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Schmelz Countryside Volkswagen

Maplewood, MN

4.8
333 Reviews

1180 East Highway 36

Maplewood, MN

55109

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Showing 333 reviews

June 21, 2026

Their service department staff are efficient, professional and friendly. The service work is always done properly and timely. More

by Carmin42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schvann, Marcus Haus
Jun 22, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's professionalism and efficiency. We appreciate your trust in Schmelz Countryside Volkswagen for your service needs.

June 20, 2026

It was about a 40 minute wait and I had an appt. but I arrived early . First time customer and it wasn’t clear where to check in. A clean waiting area with sofas and coffee or tea was nice. A thorou More

by gayle.jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Jun 20, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for your detailed feedback. We understand the wait and check-in process could be clearer. Please contact us directly if you'd like to discuss your experience further.

June 18, 2026

One of the few independent dealers still in business. They take pride in customer satisfaction and loyalty. Definitely recommend them for sales and service. More

by Buford T Justice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Jun 19, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recommending Schmelz Countryside Volkswagen. We appreciate your support and loyalty.

June 18, 2026

The staff at This dealership are friendly and knowledgeable. They are careful about your time waiting for work to be done. Appointments are easy to get for your timing needs. More

by gary.w.bastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevaugn, Marcus Haus
Jun 19, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's effort and the convenience of our appointments. We appreciate your feedback at Schmelz Countryside Volkswagen.

June 18, 2026

Kolleen Feit was our sales agent. Kolleen was wonderful to work with and did an excellent job teaching us everything we needed to know about our 2026 Tiguan SEL. More

by Lady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 18, 2026 -

Schmelz Countryside Volkswagen responded

We appreciate your feedback about your experience with our team at Schmelz Countryside Volkswagen. Thank you for sharing.

June 17, 2026

As usual, they did a great job and got the car fixed in one day. Shevon is great! More

by davidcgadow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn
Jun 17, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for your feedback. We're glad the service met your expectations at Schmelz Countryside Volkswagen. We appreciate you sharing your experience.

June 16, 2026

We recently purchased a VW Taos with the help of Peter. He was very knowledgable and was able to answer questions we had about the car. I never felt pressured or rushed into a decision from anyone at the d More

by Chayle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Leisz
Jun 16, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for sharing your experience with our team at Schmelz Countryside Volkswagen. We're glad to hear you felt comfortable and informed during your Taos purchase. We appreciate your feedback.

June 15, 2026

I have three VW's that Shevawn takes care of. Always an excellent experience! Attention to detail and excellent quality is always top notch. More

by glen.klaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn Berg
Jun 15, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for trusting Schmelz Countryside Volkswagen with your three VWs. We appreciate your kind words about our team's attention to detail and quality.

June 14, 2026

Good dealership. Shevawn was the staff member that helped me when I had car issues, guided me to see whether it was safe to drive in for service or if the car shoul More

by Reneerose07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Haus
Jun 14, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for your feedback. We're glad our team could assist you in determining the best course of action with your car. We appreciate you choosing Schmelz Countryside Volkswagen.

June 13, 2026

Service department is friendly and efficient and the communication is great. They keep you up to date as the repairs take place. More

by LVEEYORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shevawn , Justin
Jun 13, 2026 -

Schmelz Countryside Volkswagen responded

Thank you for recognizing our team's communication and efficiency. We appreciate your feedback at Schmelz Countryside Volkswagen.

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