that you need. More

by T Klecker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shevawn B, Marcus Haus
Jan 12, 2026 -

Schmelz Countryside Volkswagen responded

We appreciate your recommendation and are glad our team took good care of you. Thank you for choosing Schmelz Countryside Volkswagen for your car service needs.

December 02, 2025

Every person you have interaction with is kind, knowledgeable and follows through/up. Chauvin in my primary person⭐️ More

by LeAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauvin, Marcus Haus
Dec 02, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your recognition of our team's dedication here at Schmelz Countryside Volkswagen. Thank you for sharing your experience.

November 29, 2025

I have been taking my cars to this dealership since 1969, which indicates that I have been quite satisfied with their service. More

by j.watne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Nov 29, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for your long-term trust in Schmelz Countryside Volkswagen. We appreciate your continued support over the years. Looking forward to serving you again.

November 28, 2025

The service department is excellent - friendly and informative staff - quality repairs done in a timely manner More

by cheryl426a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn
Nov 28, 2025 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing the efforts of our service department. We're glad the repairs met your expectations. Schmelz Countryside Volkswagen appreciates your feedback.

November 27, 2025

Punctuality, courtesy, and professionalism. All the requested services were completed and explained to me. Excellent welcome in the lounge. More

by luigimavilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Nov 27, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate your recognition of our team's professionalism and service quality at Schmelz Countryside Volkswagen. Thank you for sharing your experience. We’re here whenever you need us.

November 25, 2025

Our Sales Rep, Anthony, was new to the business and did a great job answering all of our questions. No pressure sales pitch. More

by lindywbl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Jason
Nov 28, 2025 -

Schmelz Countryside Volkswagen responded

We appreciate you sharing your experience with our team at Schmelz Countryside Volkswagen. It's good to hear your questions were well addressed. Thank you for recognizing our approach.

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