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Schmelz Countryside Volkswagen

Maplewood, MN

Overview
Reviews
4.8
335 Reviews
Call Dealership (651) 484-8441
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1180 East Highway 36

Maplewood, MN

55109

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Showing 335 reviews

June 14, 2026

Good dealership. Shevawn was the staff member that helped me when I had car issues, guided me to see whether it was safe to drive in for service or if the car shoul More

by Reneerose07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
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Jun 14, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for your feedback. We're glad our team could assist you in determining the best course of action with your car. We appreciate you choosing Schmelz Countryside Volkswagen.

June 13, 2026

Service department is friendly and efficient and the communication is great. They keep you up to date as the repairs take place. More

by LVEEYORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn , Justin
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Jun 13, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's communication and efficiency. We appreciate your feedback at Schmelz Countryside Volkswagen.

June 12, 2026

Really professional and very friendly. Knowledgeable and thorough. Took the time to find problem and repair and explain the issue. More

by davidvernon1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Report | Print
Jun 13, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's professionalism and thoroughness. We appreciate your feedback about the repair process at Schmelz Countryside Volkswagen. Your satisfaction is important to us.

June 07, 2026

We received great service Our appointment went quickly We were in and out in less than an hour Thank you More

by Dc3dyer
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Report | Print
May 30, 2026

Service staff is always attentive and helpful with getting the repairs I need. Top notch mechanics with great communication. More

by Scafgod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevaun, Marcus Haus
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May 30, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our attentive service staff and skilled mechanics. We appreciate your feedback at Schmelz Countryside Volkswagen.

May 30, 2026

Very happy with the friendliness of customer service and the quality of service provided to me. Check it out for yourself 👍👍 More

by Dag MNJRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Report | Print
May 30, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's friendliness and service quality. We appreciate your recommendation and your feedback means a lot to Schmelz Countryside Volkswagen.

May 28, 2026

Our customer service representative Shevawn Berg is one of the best around always a pleasant smile and courteous service More

by sputnik654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn Berg
Report | Print
May 28, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's courteous service. We appreciate your feedback at Schmelz Countryside Volkswagen.

May 22, 2026

Shevawn really helped me out! We needed a new car battery now. She said come in and she had a technician waiting. I can’t think her and your dealership enough for the respect and More

by drallenrbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Report | Print
May 22, 2026 -

Schmelz Countryside Volkswagen responded

We appreciate your feedback about our team’s help with your car battery. Thank you for choosing Schmelz Countryside Volkswagen. We're glad you felt respected and cared for.

May 21, 2026

Easy to get our car in and fixed up — nice services. Professional and friendly, clear communication. More

by ALUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Report | Print
May 21, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for sharing your experience. We appreciate your kind words about our service and communication at Schmelz Countryside Volkswagen.

May 13, 2026

I have always received first class servicefrom Schmelz Countryside. I don't set unrealistic expectations, and I therefore am open to what repairs I might need, and how that service work can be managed. More

by nagorkamark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Schmelz always has time to meet with despite how busy he may be. , Marcus Haus
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May 13, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for your continued trust in Schmelz Countryside Volkswagen. We appreciate your realistic approach and openness. Your feedback is valued.

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